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Hari Suman Naik takes the perspective of modular systems and investigates how to enable non-expert users to innovate and design, by simplifying toolkit solution space. New production technologies like digital fabrication and modular electronics along with appropriate toolkits can offer users a significant design flexibility to innovate solutions that meet their heterogeneous and sticky needs. The author contributes towards understanding and designing toolkit solution space, first using qualitative studies to explore mechanisms for simplifying the use and structure of toolkit solution space, and then using a design study of an innovative toolkit. The findings are relevant to innovation and product managers eager to incorporate user ideas with toolkits.

Inhaltsverzeichnis

Frontmatter

Introduction: Solution Space for User Innovation and Design

Innovation occurs when better solutions emerge that meet existing, new or newly identified market needs (Maranville, 1992). It can arise through novelty in either solution information or need information or both. Users of products and services, whether they use these products and service professionally as part of firms, or as end consumers are increasingly able to innovate and design from both ends of the need-solution spectrum (von Hippel, 2005). Users often develop a sound knowledge of their individual needs and sometimes the needs of other users close to them, i.e., due to connections at a personal or professional level (von Hippel, 1994).

Hari Suman Naik

Using Solution Space: Exploring Users Simplifying Solution Space

The first Part of the thesis introduced toolkits for UID and solution space and explained the challenge of simplifying a large solution space for non-expert users. Part II8 of the thesis aims to answer how users simplify their solution space to innovate and design. A growing number of users can construct physical solutions that satisfy their special needs.

Hari Suman Naik

Structuring Solution Space: Exploring Toolkits Simplifying Solution Space

The previous Part of the dissertation explored how user innovators simplified their solution space for creating innovative solutions. It looked at solution space of the user, where the user may use multiple toolkits and work with various solution spaces. This study contributes to the overall research question of the dissertation by exploring the inner structure of toolkit solution space (Simon, 1969).

Hari Suman Naik

Generating Solution Space: Designing a Toolkit to Generate and Recommend Solutions

The previous Parts of the dissertation have established the following points: Users of products have heterogeneous needs that are unmet by standardized production. New technologies have the potential to provide a large solution space with which users can innovate and design based on their distinctive needs, but this solution space needs to be simplified for the non-expert user.

Hari Suman Naik

Discussion: Simplifying Solution Space

The dissertation aims to answer how solution space can be simplified to enable non-expert users to innovate and design. The overall objective was to explore the solution space in the context of user innovation related to 3D printing and to identify mechanisms in 1) the use of solution space, in 2) the structure of toolkit solution space that enables non-expert users and to 3) design new mechanisms based on the learnings of the exploration. Part V is the concluding Part of the dissertation and begins with a summary of the studies in the previous Parts.

Hari Suman Naik

Backmatter

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