In the medical field, there exists a serious problem with regard to communications between hospital staff and foreign patients. According to statistics, many countries worldwide have a low rate of literacy. Illiterate people engaging in multilingual communication face problems. Therefore, this situation requires the provision of support in various ways. Currently, medical translators accompany patients to medical care facilities, and the number of requests for medical translators has been increasing. However, medical translators cannot provide support at all times. Therefore, the medical field has high expectations from information technology. However, a useful system has yet to be developed and introduced in the medical field for practical use. In this chapter, we propose a multilingual communication support system called “M3.” M3 uses parallel texts and voice data to achieve high accuracy in communication between people speaking different languages. The Language Grid provides various parallel texts provided by a multilingual parallel text sharing system and parallel text providers. The proposed system can obtain and share parallel texts using Web services via the Language Grid.
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