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2024 | Buch

Social Enterprise Values and Processes

Entrepreneurship Studies from India

herausgegeben von: Edakkandi Meethal Reji, Satyajit Majumdar

Verlag: Springer Nature Singapore

Buchreihe : India Studies in Business and Economics

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Über dieses Buch

Dieser Band ist ein interdisziplinärer Ansatz zur Untersuchung und Integration unterschiedlicher Theorien, Methoden und Praktiken des sozialen Unternehmertums. Es zeigt, wie wichtig soziale Unternehmen mit ihrem Fokus auf die Lösung gesellschaftlicher Probleme und die Förderung des sozialen Wandels für integratives Wirtschaftswachstum sind. Das Buch gliedert sich in drei Teile: Werte, Nachhaltigkeit und Sozialunternehmermodelle; Kontext, Innovation und Technologie; und Perspektiven und Richtungen zukünftiger Forschung im Bereich des sozialen Unternehmertums. Die Kapitel tragen zu einem besseren Verständnis der Organisations- und Prozessdimensionen sozialer und wirtschaftlicher Wertschöpfung bei, einem relativ wenig erforschten Bereich des sozialen Unternehmertums. Sie erfassen ein umfassendes Spektrum an Einsichten, Analysen und Fallstudien, die kontextspezifische Dimensionen und Variablen zusammenführen, die die Schaffung sozialer Unternehmen und die Entwicklungsprozesse in der sozialen Wertschöpfung unterstützen. Das Buch ist nützlich für ein breites Publikum, darunter Sozialunternehmer, Forscher, politische Entscheidungsträger, Entwicklungsexperten, Doktoranden und Doktoranden, die ein tieferes Verständnis dieses sich entwickelnden Feldes anstreben. Sie betont auch praktische Anleitungen für Einzelpersonen und Organisationen, die sich mit Sozialunternehmen beschäftigen. Es bietet umsetzbare Einsichten, bewährte Verfahren und Beispiele aus der realen Welt, die es den Lesern ermöglichen, das erworbene Wissen in ihrem eigenen Kontext anzuwenden und die Herausforderungen und Chancen, die sich vor Ort ergeben, effektiv zu bewältigen.

Inhaltsverzeichnis

Frontmatter

Values, Sustainability and Models

Frontmatter
Cooperative Model of Social Value Creation and Sustainable Development: A Case Study of Mann Deshi Mahila Sahakari (Women’s Cooperative) Bank
Abstract
This chapter attempts to understand how a cooperative organisation can facilitate sustainable development goals (SDGs) through social entrepreneurship. This study identified a cooperative organisation practising social entrepreneurship and investigated its two decades of experience by interviewing key members, examining annual reports and web information. Interviews were conducted in two spells between 2015 and 2020. Analysis of narratives suggested that cooperative organisations with bottom-up approach, member-driven management, and nested with sister organisations are well-equipped to achieve SDGs. At the theoretical level, this research advances the debate on nurturing social value creation in social entrepreneurship and considers SDGs as an appropriate measure for the same.
Balram Bhushan
Social Entrepreneurship: Distinct Dimensions Leading to Inclusive Growth and Sustainable Development
Abstract
This chapter explores the pivotal role played by social entrepreneurship in catalyzing more inclusive, comprehensive, and sustainable development. It also explores ways in which social entrepreneurs are creating a pathway leading to sustainable and inclusive growth of the economy, especially in a very challenging milieu of the COVID-19 pandemic. The present study, based on an extensive literature review and discussion on emergent themes from the previous studies, puts forth a conceptual framework incorporating the crucial dimensions of social entrepreneurship, alongside micro- and macro-level factors that contribute to fostering inclusive growth and sustainable development. It is argued that social entrepreneurs, armed with innovation, a resolute social mission, viable and scalable business models, and other distinctive attributes such as empathy and leadership, have the potential to introduce fresh solutions to enduring socio-economic challenges. They offer sustainable pathways to wealth generation, ultimately elevating overall living standards for all. This study underscores the transformative potential of social entrepreneurship, emphasizing its capacity to address deep-rooted disparities and facilitate a more equitable and prosperous society.
Kumar Mukul, V. Padmaja, S. Jayadatta, V. Srinija
Social Enterprise: Social Value and Process Challenges in Solid Waste Management During the COVID-19 Pandemic
Abstract
This chapter focuses on understanding of solid waste management, highlighting the changes being attempted and the challenges being faced at the interphase of waste generation and collection in the context of the COVID-19 pandemic. One of the challenges in waste management is the absence of a culture of segregation of waste at the generation points. An additional dimension to segregation of solid waste is the health hazard due to the infectious nature of the waste, particularly mixing with the general non-infectious waste making the entire mass potentially infectious. Using a qualitative case method, this research examined the process challenges of social enterprises engaged in solid waste management when facing external emergencies like the COVID-19 pandemic. Data was gathered by interviewing project coordinators and founder-operations heads of social enterprises involved in solid waste management in urban and rural areas. The findings suggest that, in emergencies like the pandemic, social enterprises highlight the criticality of resourcing, social networking, and empathy in waste management. They do this through processes adopted for addressing the problems of fear of contact, spread of infection through handling of waste, and easing the reluctance to participate in segregation, collection, and disposal of waste.
Sumit Mitra, Aakriti Deepak
Exploring Social Finance as a Process for Value Creation in Social Entrepreneurship
Abstract
This chapter aims to comprehend the ongoing developments within the emerging discipline of social finance and its role in value creation in social entrepreneurship. The discourse surrounding social finance is still in its infancy, yet it has attracted scholarly interest, prompting further exploration across various geographical contexts and dimensions. Social finance, now more commonly referred to as impact investment, has transformed over the past decade, driven by several factors. Among these factors is the increasing commitment of individual and institutional investors to address social issues on local, national, and global scales. The rise of social enterprises in recent years has been instrumental in driving the development of social finance. This study engages in literature-based discussions revolving around the theme of social finance. It conducts a critical assessment of research in this field, contrasting it with developments specific to India. The chapter commences by providing a brief overview of social finance and its relevance within the specific context of India. Subsequently, it delves into the various delivery systems and institutions operating within India's social finance realm. In conclusion, it offers insights and recommendations to enhance the impact of social finance further.
Purushottam Vishnu Bhandare, Samapti Guha

Context, Innovation and Technology

Frontmatter
Exploring Value Proposition by Indigenous Entrepreneurs: Multiple Case Studies of Powerloom Enterprises of Manipur With Reference to Grassroots Innovation and Frugal Aspects
Abstract
This chapter deals with the technology-based innovation initiated by indigenous entrepreneurs at the grassroots level. It explores their value propositions and the strategies employed to bridge the gaps in the grassroots community market of Manipur, a northeastern state in India. This study also examines the cultural aspects interwoven with technological-based innovation. The findings of this research suggest that while it is imperative to demonstrate the value of a product through a structured methodology known as a value proposition, understanding the strategic approach to target customers or the community within the value proposition is equally crucial. This study uncovers that over time, as contemporary challenges have surfaced in the informal market, the indigenous entrepreneurs have adapted to the new realities and they have earned recognition for their grassroots innovation and the incorporation of frugal practices into their ventures.
Jackson Khumukcham
Localisation of Social Entrepreneurship: Case Study of Women Entrepreneurs
Abstract
Using the theoretical lens of positive social entrepreneurship and social capital, this field-based research aims to identify the key characteristics of localisation and understand value creation by social entrepreneurship. In this multiple-case study research, rich qualitative data is collected from by using open-ended semi-structured interviews with twenty-six women-owned micro social enterprises. Based on the findings, the study has formulated propositions and a conceptual framework of localisation of social entrepreneurship which may serve as guidelines for future empirical research using larger samples. The research contributes at the intersection of literatures on social entrepreneurship, women entrepreneurship, and social enterprises. The findings of the study have implications for policy makers and practitioners advancing social entrepreneurship.
Anita R Singh, Uma Balakumar
Service Design Through Continual Engagement: Case Study of a Dementia Care Home in India
Abstract
Dementia care is increasingly becoming a problem of scale in India. The scarcity of trained caregivers augments this complex issue. Normal medical care falls short of providing the quality of life that a Person Living with Dementia (henceforth mentioned as PLWD) deserves. Families of PLWDs (henceforth mentioned as FPLWD) lack the necessary knowledge and skills to cope with the conditions of dementia and may choose the option of a residential care home. This chapter presents a descriptive case study of Service Design Engagement in a Dementia Care Home setting. The objective of the engagement was to design solutions that could alleviate their anxiety, stress and make the experience smooth and reassuring during the journey. The study elucidates the processes and methods used, the solution concepts implemented and the evaluation of the concepts. It highlights the benefits of Service Design, Continual Engagement and Participatory Design in social organizations. We conclude by discussing the merits of the methods used along with the insights, possibilities and limitations of the paper.
Gauri Tillu, Pramod Khambete
E-Commerce-Based Retailing and the Adoption of Information Technology by Small Shops to Manage Business Performance
Abstract
This chapter aims to analyze the influence of E-Commerce-based Retailing (ECR) on Small Retail Shops (SRS) and how SRS manages their business performance in light of the increasing use of ECR. Another major objective is to explore the adoption of Information Technology (IT) as a catalyst by SRS to enhance their businesses. The paper employs a qualitative research approach to achieve these objectives, utilizing in-depth interviews and an interview guide. It becomes evident that the transformation in the retailing sector has had varying effects on the business performance of different categories such as Apparel, Electronics, and Footwear. However, retailers with a solid understanding of market dynamics and technological proficiency have successfully embraced IT, thereby gaining a competitive edge. In contrast, food shops that leverage multiple electronic food service applications are experiencing strengthened business performance. This research sheds light on how ECR influences SRS businesses, emphasizing the pivotal role of IT adoption in shaping their competitiveness. The findings indicate that adaptability and technological literacy are key factors in navigating the changing landscape of retailing.
Vicky J. Nandgaye

Perspective and Directions for Future Research

Frontmatter
Social Enterprise as Means to Solving Social and Environmental Problems: The Case of Four Indian Ecopreneurs
Abstract
Using a phenomenological approach and case study methodology, this chapter sought to understand how the processes and outcomes of ecopreneurship are distinct from those of commercial entrepreneurship especially how ecopreneurs create, deliver and capture “blended value” in their enterprise. Ecopreneurship, (acronym for ecological entrepreneurship) refers to a special breed of social entrepreneurship that aims at ecological preservation, restoration and sustainable use of resources. Four Indian ecopreneurial ventures from the small and medium manufacturing sector were selected based on an a priori assessment of eco-friendliness from a larger pool of ecopreneurial ventures. The findings suggest that, a diverse range of disruptive strategies and business models are deployed by ecopreneurs in their pursuit of blended value creation, several of which distinguish these ecopreneurs from traditional entrepreneurs. A set of specific propositions have emerged as new contributions from this empirical research which will serve as pointers for future research.
Niraj U. Joshi
Process of Talent Acquisition in Startups—Conceptualization and Implications on Future Research
Abstract
Entrepreneurs and their Startups play an important role in the growth of the developing economies. Also important is the knowledge on capability that they acquire through talent acquisition at different phases of the enterprise. Talent acquisition is a process that involves actors, factors (causes and needs), activities or event, outcomes, patterns and the sequences. While entrepreneur remain the central actor in this process, Theory of Causation explains the causal factors leading to the desired results of events of talent acquisition. Reference is made to the historical events as proposed by the Path Dependence Theory so as to explain the presence and/or rationale of the absence of patterns in the process. This provides to set the agenda for future research on talent acquisition in Startups including the research methodologies.
Leena Barshikar, Satyajit Majumdar
Framework for Assessing the Value of Healthcare Innovations in India for Universal Health Coverage
Abstract
Health is an important contributor to economic and social wellbeing, and has been the focus of many social enterprises. Healthcare, whose primary purpose is to preserve or promote health, is a multi-billion-dollar industry that is growing very rapidly given the push of innovations for value addition. However, there is very limited literature on how to assess the value of a healthcare innovation. Hence, in this paper, we propose a framework to assess the value of healthcare innovations using an ecosystems approach within the context of Universal Health Coverage (UHC). The proposed framework has four dimensions, with measurable and analyzable attributes within each dimension. The four value dimensions are relevance, effectiveness, frugality and equity. A case study on digital health innovations has been used to discuss this framework to provide a nuanced understanding of the value of digital health innovations in India for social enterprises and policymakers. This proposed framework is a work in progress for discussion among scholars in this field as well as further empirical testing and refinement in different country contexts.
Kanchan Mukherjee, Satyajit Majumdar
Metadaten
Titel
Social Enterprise Values and Processes
herausgegeben von
Edakkandi Meethal Reji
Satyajit Majumdar
Copyright-Jahr
2024
Verlag
Springer Nature Singapore
Electronic ISBN
978-981-9732-52-4
Print ISBN
978-981-9732-51-7
DOI
https://doi.org/10.1007/978-981-97-3252-4