Skip to main content
Erschienen in: Journal of Business and Psychology 1/2015

01.03.2015

Situational Strength as a Moderator of the Relationship Between Job Satisfaction and Job Performance: A Meta-Analytic Examination

verfasst von: Nathan A. Bowling, Steve Khazon, Rustin D. Meyer, Carla J. Burrus

Erschienen in: Journal of Business and Psychology | Ausgabe 1/2015

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Purpose

The purpose of the current meta-analysis was to test the hypothesis that situational strength attenuates the positive relationship between job satisfaction and job performance.

Design/methodology/approach

Using meta-analytic data (k = 101, N = 19,494) and regression analysis, we examined situational strength’s association with the satisfaction–performance relationship.

Findings

As hypothesized, the constraints dimension of situational strength was negatively associated with the magnitude of the job satisfaction–job performance relationship. Unexpectedly, the consequences dimension of situational strength failed to produce a similar effect.

Implications

The current study provides insight into when job satisfaction and job performance are most likely and least likely to be related to each other. Thus, it has important theoretical implications for job attitude researchers and it has applied implications for practitioners wishing to increase job performance by improving employee satisfaction.

Originality/value

The current study is the first large-scale examination of situational strength as a moderator of the relationship between job satisfaction and job performance.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Anhänge
Nur mit Berechtigung zugänglich
Fußnoten
1
The 80 % credibility interval reported by Judge et al. (2001) ranged from .03 to .57, which they characterized as “relatively wide” (p. 387). Furthermore, they reported that statistical artifacts could account for only about 25 % of the variance in effect sizes across studies and that the Q statistic was statistically significant. Together, these findings suggest the existence of substantive moderators of the satisfaction–performance relationship.
 
2
We should note that the constraints construct is essentially reverse-scored autonomy. In the current paper, however, we opted to use the term “constraints” because we preferred high scores to represent the presence of a strong situation. In supplementary analyses, using all available job titles from the O*Net database, we found that the Meyer et al. (2009) O*NET measure of constraints used in the current study correlated −.72 (p < .01; N = 882) with an O*NET measure of autonomy consisting of the items “scheduling work and activities,” “developing objectives and strategies,” and “organizing, planning, and prioritizing work” (Cronbach’s Alpha for the autonomy scale = .92).
 
3
Note that these correlations did not correct for measurement error. They did, however, correct for sampling error (i.e., because sampling error is controlled by the simple act of averaging correlations across primary datasets; see Hunter and Schmidt 2004).
 
Literatur
Zurück zum Zitat *Abdel-Halim, A. A. (1980). Effects of higher order need strength on the job performance—Job satisfaction relationship. Personnel Psychology, 33(2), 335–347. *Abdel-Halim, A. A. (1980). Effects of higher order need strength on the job performance—Job satisfaction relationship. Personnel Psychology, 33(2), 335–347.
Zurück zum Zitat *Adkins, C. L. (1995). Previous work experience and organizational socialization: A longitudinal examination. The Academy of Management Journal, 38(3), 839–862. *Adkins, C. L. (1995). Previous work experience and organizational socialization: A longitudinal examination. The Academy of Management Journal, 38(3), 839–862.
Zurück zum Zitat *Agarwal, R., Angst, C. M., & Magni, M. (2009). The performance effects of coaching: A multilevel analysis using hierarchical linear modeling. The International Journal of Human Resource Management, 20(10), 2110–2134. *Agarwal, R., Angst, C. M., & Magni, M. (2009). The performance effects of coaching: A multilevel analysis using hierarchical linear modeling. The International Journal of Human Resource Management, 20(10), 2110–2134.
Zurück zum Zitat *Alexander, E. R., Helms, M. M., & Wilkins, R. D. (1989). The relationship between supervisory communication and subordinate performance and satisfaction among professionals. Public Personnel Management, 18(4), 415. *Alexander, E. R., Helms, M. M., & Wilkins, R. D. (1989). The relationship between supervisory communication and subordinate performance and satisfaction among professionals. Public Personnel Management, 18(4), 415.
Zurück zum Zitat *Babakus, E., Yavas, U., Karatepe, O. M., & Avci, T. (2003). The effect of management commitment to service quality on employees’ affective and performance outcomes. Journal of the Academy of Marketing Science, 31(3), 272–286. *Babakus, E., Yavas, U., Karatepe, O. M., & Avci, T. (2003). The effect of management commitment to service quality on employees’ affective and performance outcomes. Journal of the Academy of Marketing Science, 31(3), 272–286.
Zurück zum Zitat *Bagozzi, R. P. (1978). Salesforce performance and satisfaction as a function of individual difference, interpersonal, and situational factors. Journal of Marketing Research, 15(4), 517–531. *Bagozzi, R. P. (1978). Salesforce performance and satisfaction as a function of individual difference, interpersonal, and situational factors. Journal of Marketing Research, 15(4), 517–531.
Zurück zum Zitat Barrick, M. R., & Mount, M. K. (1993). Autonomy as a moderator of the relationships between the big five personality dimensions and job performance. Journal of Applied Psychology, 78, 111–118.CrossRef Barrick, M. R., & Mount, M. K. (1993). Autonomy as a moderator of the relationships between the big five personality dimensions and job performance. Journal of Applied Psychology, 78, 111–118.CrossRef
Zurück zum Zitat Beaty, J. C., Jr., Cleveland, J. N., & Murphy, K. R. (2001). The relation between personality and contextual performance in “strong” versus “weak” situations. Human Performance, 14, 125–148.CrossRef Beaty, J. C., Jr., Cleveland, J. N., & Murphy, K. R. (2001). The relation between personality and contextual performance in “strong” versus “weak” situations. Human Performance, 14, 125–148.CrossRef
Zurück zum Zitat *Berger-Gross, V., & Kraut, A. I. (1984). “Great expectations”: A no-conflict explanation of role conflict. Journal of Applied Psychology, 69(2), 261–271. *Berger-Gross, V., & Kraut, A. I. (1984). “Great expectations”: A no-conflict explanation of role conflict. Journal of Applied Psychology, 69(2), 261–271.
Zurück zum Zitat *Bernardin, H. J. (1979). The predictability of discrepancy measures of role constructs. Personnel Psychology, 32(1), 139–153. *Bernardin, H. J. (1979). The predictability of discrepancy measures of role constructs. Personnel Psychology, 32(1), 139–153.
Zurück zum Zitat *Bhagat, R. S. (1982). Conditions under which stronger job performance-job satisfaction relationships may be observed: A closer look at two situational contingencies. Academy of Management Journal, 25(4), 772–789. *Bhagat, R. S. (1982). Conditions under which stronger job performance-job satisfaction relationships may be observed: A closer look at two situational contingencies. Academy of Management Journal, 25(4), 772–789.
Zurück zum Zitat *Bhuian, S. N., Menguc, B., & Borsboom, R. (2005). Stressors and job outcomes in sales: A triphasic model versus a linear-quadratic-interactive model. Journal of Business Research, 58(2), 141–150. *Bhuian, S. N., Menguc, B., & Borsboom, R. (2005). Stressors and job outcomes in sales: A triphasic model versus a linear-quadratic-interactive model. Journal of Business Research, 58(2), 141–150.
Zurück zum Zitat *Birnbaum, D., & Somers, M. J. (1993). Fitting job performance into turnover model: An examination of the form of the job performance-turnover relationship and a path model. Journal of Management, 19(1), 1–11. *Birnbaum, D., & Somers, M. J. (1993). Fitting job performance into turnover model: An examination of the form of the job performance-turnover relationship and a path model. Journal of Management, 19(1), 1–11.
Zurück zum Zitat *Bluen, S. D., Barling, J., & Burns, W. (1990). Predicting sales performance, job satisfaction, and depression by using the achievement strivings and impatience and irritability dimensions of Type A behavior. Journal of Applied Psychology, 75(2), 212–216. *Bluen, S. D., Barling, J., & Burns, W. (1990). Predicting sales performance, job satisfaction, and depression by using the achievement strivings and impatience and irritability dimensions of Type A behavior. Journal of Applied Psychology, 75(2), 212–216.
Zurück zum Zitat *Bond, F. W., & Bunce, D. (2001). Job control mediates change in a work reorganization intervention for stress reduction. Journal of Occupational Health Psychology, 6(4), 290–302. *Bond, F. W., & Bunce, D. (2001). Job control mediates change in a work reorganization intervention for stress reduction. Journal of Occupational Health Psychology, 6(4), 290–302.
Zurück zum Zitat *Brashear, T. G., Lepkowska-White, E., & Chelariu, C. (2003). An empirical test of antecedents and consequences of salesperson job satisfaction among Polish retail salespeople. Journal of Business Research, 56(12), 971–978. *Brashear, T. G., Lepkowska-White, E., & Chelariu, C. (2003). An empirical test of antecedents and consequences of salesperson job satisfaction among Polish retail salespeople. Journal of Business Research, 56(12), 971–978.
Zurück zum Zitat *Breaugh, J. A. (1981). Relationships between recruiting sources and employee performance, absenteeism, and work attitudes. Academy of Management Journal, 24(1), 142–147. *Breaugh, J. A. (1981). Relationships between recruiting sources and employee performance, absenteeism, and work attitudes. Academy of Management Journal, 24(1), 142–147.
Zurück zum Zitat *Brown, S. P., & Peterson, R. A. (1994). The effect of effort on sales performance and job satisfaction. Journal of Marketing, 58(2), 70–80. *Brown, S. P., & Peterson, R. A. (1994). The effect of effort on sales performance and job satisfaction. Journal of Marketing, 58(2), 70–80.
Zurück zum Zitat *Brown, S. P., Cron, W. L., & Leigh, T. W. (1993). Do feelings of success mediate sales performance-work attitude relationships? Journal of the Academy of Marketing Science, 21(2), 91–100. *Brown, S. P., Cron, W. L., & Leigh, T. W. (1993). Do feelings of success mediate sales performance-work attitude relationships? Journal of the Academy of Marketing Science, 21(2), 91–100.
Zurück zum Zitat *Carmeli, A. (2003). The relationship between emotional intelligence and work attitudes, behavior and outcomes. Journal of Managerial Psychology, 18(8), 788–813. *Carmeli, A. (2003). The relationship between emotional intelligence and work attitudes, behavior and outcomes. Journal of Managerial Psychology, 18(8), 788–813.
Zurück zum Zitat *Claessens, B. J. C., Van Eerde, W., Rutte, C. G., & Roe, R. A. (2004). Planning behavior and perceived control of time at work. Journal of Organizational Behavior, 25(8), 937–950. *Claessens, B. J. C., Van Eerde, W., Rutte, C. G., & Roe, R. A. (2004). Planning behavior and perceived control of time at work. Journal of Organizational Behavior, 25(8), 937–950.
Zurück zum Zitat *Colarelli, S. M., Dean, R. A., & Konstans, C. (1987). Comparative effects of personal and situational influences on job outcomes of new professionals. Journal of Applied Psychology, 72(4), 558–566. *Colarelli, S. M., Dean, R. A., & Konstans, C. (1987). Comparative effects of personal and situational influences on job outcomes of new professionals. Journal of Applied Psychology, 72(4), 558–566.
Zurück zum Zitat Cooper, W. H., & Withey, M. J. (2009). The strong situation hypothesis. Personality and Social Psychology Review, 13, 62–72.CrossRefPubMed Cooper, W. H., & Withey, M. J. (2009). The strong situation hypothesis. Personality and Social Psychology Review, 13, 62–72.CrossRefPubMed
Zurück zum Zitat *Dubinsky, A. J., & Hartley, S. W. (1986). Antecedents of retail salesperson performance: A path-analytic perspective. Journal of Business Research, 14(3), 253–268. *Dubinsky, A. J., & Hartley, S. W. (1986). Antecedents of retail salesperson performance: A path-analytic perspective. Journal of Business Research, 14(3), 253–268.
Zurück zum Zitat *Erdogan, B., & Enders, J. (2007). Support from the top: Supervisors’ perceived organizational support as a moderator of leader-member exchange to satisfaction and performance relationships. Journal of Applied Psychology, 92(2), 321–330. *Erdogan, B., & Enders, J. (2007). Support from the top: Supervisors’ perceived organizational support as a moderator of leader-member exchange to satisfaction and performance relationships. Journal of Applied Psychology, 92(2), 321–330.
Zurück zum Zitat *Farmer, S. J., Beehr, T. A., & Love, K. G. (2003). Becoming an undercover police officer: A note on fairness perceptions, behavior, and attitudes. Journal of Organizational Behavior, 24(4), 373–387. *Farmer, S. J., Beehr, T. A., & Love, K. G. (2003). Becoming an undercover police officer: A note on fairness perceptions, behavior, and attitudes. Journal of Organizational Behavior, 24(4), 373–387.
Zurück zum Zitat Fazio, R. H., & Zanna, M. P. (1981). Direct experience and attitude-behavior consistency. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 14, pp. 162–202). New York: Academic Press. Fazio, R. H., & Zanna, M. P. (1981). Direct experience and attitude-behavior consistency. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 14, pp. 162–202). New York: Academic Press.
Zurück zum Zitat *Fine, S., & Nevo, B. (2008). Too smart for their own good? A study of perceived cognitive overqualification in the workforce. International Journal of Human Resource Management, 19(2), 346–355. *Fine, S., & Nevo, B. (2008). Too smart for their own good? A study of perceived cognitive overqualification in the workforce. International Journal of Human Resource Management, 19(2), 346–355.
Zurück zum Zitat *Fox, M. L., Dwyer, D. J., & Ganster, D. C. (1993). Effects of stressful job demands and control on physiological and attitudinal outcomes in a hospital setting. Academy of Management Journal, 36(2), 289–318. *Fox, M. L., Dwyer, D. J., & Ganster, D. C. (1993). Effects of stressful job demands and control on physiological and attitudinal outcomes in a hospital setting. Academy of Management Journal, 36(2), 289–318.
Zurück zum Zitat *Futrell, C. M., & Parasuraman, A. (1984). The relationship of satisfaction and performance to salesforce turnover. Journal of Marketing, 48(4), 33–40. *Futrell, C. M., & Parasuraman, A. (1984). The relationship of satisfaction and performance to salesforce turnover. Journal of Marketing, 48(4), 33–40.
Zurück zum Zitat *Gardner, D. G., Dunham, R. B., Cummings, L. L., & Pierce, J. L. (1987). Focus of attention at work and leader-follower relationships. Journal of Occupational Behavior, 8(4), 277–294. *Gardner, D. G., Dunham, R. B., Cummings, L. L., & Pierce, J. L. (1987). Focus of attention at work and leader-follower relationships. Journal of Occupational Behavior, 8(4), 277–294.
Zurück zum Zitat *Gellatly, I. R., Paunonen, S. V., Meyer, J. P., & Jackson, D. N. (1991). Personality, vocational interest, and cognitive predictors of managerial job performance and satisfaction. Personality and Individual Differences, 12(3), 221–231. *Gellatly, I. R., Paunonen, S. V., Meyer, J. P., & Jackson, D. N. (1991). Personality, vocational interest, and cognitive predictors of managerial job performance and satisfaction. Personality and Individual Differences, 12(3), 221–231.
Zurück zum Zitat *Goldsmith, R. E., McNeilly, K. M., & Russ, F. A. (1989). Similarity of sales representatives’ and supervisors’ problem-solving styles and the satisfaction-performance relationship. Psychological Reports, 64(3), 827–832. *Goldsmith, R. E., McNeilly, K. M., & Russ, F. A. (1989). Similarity of sales representatives’ and supervisors’ problem-solving styles and the satisfaction-performance relationship. Psychological Reports, 64(3), 827–832.
Zurück zum Zitat *Grant, A. M. (2008). Does intrinsic motivation fuel the prosocial fire? Motivational synergy in predicting persistence, performance, and productivity. Journal of Applied Psychology, 93(1), 48–58. *Grant, A. M. (2008). Does intrinsic motivation fuel the prosocial fire? Motivational synergy in predicting persistence, performance, and productivity. Journal of Applied Psychology, 93(1), 48–58.
Zurück zum Zitat *Green, K. W., Wu, C., Whitten, D., & Medlin, B. (2006). The impact of strategic human resource management on firm performance and HR professional work attitude and work performance. International Journal of Human Resource Management, 17(4), 559–579. *Green, K. W., Wu, C., Whitten, D., & Medlin, B. (2006). The impact of strategic human resource management on firm performance and HR professional work attitude and work performance. International Journal of Human Resource Management, 17(4), 559–579.
Zurück zum Zitat *Greene, C. N. (1972). Relationships among role accuracy, compliance, performance evaluation, and satisfaction within managerial dyads. Academy of Management Journal, 15(2), 205–215. *Greene, C. N. (1972). Relationships among role accuracy, compliance, performance evaluation, and satisfaction within managerial dyads. Academy of Management Journal, 15(2), 205–215.
Zurück zum Zitat *Greene, C. N. (1973). Causal connections among managers’ merit pay, job satisfaction, and performance. Journal of Applied Psychology, 58(1), 95–100. *Greene, C. N. (1973). Causal connections among managers’ merit pay, job satisfaction, and performance. Journal of Applied Psychology, 58(1), 95–100.
Zurück zum Zitat *Hochwarter, W., Ferris, G. R., Canty, A. L., Frink, D. D., Perrew, P. L., & Berkson, H. M. (2001). Reconsidering the job-performance-turnover relationship: The role of gender in form and magnitude. Journal of Applied Social Psychology, 31(11), 2357–2377. *Hochwarter, W., Ferris, G. R., Canty, A. L., Frink, D. D., Perrew, P. L., & Berkson, H. M. (2001). Reconsidering the job-performance-turnover relationship: The role of gender in form and magnitude. Journal of Applied Social Psychology, 31(11), 2357–2377.
Zurück zum Zitat Hunter, J. E., & Schmidt, F. L. (2004). Methods of meta-analysis: Correcting error and bias in research findings (2nd ed.). Thousand Oaks, CA: Sage. Hunter, J. E., & Schmidt, F. L. (2004). Methods of meta-analysis: Correcting error and bias in research findings (2nd ed.). Thousand Oaks, CA: Sage.
Zurück zum Zitat Iaffaldano, M. T., & Muchinsky, P. M. (1985). Job satisfaction and job performance: A meta- analysis. Psychological Bulletin, 97, 251–273.CrossRef Iaffaldano, M. T., & Muchinsky, P. M. (1985). Job satisfaction and job performance: A meta- analysis. Psychological Bulletin, 97, 251–273.CrossRef
Zurück zum Zitat *Ivancevich, J. M. (1974). Effects of the shorter workweek on selected satisfaction and performance measures. Journal of Applied Psychology, 59(6), 717–721. *Ivancevich, J. M. (1974). Effects of the shorter workweek on selected satisfaction and performance measures. Journal of Applied Psychology, 59(6), 717–721.
Zurück zum Zitat *Ivancevich, J. M. (1979). High and low task stimulation jobs: A causal analysis of performance- satisfaction relationships. The Academy of Management Journal, 22(2), 206–222. *Ivancevich, J. M. (1979). High and low task stimulation jobs: A causal analysis of performance- satisfaction relationships. The Academy of Management Journal, 22(2), 206–222.
Zurück zum Zitat *Ivancevich, J. M. (1980). A longitudinal study of behavioral expectation scales: Attitudes and performance. Journal of Applied Psychology, 65(2), 139–146. *Ivancevich, J. M. (1980). A longitudinal study of behavioral expectation scales: Attitudes and performance. Journal of Applied Psychology, 65(2), 139–146.
Zurück zum Zitat *Ivancevich, J. M., & Donnelly, J. H. (1975). Relation of organizational structure to job satisfaction, anxiety-stress, and performance. Administrative Science Quarterly, 20(2), 272–280. *Ivancevich, J. M., & Donnelly, J. H. (1975). Relation of organizational structure to job satisfaction, anxiety-stress, and performance. Administrative Science Quarterly, 20(2), 272–280.
Zurück zum Zitat *Ivancevich, J. M., & McMahon, J. T. (1982). The effects of goal setting, external feedback, and self-generated feedback on outcome variables: A field experiment. Academy of Management Journal, 25(2), 359–372. *Ivancevich, J. M., & McMahon, J. T. (1982). The effects of goal setting, external feedback, and self-generated feedback on outcome variables: A field experiment. Academy of Management Journal, 25(2), 359–372.
Zurück zum Zitat *Ivancevich, J. M., & Smith, S. V. (1981). Goal setting interview skills training: Simulated and on-the-job analyses. Journal of Applied Psychology, 66(6), 697–705. *Ivancevich, J. M., & Smith, S. V. (1981). Goal setting interview skills training: Simulated and on-the-job analyses. Journal of Applied Psychology, 66(6), 697–705.
Zurück zum Zitat *Jabri, M. M. (1992). Job satisfaction and job performance among R&D scientists: The moderating influence of perceived appropriateness of task allocation decisions. Australian Journal of Psychology, 44(2), 95–99. *Jabri, M. M. (1992). Job satisfaction and job performance among R&D scientists: The moderating influence of perceived appropriateness of task allocation decisions. Australian Journal of Psychology, 44(2), 95–99.
Zurück zum Zitat Jaccard, J. (2000). ZumaStat (version 3.0), computer software. FL, Applied Scientific Analysis: Miami. Jaccard, J. (2000). ZumaStat (version 3.0), computer software. FL, Applied Scientific Analysis: Miami.
Zurück zum Zitat *Jaramillo, F., Mulki, J. P., & Solomon, P. (2006). The role of ethical climate on salesperson’s role stress, job attitudes, turnover intention, and job performance. Journal of Personal Selling & Sales Management, 26(3), 271–282. *Jaramillo, F., Mulki, J. P., & Solomon, P. (2006). The role of ethical climate on salesperson’s role stress, job attitudes, turnover intention, and job performance. Journal of Personal Selling & Sales Management, 26(3), 271–282.
Zurück zum Zitat *Johlke, M. C., Duhan, D. F., Howell, R. D., & Wilkes, R. W. (2000). An integrated model of sales manager’s communication practices. Journal of the Academy of Marketing Science, 28(2), 263–277. *Johlke, M. C., Duhan, D. F., Howell, R. D., & Wilkes, R. W. (2000). An integrated model of sales manager’s communication practices. Journal of the Academy of Marketing Science, 28(2), 263–277.
Zurück zum Zitat Johns, G. (2006). The essential impact of context on organizational behavior. Academy of Management Review, 31, 386–408.CrossRef Johns, G. (2006). The essential impact of context on organizational behavior. Academy of Management Review, 31, 386–408.CrossRef
Zurück zum Zitat *Johnston, M. W., Parasuraman, A., Futrell, C. M., & Sager, J. (1988). Performance and job satisfaction effects on salesperson turnover: A replication and extension. Journal of Business Research, 16(1), 67–83. *Johnston, M. W., Parasuraman, A., Futrell, C. M., & Sager, J. (1988). Performance and job satisfaction effects on salesperson turnover: A replication and extension. Journal of Business Research, 16(1), 67–83.
Zurück zum Zitat *Joyce, W. F., Slocum, J. W., & von Glinow, M. A. (1982). Person-situation interaction: Competing models of fit. Journal of Occupational Behavior, 3(4), 265–280. *Joyce, W. F., Slocum, J. W., & von Glinow, M. A. (1982). Person-situation interaction: Competing models of fit. Journal of Occupational Behavior, 3(4), 265–280.
Zurück zum Zitat Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127, 376–407.CrossRefPubMed Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127, 376–407.CrossRefPubMed
Zurück zum Zitat *Keller, R. T. (1997). Job involvement and organizational commitment as longitudinal predictors of job performance: A study of scientists and engineers. Journal of Applied Psychology, 82(4), 539–545. *Keller, R. T. (1997). Job involvement and organizational commitment as longitudinal predictors of job performance: A study of scientists and engineers. Journal of Applied Psychology, 82(4), 539–545.
Zurück zum Zitat *Kinicki, A. J., Lockwood, C. A., Hom, P. W., & Griffeth, R. W. (1990). Interviewer predictions of applicant qualifications and interviewer validity. Journal of Applied Psychology, 75(5), 477–486. *Kinicki, A. J., Lockwood, C. A., Hom, P. W., & Griffeth, R. W. (1990). Interviewer predictions of applicant qualifications and interviewer validity. Journal of Applied Psychology, 75(5), 477–486.
Zurück zum Zitat *Kirchner, W. K. (1965). Relationships between general and specific attitudes toward work and objective job performance for outdoor advertising salesmen. Journal of Applied Psychology, 49(6), 455–457. *Kirchner, W. K. (1965). Relationships between general and specific attitudes toward work and objective job performance for outdoor advertising salesmen. Journal of Applied Psychology, 49(6), 455–457.
Zurück zum Zitat *Kuhn, D. G., Slocum, J. W., & Chase, R. B. (1971). Does job performance affect employee satisfaction? Personnel Journal, 50(6), 455–459, 485. *Kuhn, D. G., Slocum, J. W., & Chase, R. B. (1971). Does job performance affect employee satisfaction? Personnel Journal, 50(6), 455–459, 485.
Zurück zum Zitat *Lam, S. S. K., & Schaubroeck, J. (2000). The role of locus of control in reactions to being promoted and to being passed over: A quasi experiment. Academy of Management Journal, 43(1), 66–78. *Lam, S. S. K., & Schaubroeck, J. (2000). The role of locus of control in reactions to being promoted and to being passed over: A quasi experiment. Academy of Management Journal, 43(1), 66–78.
Zurück zum Zitat Landy, F. J. (1989). Psychology of work behavior. Pacific Grove, CA: Brooks/Cole. Landy, F. J. (1989). Psychology of work behavior. Pacific Grove, CA: Brooks/Cole.
Zurück zum Zitat Lawler, E. E., III. & Porter, L. W. (1967). The effect of performance on job satisfaction. Industrial Relations, 7, 20–28. Lawler, E. E., III. & Porter, L. W. (1967). The effect of performance on job satisfaction. Industrial Relations, 7, 20–28.
Zurück zum Zitat Lipsey, M. W., & Wilson, D. B. (2001). Practical meta-analysis. In L. Bickman & D. J. Rog (Eds.), Applied social research methods series (Vol. 49). Thousand Oaks, CA: Sage Publications. Lipsey, M. W., & Wilson, D. B. (2001). Practical meta-analysis. In L. Bickman & D. J. Rog (Eds.), Applied social research methods series (Vol. 49). Thousand Oaks, CA: Sage Publications.
Zurück zum Zitat Locke, E. A. (1970). Job satisfaction and job performance: A theoretical analysis. Organizational Behavior and Human Performance, 5, 484–500.CrossRef Locke, E. A. (1970). Job satisfaction and job performance: A theoretical analysis. Organizational Behavior and Human Performance, 5, 484–500.CrossRef
Zurück zum Zitat London, M., & Klimoski, R. J. (1975). Self-esteem and job complexity as moderators of performance and satisfaction. Journal of Vocational Behavior, 6, 293–304.CrossRef London, M., & Klimoski, R. J. (1975). Self-esteem and job complexity as moderators of performance and satisfaction. Journal of Vocational Behavior, 6, 293–304.CrossRef
Zurück zum Zitat *Lopes, P. N., Grewal, D., Kadis, J., Gall, M., & Salovey, P. (2006). Evidence that emotional intelligence is related to job performance and affect and attitudes at work. Psicothema, 18, 132–138. *Lopes, P. N., Grewal, D., Kadis, J., Gall, M., & Salovey, P. (2006). Evidence that emotional intelligence is related to job performance and affect and attitudes at work. Psicothema, 18, 132–138.
Zurück zum Zitat *Low, G. S., Cravens, D. W., Grant, K., & Moncrief, W. C. (2001). Antecedents and consequences of salesperson burnout. European Journal of Marketing, 35(5–6), 587–611. *Low, G. S., Cravens, D. W., Grant, K., & Moncrief, W. C. (2001). Antecedents and consequences of salesperson burnout. European Journal of Marketing, 35(5–6), 587–611.
Zurück zum Zitat *Lucas, G. H. (1985). The relationships between job attitudes, personal characteristics, and job outcomes: A study of retail store managers. Journal of Retailing, 61(1), 35–62. *Lucas, G. H. (1985). The relationships between job attitudes, personal characteristics, and job outcomes: A study of retail store managers. Journal of Retailing, 61(1), 35–62.
Zurück zum Zitat *Lusch, R. F., & Serpkenci, R. R. (1990). Personal differences, job tension, job outcomes, and store performance: A study of retail store managers. Journal of Marketing, 54(1), 85–101. *Lusch, R. F., & Serpkenci, R. R. (1990). Personal differences, job tension, job outcomes, and store performance: A study of retail store managers. Journal of Marketing, 54(1), 85–101.
Zurück zum Zitat *MacKenzie, S. B., Podsakoff, P. M., & Ahearne, M. (1998). Some possible antecedents and consequences of in-role and extra-role salesperson performance. Journal of Marketing, 62(3), 87–98. *MacKenzie, S. B., Podsakoff, P. M., & Ahearne, M. (1998). Some possible antecedents and consequences of in-role and extra-role salesperson performance. Journal of Marketing, 62(3), 87–98.
Zurück zum Zitat MacKenzie, S., Podsakoff, P. M., & Jarvis, C. (2005). The problem of measurement model misspecification in behavioral and organizational research and some recommended solutions. Journal of Applied Psychology, 90, 710–730.CrossRefPubMed MacKenzie, S., Podsakoff, P. M., & Jarvis, C. (2005). The problem of measurement model misspecification in behavioral and organizational research and some recommended solutions. Journal of Applied Psychology, 90, 710–730.CrossRefPubMed
Zurück zum Zitat *Marshall, A. A., & Stohl, C. (1993). Participating as participation: A network approach. Communication Monographs, 60(2), 137–157. *Marshall, A. A., & Stohl, C. (1993). Participating as participation: A network approach. Communication Monographs, 60(2), 137–157.
Zurück zum Zitat *Mathieu, J. E., & Farr, J. L. (1991). Further evidence for the discriminant validity of measures of organizational commitment, job involvement, and job satisfaction. Journal of Applied Psychology, 76(1), 127–133. *Mathieu, J. E., & Farr, J. L. (1991). Further evidence for the discriminant validity of measures of organizational commitment, job involvement, and job satisfaction. Journal of Applied Psychology, 76(1), 127–133.
Zurück zum Zitat *Matteson, M. T., Ivancevich, J. M., & Smith, S. V. (1984). Relation of Type A behavior to performance and satisfaction among sales personnel. Journal of Vocational Behavior, 25(2), 203–214. *Matteson, M. T., Ivancevich, J. M., & Smith, S. V. (1984). Relation of Type A behavior to performance and satisfaction among sales personnel. Journal of Vocational Behavior, 25(2), 203–214.
Zurück zum Zitat *McNeilly, K., & Goldsmith, R. E. (1991). The moderating effects of gender and performance on job satisfaction and intentions to leave in the sales force. Journal of Business Research, 22(3), 219–232. *McNeilly, K., & Goldsmith, R. E. (1991). The moderating effects of gender and performance on job satisfaction and intentions to leave in the sales force. Journal of Business Research, 22(3), 219–232.
Zurück zum Zitat *Menguc, B., Han, S., & Auh, S. (2007). A test of a model of new salespeople’s socialization and adjustment in a collectivist culture. Journal of Personal Selling & Sales Management, 27(2), 149–167. *Menguc, B., Han, S., & Auh, S. (2007). A test of a model of new salespeople’s socialization and adjustment in a collectivist culture. Journal of Personal Selling & Sales Management, 27(2), 149–167.
Zurück zum Zitat *Meyer, J. P., Paunonen, S. V., Gellatly, I. R., Goffin, R. D., & Jackson, D. N. (1989). Organizational commitment and job performance. Journal of Applied Psychology, 74(1), 152–156. *Meyer, J. P., Paunonen, S. V., Gellatly, I. R., Goffin, R. D., & Jackson, D. N. (1989). Organizational commitment and job performance. Journal of Applied Psychology, 74(1), 152–156.
Zurück zum Zitat Meyer, R. D., & Dalal, R. S. (2009). Situational strength as a means of conceptualizing context. Industrial and Organizational Psychology: Perspectives on Science and Practice, 2, 99–102.CrossRef Meyer, R. D., & Dalal, R. S. (2009). Situational strength as a means of conceptualizing context. Industrial and Organizational Psychology: Perspectives on Science and Practice, 2, 99–102.CrossRef
Zurück zum Zitat Meyer, R. D., Dalal, R. S., & Bonaccio, S. (2009). A meta-analytic investigation into situational strength as a moderator of the conscientiousness-performance relationship. Journal of Organizational Behavior, 30, 1077–1102.CrossRef Meyer, R. D., Dalal, R. S., & Bonaccio, S. (2009). A meta-analytic investigation into situational strength as a moderator of the conscientiousness-performance relationship. Journal of Organizational Behavior, 30, 1077–1102.CrossRef
Zurück zum Zitat Meyer, R. D., Dalal, R. S., & Hermida, R. (2010). A review and synthesis of situational strength in the organizational sciences. Journal of Management, 36, 121–140.CrossRef Meyer, R. D., Dalal, R. S., & Hermida, R. (2010). A review and synthesis of situational strength in the organizational sciences. Journal of Management, 36, 121–140.CrossRef
Zurück zum Zitat Meyer, R. D., Dalal, R. S., Jose, I. J., Hermida, R., Chen, T. R., Vega, R. P., Brooks, C. K., & Khare, V. P. (in press). Measuring job-related situational strength and assessing its interactive effects with personality on voluntary work behavior. Journal of Management. Meyer, R. D., Dalal, R. S., Jose, I. J., Hermida, R., Chen, T. R., Vega, R. P., Brooks, C. K., & Khare, V. P. (in press). Measuring job-related situational strength and assessing its interactive effects with personality on voluntary work behavior. Journal of Management.
Zurück zum Zitat *Michael, J. H., Evans, D. D., Jansen, K. J., & Haight, J. M. (2005). Management commitment to safety as organizational support: Relationships with non-safety outcomes in wood manufacturing employees. Journal of Safety Research, 36(2), 171–179. *Michael, J. H., Evans, D. D., Jansen, K. J., & Haight, J. M. (2005). Management commitment to safety as organizational support: Relationships with non-safety outcomes in wood manufacturing employees. Journal of Safety Research, 36(2), 171–179.
Zurück zum Zitat Mischel, W. (1973). Toward a cognitive social learning reconceptualization of personality. Psychological Review, 80, 252–283.CrossRefPubMed Mischel, W. (1973). Toward a cognitive social learning reconceptualization of personality. Psychological Review, 80, 252–283.CrossRefPubMed
Zurück zum Zitat Mischel, W. (1977). The interaction of person and situation. In D. Magnusson & N. S. Endler (Eds.), Personality at the crossroads: Current issues in interactional psychology: 333–352. Hillsdale, New Jersey: Lawrence Erlbaum Associates. Mischel, W. (1977). The interaction of person and situation. In D. Magnusson & N. S. Endler (Eds.), Personality at the crossroads: Current issues in interactional psychology: 333–352. Hillsdale, New Jersey: Lawrence Erlbaum Associates.
Zurück zum Zitat *Mossholder, K. W., Bedeian, A. G., Norris, D. R., Giles, W. F., & Feild, H. S. (1988). Job performance and turnover decisions: Two field studies. Journal of Management, 14(3), 403–414. *Mossholder, K. W., Bedeian, A. G., Norris, D. R., Giles, W. F., & Feild, H. S. (1988). Job performance and turnover decisions: Two field studies. Journal of Management, 14(3), 403–414.
Zurück zum Zitat *Mulki, J. P., Locander, W. B., Marshall, G. W., Harris, E. G., & Hensel, J. (2008). Workplace isolation, salesperson commitment, and job performance. Journal of Personal Selling & Sales Management, 28(1), 67–78. *Mulki, J. P., Locander, W. B., Marshall, G. W., Harris, E. G., & Hensel, J. (2008). Workplace isolation, salesperson commitment, and job performance. Journal of Personal Selling & Sales Management, 28(1), 67–78.
Zurück zum Zitat *Oldham, G. R., Hackman, J. R., & Pearce, J. L. (1976). Conditions under which employees respond positively to enriched work. Journal of Applied Psychology, 61(4), 395–403. *Oldham, G. R., Hackman, J. R., & Pearce, J. L. (1976). Conditions under which employees respond positively to enriched work. Journal of Applied Psychology, 61(4), 395–403.
Zurück zum Zitat *Orpen, C., & Bernath, J. (1987). The effect of role conflict and role ambiguity on employee satisfaction and performance. Psychological Studies, 32(1), 25–28. *Orpen, C., & Bernath, J. (1987). The effect of role conflict and role ambiguity on employee satisfaction and performance. Psychological Studies, 32(1), 25–28.
Zurück zum Zitat *Packard, J. S., & Motowidlo, S. J. (1987). Subjective stress, job satisfaction, and job performance of hospital nurses. Research in Nursing & Health, 10(4), 253–261. *Packard, J. S., & Motowidlo, S. J. (1987). Subjective stress, job satisfaction, and job performance of hospital nurses. Research in Nursing & Health, 10(4), 253–261.
Zurück zum Zitat *Park, J., & Holloway, B. B. (2003). Adaptive selling behavior revisited: An empirical examination of learning orientation, sales performance, and job satisfaction. Journal of Personal Selling & Sales Management, 23(3), 239–251. *Park, J., & Holloway, B. B. (2003). Adaptive selling behavior revisited: An empirical examination of learning orientation, sales performance, and job satisfaction. Journal of Personal Selling & Sales Management, 23(3), 239–251.
Zurück zum Zitat *Parker, S. K. (2007). ‘That is my job’: How employees’ role orientation affects their job performance. Human Relations, 60(3), 403–434. *Parker, S. K. (2007). ‘That is my job’: How employees’ role orientation affects their job performance. Human Relations, 60(3), 403–434.
Zurück zum Zitat *Pettijohn, C. E., Pettijohn, L. S., & Taylor, A. J. (2007). Does salesperson perception of the importance of sales skills improve sales performance, customer orientation, job satisfaction, and organizational commitment, and reduce turnover? Journal of Personal Selling & Sales Management, 27(1), 75–88. *Pettijohn, C. E., Pettijohn, L. S., & Taylor, A. J. (2007). Does salesperson perception of the importance of sales skills improve sales performance, customer orientation, job satisfaction, and organizational commitment, and reduce turnover? Journal of Personal Selling & Sales Management, 27(1), 75–88.
Zurück zum Zitat *Ramaswami, S. N., & Singh, J. (2003). Antecedents and consequences of merit pay fairness for industrial salespeople. Journal of Marketing, 67(4), 46–66. *Ramaswami, S. N., & Singh, J. (2003). Antecedents and consequences of merit pay fairness for industrial salespeople. Journal of Marketing, 67(4), 46–66.
Zurück zum Zitat *Randall, M., & Scott, W. A. (1988). Burnout, job satisfaction, and job performance. Australian Psychologist, 23(3), 335–347. *Randall, M., & Scott, W. A. (1988). Burnout, job satisfaction, and job performance. Australian Psychologist, 23(3), 335–347.
Zurück zum Zitat *Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53(3), 617-635. *Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53(3), 617-635.
Zurück zum Zitat *Rich, G. A. (1997). The sales manager as a role model: Effects on trust, job satisfaction, and performance of salespeople. Journal of the Academy of Marketing Science, 25(4), 319–328. *Rich, G. A. (1997). The sales manager as a role model: Effects on trust, job satisfaction, and performance of salespeople. Journal of the Academy of Marketing Science, 25(4), 319–328.
Zurück zum Zitat *Saks, A. M., & Ashforth, B. E. (1996). Proactive socialization and behavioral self-management. Journal of Vocational Behavior, 48(3), 301–323. *Saks, A. M., & Ashforth, B. E. (1996). Proactive socialization and behavioral self-management. Journal of Vocational Behavior, 48(3), 301–323.
Zurück zum Zitat *Sargent, L. D., & Terry, D. J. (2000). The moderating role of social support in Karasek’s job strain model. Work & Stress, 14(3), 245–261. *Sargent, L. D., & Terry, D. J. (2000). The moderating role of social support in Karasek’s job strain model. Work & Stress, 14(3), 245–261.
Zurück zum Zitat *Schleicher, D. J., Watt, J. D., & Greguras, G. J. (2004). Reexamining the job satisfaction and performance relationship. Journal of Applied Psychology, 89(1), 165–177. *Schleicher, D. J., Watt, J. D., & Greguras, G. J. (2004). Reexamining the job satisfaction and performance relationship. Journal of Applied Psychology, 89(1), 165–177.
Zurück zum Zitat Schneider, B., Salvaggio, A. N., & Subirats, M. (2002). Climate strength: A new direction for climate research. Journal of Applied Psychology, 87, 220–229.CrossRefPubMed Schneider, B., Salvaggio, A. N., & Subirats, M. (2002). Climate strength: A new direction for climate research. Journal of Applied Psychology, 87, 220–229.CrossRefPubMed
Zurück zum Zitat *Schriesheim, C. A., Cogliser, C. C., & Neider, L. L. (1995). Is it “trustworthy”? A multiple- levels-of-analysis reexamination of an Ohio state leadership study, with implications for future research. The Leadership Quarterly, 6(2), 111–145. *Schriesheim, C. A., Cogliser, C. C., & Neider, L. L. (1995). Is it “trustworthy”? A multiple- levels-of-analysis reexamination of an Ohio state leadership study, with implications for future research. The Leadership Quarterly, 6(2), 111–145.
Zurück zum Zitat *Schwoerer, C. E., & May, D. R. (1996). Age and work outcomes: The moderating effects of self-efficacy and tool design effectiveness. Journal of Organizational Behavior, 17(5), 469–487. *Schwoerer, C. E., & May, D. R. (1996). Age and work outcomes: The moderating effects of self-efficacy and tool design effectiveness. Journal of Organizational Behavior, 17(5), 469–487.
Zurück zum Zitat *Seibert, S. E., Silver, S. R., & Randolph, W. A. (2004). Taking empowerment to the next level: A multiple-level model of empowerment, performance, and satisfaction. Academy of Management Journal, 47(3), 332–349. *Seibert, S. E., Silver, S. R., & Randolph, W. A. (2004). Taking empowerment to the next level: A multiple-level model of empowerment, performance, and satisfaction. Academy of Management Journal, 47(3), 332–349.
Zurück zum Zitat *Skibba, J. S., & Tan, J. A. (2004). Personality predictors of firefighter job performance and job satisfaction. Applied H.R.M. Research, 9, 39–40. *Skibba, J. S., & Tan, J. A. (2004). Personality predictors of firefighter job performance and job satisfaction. Applied H.R.M. Research, 9, 39–40.
Zurück zum Zitat *Slocum, J. W. (1971). Motivation in managerial levels: Relationship of need satisfaction to job performance. Journal of Applied Psychology, 55(4), 312–316. *Slocum, J. W. (1971). Motivation in managerial levels: Relationship of need satisfaction to job performance. Journal of Applied Psychology, 55(4), 312–316.
Zurück zum Zitat Snyder, M., & Ickes, W (1985). Personality and social behavior. In G. Lindzey & E. Aronson (Eds.), Handbook of social psychology (3rd ed., pp. 883–948). New York: Random House. Snyder, M., & Ickes, W (1985). Personality and social behavior. In G. Lindzey & E. Aronson (Eds.), Handbook of social psychology (3rd ed., pp. 883–948). New York: Random House.
Zurück zum Zitat *Spector, P. E., Dwyer, D. J., & Jex, S. M. (1988). Relation of job stressors to affective, health, and performance outcomes. Journal of Applied Psychology, 73(1), 11–19. *Spector, P. E., Dwyer, D. J., & Jex, S. M. (1988). Relation of job stressors to affective, health, and performance outcomes. Journal of Applied Psychology, 73(1), 11–19.
Zurück zum Zitat Steel, P. D., & Kammeyer-Mueller, J. D. (2002). Comparing meta-analytic moderator estimation techniques under realistic conditions. Journal of Applied Psychology, 87, 96–111.CrossRefPubMed Steel, P. D., & Kammeyer-Mueller, J. D. (2002). Comparing meta-analytic moderator estimation techniques under realistic conditions. Journal of Applied Psychology, 87, 96–111.CrossRefPubMed
Zurück zum Zitat *Steers, R. M. (1975). Effects of need for achievement on the job performance-job attitude relationship. Journal of Applied Psychology, 60(6), 678–682. *Steers, R. M. (1975). Effects of need for achievement on the job performance-job attitude relationship. Journal of Applied Psychology, 60(6), 678–682.
Zurück zum Zitat *Suazo, M. M. (2009). The mediating role of psychological contract violation on the relations between psychological contract breach and work-related attitudes and behaviors. Journal of Managerial Psychology, 24(2), 136–160. *Suazo, M. M. (2009). The mediating role of psychological contract violation on the relations between psychological contract breach and work-related attitudes and behaviors. Journal of Managerial Psychology, 24(2), 136–160.
Zurück zum Zitat *Sy, T., Tram, S., & O’Hara, L. A. (2006). Relation of employee and manager emotional intelligence to job satisfaction and performance. Journal of Vocational Behavior, 68(3), 461–473. *Sy, T., Tram, S., & O’Hara, L. A. (2006). Relation of employee and manager emotional intelligence to job satisfaction and performance. Journal of Vocational Behavior, 68(3), 461–473.
Zurück zum Zitat *Tuten, T. L., & Neidermeyer, P. E. (2004). Performance, satisfaction and turnover in call centers. Journal of Business Research, 57(1), 26–34. *Tuten, T. L., & Neidermeyer, P. E. (2004). Performance, satisfaction and turnover in call centers. Journal of Business Research, 57(1), 26–34.
Zurück zum Zitat *Van Scotter, J. R. (2000). Relationships of task performance and contextual performance with turnover, job satisfaction, and affective commitment. Human Resource Management Review, 10(1), 79–95. *Van Scotter, J. R. (2000). Relationships of task performance and contextual performance with turnover, job satisfaction, and affective commitment. Human Resource Management Review, 10(1), 79–95.
Zurück zum Zitat *Vecchio, R. P., Justin, J. E., & Pearce, C. L. (2008). The utility of transactional and transformational leadership for predicting performance and satisfaction within a path-goal theory framework. Journal of Occupational and Organizational Psychology, 81, 71–82. *Vecchio, R. P., Justin, J. E., & Pearce, C. L. (2008). The utility of transactional and transformational leadership for predicting performance and satisfaction within a path-goal theory framework. Journal of Occupational and Organizational Psychology, 81, 71–82.
Zurück zum Zitat *Vilela, B. B., González, J. A. V., & Ferrín, P. F. (2008). Person-organization fit, OCB and performance appraisal: Evidence from matched supervisor-salesperson data set in a Spanish context. Industrial Marketing Management, 37(8), 1005–1019. *Vilela, B. B., González, J. A. V., & Ferrín, P. F. (2008). Person-organization fit, OCB and performance appraisal: Evidence from matched supervisor-salesperson data set in a Spanish context. Industrial Marketing Management, 37(8), 1005–1019.
Zurück zum Zitat Viswesvaran, C., Ones, D. S., & Schmidt, F. L. (1996). Comparative analysis of the reliability of job performance ratings. Journal of Applied Psychology, 81, 557–574.CrossRef Viswesvaran, C., Ones, D. S., & Schmidt, F. L. (1996). Comparative analysis of the reliability of job performance ratings. Journal of Applied Psychology, 81, 557–574.CrossRef
Zurück zum Zitat Vroom, V. H. (1964). Work and motivation. New York: Wiley. Vroom, V. H. (1964). Work and motivation. New York: Wiley.
Zurück zum Zitat Wanous, J. P., Reichers, A. E., & Hudy, M. J. (1997). Overall job satisfaction: How good are single-item measures? Journal of Applied Psychology, 82, 247–252.CrossRefPubMed Wanous, J. P., Reichers, A. E., & Hudy, M. J. (1997). Overall job satisfaction: How good are single-item measures? Journal of Applied Psychology, 82, 247–252.CrossRefPubMed
Zurück zum Zitat Weiss, H. M., & Adler, S. (1984). Personality and organizational behavior. Research in Organizational Behavior, 6, 1–50. Weiss, H. M., & Adler, S. (1984). Personality and organizational behavior. Research in Organizational Behavior, 6, 1–50.
Zurück zum Zitat *Wright, T. A., & Cropanzano, R. (2000). Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology, 5(1), 84–94. *Wright, T. A., & Cropanzano, R. (2000). Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology, 5(1), 84–94.
Zurück zum Zitat *Wright, T. A., Cropanzano, R., & Bonett, D. G. (2007). The moderating role of employee positive well being on the relation between job satisfaction and job performance. Journal of Occupational Health Psychology, 12(2), 93–104. *Wright, T. A., Cropanzano, R., & Bonett, D. G. (2007). The moderating role of employee positive well being on the relation between job satisfaction and job performance. Journal of Occupational Health Psychology, 12(2), 93–104.
Zurück zum Zitat *Yi, Y., Nataraajan, R., & Gong, T. (2011). Customer participation and citizenship behavioral influences on employee performance, satisfaction, commitment, and turnover intention. Journal of Business Research, 64(1), 87–95. *Yi, Y., Nataraajan, R., & Gong, T. (2011). Customer participation and citizenship behavioral influences on employee performance, satisfaction, commitment, and turnover intention. Journal of Business Research, 64(1), 87–95.
Zurück zum Zitat *Yilmaz, C. (2002). Salesperson performance and job attitudes revisited. European Journal of Marketing, 36, 1389–1414. *Yilmaz, C. (2002). Salesperson performance and job attitudes revisited. European Journal of Marketing, 36, 1389–1414.
Zurück zum Zitat *Yurchisin, J., & Park, J. (2010). Effects of retail store image attractiveness and self-evaluated job performance on employee retention. Journal of Business and Psychology, 25(3), 441–450. *Yurchisin, J., & Park, J. (2010). Effects of retail store image attractiveness and self-evaluated job performance on employee retention. Journal of Business and Psychology, 25(3), 441–450.
Metadaten
Titel
Situational Strength as a Moderator of the Relationship Between Job Satisfaction and Job Performance: A Meta-Analytic Examination
verfasst von
Nathan A. Bowling
Steve Khazon
Rustin D. Meyer
Carla J. Burrus
Publikationsdatum
01.03.2015
Verlag
Springer US
Erschienen in
Journal of Business and Psychology / Ausgabe 1/2015
Print ISSN: 0889-3268
Elektronische ISSN: 1573-353X
DOI
https://doi.org/10.1007/s10869-013-9340-7

Weitere Artikel der Ausgabe 1/2015

Journal of Business and Psychology 1/2015 Zur Ausgabe