2020 | OriginalPaper | Buchkapitel
Semantic Business Process Modeling as the Key to Interoperable Public Services in Seamless E-Government
Autoren: Yu. Akatkin, E. Yasinovskaya
Abstract
Essential for digitalization all-as-a-service model causes the shift of state priorities from a simple provision of public information to the delivery of high-quality and efficient public services. This aspect brings a particular importance to the reengineering of public administration procedures aiming to provide public services at a new level. In this paper we propose the approach to the design and modernization of public services, as well as related business processes, which combines existing modeling methods with the enterprise architecture frameworks to ensure semantic interoperability not only at the data models level but using executable models of public service. We represent the method of public services development as semantic business processes in the context of enterprise architecture together with the results of its pilot implementation and evaluation.
