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2015 | OriginalPaper | Buchkapitel

Sensitive Business Process Modeling for Knowledge Management

verfasst von : Mariam Ben Hassen, Mohamed Turki, Faïez Gargouri

Erschienen in: Database and Expert Systems Applications

Verlag: Springer International Publishing

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Abstract

Currently, modern organizations are characterized by collaborative, highly dynamic, complex and highly intensive knowledge processes. They are all the more aware of the need to effectively identify, preserve, share and use the knowledge mobilized by their business processes. Thus, in order to improve their performance, business process modeling has become a primary concern for any organization in order to improve the management of its individual and collective knowledge assets. This paper proposes a new meta-model of sensitive business processes modeling for knowledge management, called BPM4KI (Business Process Meta-Model for Knowledge Identification) based on COOP, a core ontology of organization’s processes. The aim of this meta-model is to help identify and localize the crucial knowledge that is mobilized and created by these processes. Moreover, it has been illustrated through applying it to a medical process in the context of the organization of protection of the motor disabled people of Sfax-Tunisia (ASHMS).

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Vorheriges Kapitel Extending Knowledge-Based Profile Matching in the Human Resources Domain
Nächstes Kapitel Partial Order Preserving Encryption Search Trees
Fußnoten
1
According to [8] “A sensitive process is a process, which represents the important issues which are collectively acknowledged: weakness of the process which risks not attaining its objectives, obstacles to overcome; difficult challenge to take in charge; produced goods or services which are strategic in regard to the organization’s orientations”
 
2
With respect to our notation, the informal labels on BPM4KI concepts appear in the text in the Courrier new font with First Capital Letters for the concepts and a javaLikeNotation for relations. The same conventions apply for the COOP ontology [11] presented in the paper.
 
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Metadaten
Titel
Sensitive Business Process Modeling for Knowledge Management
verfasst von
Mariam Ben Hassen
Mohamed Turki
Faïez Gargouri
Copyright-Jahr
2015
Buch
Database and Expert Systems Applications

Print ISBN: 978-3-319-22851-8

Electronic ISBN: 978-3-319-22852-5

Copyright-Jahr: 2015

DOI
https://doi.org/10.1007/978-3-319-22852-5_4