2013 | OriginalPaper | Buchkapitel
Service Business Is People Business – Strategic Personnel Management in a Global Shared Services Organization
verfasst von : Susanne Sommerer, Dipl-Geogr.
Erschienen in: Finance Bundling and Finance Transformation
Verlag: Springer Fachmedien Wiesbaden
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Focusing on the actual core business and transitioning of administrative non-core processes to a Shared Services Organization (SSO) has been a trend in the global business world for a couple of years now. SSO have proven to be a successful way to support the business not only in terms of cost savings through making use of cost competitive locations, but also through process optimization in general or the implementation of new enabling, productivity ensuring technologies.