Skip to main content

2016 | OriginalPaper | Buchkapitel

Sentiment Analysis and Affective Computing: Methods and Applications

verfasst von : Barbara Calabrese, Mario Cannataro

Erschienen in: Brain-Inspired Computing

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

New computing technologies, such as affective computing and sentiment analysis, are raising a strong interest in different fields, such as marketing, politics and, recently, life sciences. Examples of possible applications in the last field, regard the detection and monitoring of depressive states or mood disorders and anxiety conditions. This paper aims to provide an introductory overview of affective computing and sentiment analysis, through the discussion of the main processing techniques and applications. The paper concludes with a discussion relative to a new approach based on the integration of sentiment analysis and affective computing to obtain a more accurate and reliable detection of emotions and feelings for applications in the life sciences.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Valstar, M.: Automatic behaviour understanding in medicine. In: Proceedings of the Workshop on Roadmapping the Future of Multimodal Interaction Research including Business Opportunities and Challenges, pp. 57–60 (2014) Valstar, M.: Automatic behaviour understanding in medicine. In: Proceedings of the Workshop on Roadmapping the Future of Multimodal Interaction Research including Business Opportunities and Challenges, pp. 57–60 (2014)
2.
Zurück zum Zitat Martinez, C.C., Cassol, M.: Measurement of voice quality, anxiety and depression symptoms after speech therapy. J. Voice 29(4), 446–449 (2015)CrossRef Martinez, C.C., Cassol, M.: Measurement of voice quality, anxiety and depression symptoms after speech therapy. J. Voice 29(4), 446–449 (2015)CrossRef
3.
Zurück zum Zitat Schaefer, K.L., Baumann, J., Rich, B.A., Luckenbaugh, D.A., Zarate, C.A.: Perception of facial emotion in adults with bipolar or unipolar depression and controls. J. Psychiatr. Res. 44, 1229–1235 (2010)CrossRef Schaefer, K.L., Baumann, J., Rich, B.A., Luckenbaugh, D.A., Zarate, C.A.: Perception of facial emotion in adults with bipolar or unipolar depression and controls. J. Psychiatr. Res. 44, 1229–1235 (2010)CrossRef
4.
5.
Zurück zum Zitat Koelstra, S., Patras, I.: Fusion of facial expressions and EEG for implicit affective tagging. Image Vis. Comput. 31, 164–174 (2013)CrossRef Koelstra, S., Patras, I.: Fusion of facial expressions and EEG for implicit affective tagging. Image Vis. Comput. 31, 164–174 (2013)CrossRef
6.
Zurück zum Zitat Poria, S., Cambria, E., Howard, N., Huang, G., Hussain, A.: Fusing audio, visual and textual clues for sentiment analysis from multimodal content. Neurocomputing 174, 50–59 (2016)CrossRef Poria, S., Cambria, E., Howard, N., Huang, G., Hussain, A.: Fusing audio, visual and textual clues for sentiment analysis from multimodal content. Neurocomputing 174, 50–59 (2016)CrossRef
7.
Zurück zum Zitat Pang, B., Lee, L.: Opinion mining and sentiment analysis. J. Found. Trends Inf. Retrieval 2(1–2), 1–135 (2008)CrossRef Pang, B., Lee, L.: Opinion mining and sentiment analysis. J. Found. Trends Inf. Retrieval 2(1–2), 1–135 (2008)CrossRef
8.
Zurück zum Zitat Zafarani, R., Liu, H.: Behavior analysis in social media. IEEE Intell. Syst. 29(4), 9–11 (2014)CrossRef Zafarani, R., Liu, H.: Behavior analysis in social media. IEEE Intell. Syst. 29(4), 9–11 (2014)CrossRef
9.
Zurück zum Zitat Wang, X., Zhang, C., Ji, Y., Sun, L., Wu, L., Bao, Z.: A depression detection model based on sentiment analysis in micro-blog social network. In: Li, J., Cao, L., Wang, C., Tan, K.C., Liu, B., Pei, J., Tseng, V.S. (eds.) PAKDD 2013. LNCS (LNAI), vol. 7867, pp. 201–213. Springer, Heidelberg (2013). doi:10.1007/978-3-642-40319-4_18 CrossRef Wang, X., Zhang, C., Ji, Y., Sun, L., Wu, L., Bao, Z.: A depression detection model based on sentiment analysis in micro-blog social network. In: Li, J., Cao, L., Wang, C., Tan, K.C., Liu, B., Pei, J., Tseng, V.S. (eds.) PAKDD 2013. LNCS (LNAI), vol. 7867, pp. 201–213. Springer, Heidelberg (2013). doi:10.​1007/​978-3-642-40319-4_​18 CrossRef
10.
Zurück zum Zitat Snyder, M.: Self-monitoring of expressive behavior. J. Pers. Soc. Psychol. 30(4), 526–537 (1974)CrossRef Snyder, M.: Self-monitoring of expressive behavior. J. Pers. Soc. Psychol. 30(4), 526–537 (1974)CrossRef
11.
Zurück zum Zitat He, Q., Glas, C.A.W., Kosinski, M., Stillwell, D.J., Veldkamp, B.P.: Predicting self-monitoring skills using textual posts on Facebook. Comput. Hum. Behav. 33, 69–78 (2014)CrossRef He, Q., Glas, C.A.W., Kosinski, M., Stillwell, D.J., Veldkamp, B.P.: Predicting self-monitoring skills using textual posts on Facebook. Comput. Hum. Behav. 33, 69–78 (2014)CrossRef
12.
Zurück zum Zitat Armony, J.L.: Affective computing. Trends Cogn. Sci. 2(7), 270 (1998)CrossRef Armony, J.L.: Affective computing. Trends Cogn. Sci. 2(7), 270 (1998)CrossRef
13.
Zurück zum Zitat Calvo, R.A., D’Mello, S.: Affect detection: an interdisciplinary review of models, methods, and their applications. IEEE Trans. Affect. Comput. 1(1), 18–37 (2010)CrossRef Calvo, R.A., D’Mello, S.: Affect detection: an interdisciplinary review of models, methods, and their applications. IEEE Trans. Affect. Comput. 1(1), 18–37 (2010)CrossRef
14.
Zurück zum Zitat Zeng, Z., Pantic, M., Roisman, G.I., Huang, T.S.: A survey of affect recognition methods: audio, visual, and spontaneous expressions. IEEE Trans. Pattern Anal. Mach. Intell. 31(1), 39–58 (2009) Zeng, Z., Pantic, M., Roisman, G.I., Huang, T.S.: A survey of affect recognition methods: audio, visual, and spontaneous expressions. IEEE Trans. Pattern Anal. Mach. Intell. 31(1), 39–58 (2009)
15.
Zurück zum Zitat Lee, H., Choi, Y.S., Lee, S., Park, I.P.: Towards unobtrusive emotion recognition for affective social communication. In: 9th Annual IEEE Consumer Communications and Networking Conference, pp. 260–264. IEEE (2012) Lee, H., Choi, Y.S., Lee, S., Park, I.P.: Towards unobtrusive emotion recognition for affective social communication. In: 9th Annual IEEE Consumer Communications and Networking Conference, pp. 260–264. IEEE (2012)
16.
Zurück zum Zitat Batliner, A., Schuller, B., Seppi, D., Steidl, S., Devillers, L., Vidrascu, L., Vogt, T., Aharonson, V., Amir, N.: The automatic recognition of emotions in speech. Emotion-Oriented Syst. 2, 71–99 (2011)CrossRef Batliner, A., Schuller, B., Seppi, D., Steidl, S., Devillers, L., Vidrascu, L., Vogt, T., Aharonson, V., Amir, N.: The automatic recognition of emotions in speech. Emotion-Oriented Syst. 2, 71–99 (2011)CrossRef
17.
Zurück zum Zitat Dai, W., Han, D., Dai, Y., Xu, D.: Emotion recognition and affective computing on vocal social media. Inform. Manage. 52, 777–788 (2015)CrossRef Dai, W., Han, D., Dai, Y., Xu, D.: Emotion recognition and affective computing on vocal social media. Inform. Manage. 52, 777–788 (2015)CrossRef
18.
Zurück zum Zitat Lee, Y.Y., Hsieh, S.: Classifying different emotional states by means of EEG-based functional connectivity patterns. PLoS ONE 9, 1–13 (2014) Lee, Y.Y., Hsieh, S.: Classifying different emotional states by means of EEG-based functional connectivity patterns. PLoS ONE 9, 1–13 (2014)
19.
Zurück zum Zitat Delle-Vignea, D., Wangb, W., Kornreicha, C., Verbancka, P., Campanellaa, S.: Emotional facial expression processing in depression: Data from behavioral and event-related potential studies. Neurophysiol. Clin. Clin. Neurophysiol. 44, 169–187 (2014)CrossRef Delle-Vignea, D., Wangb, W., Kornreicha, C., Verbancka, P., Campanellaa, S.: Emotional facial expression processing in depression: Data from behavioral and event-related potential studies. Neurophysiol. Clin. Clin. Neurophysiol. 44, 169–187 (2014)CrossRef
20.
Zurück zum Zitat Klem, G.H., Luders, H.O., Jasper, H.H., Elger, C.: The ten - twenty electrode system of the International Federation. Electroencephalogr. Clin. Neurophysiol. 52, 3–6 (1999) Klem, G.H., Luders, H.O., Jasper, H.H., Elger, C.: The ten - twenty electrode system of the International Federation. Electroencephalogr. Clin. Neurophysiol. 52, 3–6 (1999)
21.
Zurück zum Zitat Wang, X.-W., Nie, D., Lu, B.-L.: EEG-based emotion recognition using frequency domain features and support vector machines. In: Lu, B.-L., Zhang, L., Kwok, J. (eds.) ICONIP 2011. LNCS, vol. 7062, pp. 734–743. Springer, Heidelberg (2011). doi:10.1007/978-3-642-24955-6_87 CrossRef Wang, X.-W., Nie, D., Lu, B.-L.: EEG-based emotion recognition using frequency domain features and support vector machines. In: Lu, B.-L., Zhang, L., Kwok, J. (eds.) ICONIP 2011. LNCS, vol. 7062, pp. 734–743. Springer, Heidelberg (2011). doi:10.​1007/​978-3-642-24955-6_​87 CrossRef
22.
Zurück zum Zitat Bhuvaneswari, P., Kumar, J.S.: Support vector machine technique for EEG signals. Int. J. Comput. Appl. 63(13), 1–5 (2013) Bhuvaneswari, P., Kumar, J.S.: Support vector machine technique for EEG signals. Int. J. Comput. Appl. 63(13), 1–5 (2013)
23.
Zurück zum Zitat Nie, D., Wang, X.W., Shi, L.C., Lu, B.L.:EEG-based emotion recognition during watching movies. In: 2011 5th International IEEE/EMBS Conference on Neural Engineering (NER), pp. 667–670 (2011) Nie, D., Wang, X.W., Shi, L.C., Lu, B.L.:EEG-based emotion recognition during watching movies. In: 2011 5th International IEEE/EMBS Conference on Neural Engineering (NER), pp. 667–670 (2011)
24.
Zurück zum Zitat Yoon, H.J., Chung, S.Y.: EEG-based emotion estimation using Bayesian weighted-log-posterior function and perceptron convergence algorithm. Comput. Biol. Med. 43(12), 2230–2237 (2013)CrossRef Yoon, H.J., Chung, S.Y.: EEG-based emotion estimation using Bayesian weighted-log-posterior function and perceptron convergence algorithm. Comput. Biol. Med. 43(12), 2230–2237 (2013)CrossRef
25.
Zurück zum Zitat Peter, C., Ebert, E., Beikirch, H.: A wearable multi-sensor system for mobile acquisition of emotion-related physiological data. Affect. Comput. Intell. Interac. 3784, 691–698 (2005)CrossRef Peter, C., Ebert, E., Beikirch, H.: A wearable multi-sensor system for mobile acquisition of emotion-related physiological data. Affect. Comput. Intell. Interac. 3784, 691–698 (2005)CrossRef
26.
Zurück zum Zitat Ioannou, S.V., Raouzaiou, A.T., Tzouvaras, V.A., Mailis, T.P., Karpouzis, K.C., Kollias, S.D.: Emotion recognition through facial expression analysis based on a neurofuzzy network. Neural Netw. 18(4), 423–435 (2005)CrossRef Ioannou, S.V., Raouzaiou, A.T., Tzouvaras, V.A., Mailis, T.P., Karpouzis, K.C., Kollias, S.D.: Emotion recognition through facial expression analysis based on a neurofuzzy network. Neural Netw. 18(4), 423–435 (2005)CrossRef
27.
Zurück zum Zitat Barrón-Estrada, M.L., Zatarain-Cabada, R., Beltrán V., J.A., Cibrian R., F.L., Pérez, Y.H.: An intelligent and affective tutoring system within a social network for learning mathematics. In: Pavón, J., Duque-Méndez, N.D., Fuentes-Fernández, R. (eds.) IBERAMIA 2012. LNCS (LNAI), vol. 7637, pp. 651–661. Springer, Heidelberg (2012). doi:10.1007/978-3-642-34654-5_66 CrossRef Barrón-Estrada, M.L., Zatarain-Cabada, R., Beltrán V., J.A., Cibrian R., F.L., Pérez, Y.H.: An intelligent and affective tutoring system within a social network for learning mathematics. In: Pavón, J., Duque-Méndez, N.D., Fuentes-Fernández, R. (eds.) IBERAMIA 2012. LNCS (LNAI), vol. 7637, pp. 651–661. Springer, Heidelberg (2012). doi:10.​1007/​978-3-642-34654-5_​66 CrossRef
28.
Zurück zum Zitat Medhat, W., Hassan, A., Korashy, H.: Sentiment analysis algorithms and applications: a survey. Ain Shams Eng. J. 5(4), 1093–1113 (2014)CrossRef Medhat, W., Hassan, A., Korashy, H.: Sentiment analysis algorithms and applications: a survey. Ain Shams Eng. J. 5(4), 1093–1113 (2014)CrossRef
29.
Zurück zum Zitat Ravi, K., Ravi, V.: A survey on opinion mining and sentiment analysis: tasks, approaches and applications. Knowl.-Based Syst. 89, 14–46 (2015)CrossRef Ravi, K., Ravi, V.: A survey on opinion mining and sentiment analysis: tasks, approaches and applications. Knowl.-Based Syst. 89, 14–46 (2015)CrossRef
30.
Zurück zum Zitat Feldman, R.: Techniques and applications for sentiment analysis. Mag. Commun. ACM 56(4), 82–89 (2013)CrossRef Feldman, R.: Techniques and applications for sentiment analysis. Mag. Commun. ACM 56(4), 82–89 (2013)CrossRef
31.
Zurück zum Zitat Serrano-Guerrero, J., Olivas, J.A., Romero, F.P., Herrera-Viedma, E.: Sentiment analysis: a review and comparative analysis of web services. Inform. Sci. 311, 18–38 (2015)CrossRef Serrano-Guerrero, J., Olivas, J.A., Romero, F.P., Herrera-Viedma, E.: Sentiment analysis: a review and comparative analysis of web services. Inform. Sci. 311, 18–38 (2015)CrossRef
32.
Zurück zum Zitat Batrinca, B., Treleaven, P.: C.,: Social media analytics: a survey of techniques, tools and platforms. AI Soc. 30, 89–116 (2015)CrossRef Batrinca, B., Treleaven, P.: C.,: Social media analytics: a survey of techniques, tools and platforms. AI Soc. 30, 89–116 (2015)CrossRef
33.
Zurück zum Zitat Go, A., Bhayani, R., Huang, L.: Twitter sentiment classification using distant supervision. Technical report. Stanford University, Stanford Digital Library Technologies Project (2009) Go, A., Bhayani, R., Huang, L.: Twitter sentiment classification using distant supervision. Technical report. Stanford University, Stanford Digital Library Technologies Project (2009)
34.
Zurück zum Zitat Pak, A., Paroubek, P.: Twitter as a corpus for sentiment analysis and opinion mining. In: Proceedings of the Seventh Conference on International Language Resources and Evaluation, pp. 1320–1326 (2010) Pak, A., Paroubek, P.: Twitter as a corpus for sentiment analysis and opinion mining. In: Proceedings of the Seventh Conference on International Language Resources and Evaluation, pp. 1320–1326 (2010)
35.
Zurück zum Zitat Rodrigues, R.G., das Dores, R.M., Camilo-Junior, C.G., Rosa, T.C.: SentiHealth-Cancer: a sentiment analysis tool to help detecting mood of patients in online social networks. Int. J. Med. Inform. 85, 80–95 (2016) Rodrigues, R.G., das Dores, R.M., Camilo-Junior, C.G., Rosa, T.C.: SentiHealth-Cancer: a sentiment analysis tool to help detecting mood of patients in online social networks. Int. J. Med. Inform. 85, 80–95 (2016)
36.
Zurück zum Zitat Ortigosa, A., Carro, R.M., Quiroga, J.I.: Predicting user personality by mining social interactions in Facebook. J. Comput. Syst. Sci. 80, 57–71 (2014)MathSciNetCrossRef Ortigosa, A., Carro, R.M., Quiroga, J.I.: Predicting user personality by mining social interactions in Facebook. J. Comput. Syst. Sci. 80, 57–71 (2014)MathSciNetCrossRef
37.
Zurück zum Zitat Martin, J.M., Ortigosa, A., Carro, R.M.: SentBuk: sentiment analysis for e-learning environments. In: 2012 International Symposium on Computers in Education (SIIE), pp. 1–6. IEEE (2012) Martin, J.M., Ortigosa, A., Carro, R.M.: SentBuk: sentiment analysis for e-learning environments. In: 2012 International Symposium on Computers in Education (SIIE), pp. 1–6. IEEE (2012)
38.
Zurück zum Zitat Gonçalves, P., Araújo, M., Benevenuto, F., Cha, M.: Comparing and combining sentiment analysis methods. In: Proceedings of the First ACM Conference on Online Social Networks (2013) Gonçalves, P., Araújo, M., Benevenuto, F., Cha, M.: Comparing and combining sentiment analysis methods. In: Proceedings of the First ACM Conference on Online Social Networks (2013)
39.
Zurück zum Zitat Araújo, M., Gonçalves, P., Cha, M., Benevenuto, F.: iFeel: a web system that compares and combines sentiment analysis methods. In: Proceedings of the Companion Publication of the 23rd International Conference on World Wide Web Companion (2014) Araújo, M., Gonçalves, P., Cha, M., Benevenuto, F.: iFeel: a web system that compares and combines sentiment analysis methods. In: Proceedings of the Companion Publication of the 23rd International Conference on World Wide Web Companion (2014)
40.
Zurück zum Zitat Poria, S., Gelbukh, A., Cambria, E., Hussain, A., Huang, G.: EmoSenticSpace: a novel framework for affective common-sense reasoning. Knowl.-Based Syst. 69, 108–123 (2014)CrossRef Poria, S., Gelbukh, A., Cambria, E., Hussain, A., Huang, G.: EmoSenticSpace: a novel framework for affective common-sense reasoning. Knowl.-Based Syst. 69, 108–123 (2014)CrossRef
41.
Zurück zum Zitat Calabrese, B., Cannataro, M., Ielpo, N.: Using social networks data for behavior and sentiment analysis. In: Fatta, G., Fortino, G., Li, W., Pathan, M., Stahl, F., Guerrieri, A. (eds.) IDCS 2015. LNCS, vol. 9258, pp. 285–293. Springer, Heidelberg (2015). doi:10.1007/978-3-319-23237-9_25 CrossRef Calabrese, B., Cannataro, M., Ielpo, N.: Using social networks data for behavior and sentiment analysis. In: Fatta, G., Fortino, G., Li, W., Pathan, M., Stahl, F., Guerrieri, A. (eds.) IDCS 2015. LNCS, vol. 9258, pp. 285–293. Springer, Heidelberg (2015). doi:10.​1007/​978-3-319-23237-9_​25 CrossRef
42.
Zurück zum Zitat Poria, S., Cambria, E., Hussain, A., Huang, G.: Towards an intelligent framework for multimodal affective data analysis. Neural Netw. 63, 104–116 (2015)CrossRef Poria, S., Cambria, E., Hussain, A., Huang, G.: Towards an intelligent framework for multimodal affective data analysis. Neural Netw. 63, 104–116 (2015)CrossRef
Metadaten
Titel
Sentiment Analysis and Affective Computing: Methods and Applications
verfasst von
Barbara Calabrese
Mario Cannataro
Copyright-Jahr
2016
DOI
https://doi.org/10.1007/978-3-319-50862-7_13

Neuer Inhalt