Skip to main content
Registrieren
Springer Professional
SUCHE
MENÜ 1 2 3 4
nach oben

Tipp

Weitere Kapitel dieses Buchs durch Wischen aufrufen

Erschienen in:
Digital Transformation and Human Behavior: An Introduction Kapitel lesen Erstes Kapitel lesen

2021 | OriginalPaper | Buchkapitel

Socio-Technical Interplay in a Two-Sided Market: The Case of Learning Platforms

verfasst von : Anna Sigridur Islind, Livia Norström, Helena Vallo Hult, Suzana Ramadani Olsson

Erschienen in: Digital Transformation and Human Behavior

Verlag: Springer International Publishing

Einloggen, um Zugang zu erhalten
share
TEILEN

Abstract

The rise of the platform era changes the way interactions are structured and enables transactions at a distance. The platform phenomena also enables co-creation of content, shifting the way services are delivered across diverse boundaries. This is especially apparent in workplaces, where the developments change roles, relationships and conditions for teaching and learning, creating the possibility of a two-sided market. From a socio-technical and socio-cultural learning perspective, this study primarily aims for a better understanding of platforms in higher educational settings. Using a learning platform as an illustrative case, we argue for platform context transactions that are not monetary transactions. The main contribution of the paper is to offer a discussion where we problematize the transactional concept in two-sided markets. The findings shed new light on emerging challenges and tensions in the interplay between the constant change of technology and what it means to work in such change. This has implications for both teaching and learning and offers insights that can be valuable for understanding the shift to online learning during the recent pandemic of covid-19.

Sie möchten Zugang zu diesem Inhalt erhalten? Dann informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 69.000 Bücher
  • über 500 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt 90 Tage mit der neuen Mini-Lizenz testen!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 50.000 Bücher
  • über 380 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe



 


Jetzt 90 Tage mit der neuen Mini-Lizenz testen!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 58.000 Bücher
  • über 300 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko





Jetzt 90 Tage mit der neuen Mini-Lizenz testen!

Jetzt informieren
Vorheriges Kapitel Bedazzled by Technology
Nächstes Kapitel The Preferred Learning Styles of Generation Z: Do They Differ from the Ones of Previous Generations?
Literatur
1.
Islind, A. S. (2018). Platformization: Co-designing digital platforms in practice. University West.
2.
Baskerville, R. (2011). Individual information systems as a research arena. European Journal of Information Systems, 20, 251–254. CrossRef
3.
Bødker, S., Lyle, P., & Saad-Sulonen, J. (2017). Untangling the mess of technological artifacts: investigating community artifact ecologies. In Proceedings of the 8th International Conference on Communities and Technologies (pp. 246–255). ACM.
4.
de Reuver, M., Sørensen, C., & Basole, R. C. (2018). The digital platform: A research agenda. Journal of Information Technology, 33, 124–135. CrossRef
5.
Wiberg, M., Ishii, H., Dourish, P., Vallgårda, A., Kerridge, T., et al. (2013). Materiality matters—Experience materials. Interactions, 20, 54–57.
6.
Islind, A. S., Lindroth, T., Lundin, J., & Steineck, G. (2019). Co-designing a digital platform with boundary objects: Bringing together heterogeneous users in healthcare. Health and Technology, 9, 425–438. CrossRef
7.
Norström, L., Arghavan Shahlaei, C., Johansson, L.-O., Islind, A. S., & Lundh Snis, U. (2019). New logics of ethics in the age of digital platforms: Design fictions of autonomous cars. In Proceedings of the 17th European Conference on Computer-Supported Cooperative Work-Demos and Posters. European Society for Socially Embedded Technologies (EUSSET).
8.
Islind, A. S., Lindroth, T., Snis, U. L., & Sørensen, C. (2016). Co-creation and fine-tuning of boundary resources in small-scale platformization. In Scandinavian conference on information systems (pp. 149–162). Berlin: Springer.
9.
Checkland, P. (1981). Systems thinking, systems practice. Chichester: Wiley.
10.
Mumford, E. (2006). The story of socio-technical design: Reflections on its successes, failures and potential. Information Systems Journal, 16, 317–342. CrossRef
11.
Mumford, E., Hirschheim, R., Fitzgerald, G., & Wood-Harper, A. (1985). Research methods in information systems. North-Holland Publishing Co.
12.
Wynn, E., & Vallo Hult, H. (2019). Qualitative and critical research in information systems and human-computer interaction: Divergent and convergent paths. Foundations and Trends ® in Information Systems, 3, 1–227.
13.
Hanseth, O., & Lyytinen, K. (2010). Design theory for dynamic complexity in information infrastructures: The case of building internet. Journal of Information Technology, 25, 1–19. CrossRef
14.
Islind, A. S., Snis, U. L., Lindroth, T., Lundin, J., Cerna, K., & Steineck, G. (2019). The virtual clinic: Two-sided affordances in consultation practice. Computer Supported Cooperative Work (CSCW), 28, 435–468. CrossRef
15.
Islind, A. S., & Lundh Snis, U. (2018). From co-design to co-care: Designing a collaborative practice in care. Systems, Signs and Actions, 11, 1–24.
16.
Billett, S. (2014). Mimetic learning in and for work. In Mimetic Learning at Work (pp. 1–21). Berlin: Springer.
17.
Islind, A. S., & Lundh Snis, U. (2017). Learning in home care: A digital artifact as a designated boundary object-in-use. Journal of Workplace Learning, 29, 577–587. CrossRef
18.
Norström, L., Islind, A.S., & Vallo Hult, H. (2017). Balancing the social media seesaw in public sector: A sociomaterial perspective. In RIS Selected Papers of the Information Systems Research Seminar in Scandinavia. Tapir Akademisk Forlag
19.
Vallo Hult, H., Hansson, A., Svensson, L., & Gellerstedt, M. (2019). Flipped healthcare for better or worse. Health Informatics Journal, 25, 587–597. CrossRef
20.
Vallo Hult, H., Islind, A. S., & Norström, L. (2018). Tuning professionalism in the public sector. In AIS SIGPRAG pre-ICIS workshop on “Practice-based Design and Innovation of Digital Artifacts”. San Franciso, CA, USA.
21.
Islind, A. S. (2014). The “PantryApp”: Design experiences from a user-focused innovation project about mobile services for senior citizens. In International working conference on transfer and diffusion of IT (pp. 359–362). Berlin: Springer.
22.
Gellerstedt, M., Johansson, K., & Winman, T. (2015). Work integrated learning: A marriage between academia and working life. Journal of Systemics, Cybernetics and Informatics, 13, 38–46.
23.
Al-Busaidi, K. A. (2012). Learners’ perspective on critical factors to LMS success in blended learning: An empirical investigation. CAIS, 30, 11–34. CrossRef
24.
Amrou, S., Semmann, M., & Böhmann, T. (2013). Managing for transfer of training: Directions for the evolution of learning management systems. Chicago, Illinois, USA: AMCIS.
25.
Vallo Hult, H., Islind, A. S., Johansson, L.-O., & Lundh Snis, U. (2017). Towards learning with digital artifacts. In IFIP WG 8.6 Working Conference on the Diffusion and Adoption of Information Technology, Guimares, Portugal. IFIP.
26.
Islind, A. S., Lundh Snis, U., & Pries-Heje, J. (2017). Learning at the digital boundaries. In IFIP WG 8.6 Working Conference on the Diffusion and Adoption of Information Technology, Guimares, Portugal (pp. 1–4). IFIP.
27.
Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25, 107–136. CrossRef
28.
Sennett, R. (1998). The corrosion of character: The personal consequences of work in the new capitalism. New York: W.W. Norton.
29.
Mumford, E., & Henshall, D. (1978). Participative approach to computer systems design: A case study of the introduction of a new computer system. Halsted Press.
30.
Bjorn-Andersen, N., & Eason, K. (1980). Myths and realities of information systems contributing to organizational rationality. Human Choice and Computers, 2, 97–109.
31.
Hedberg, B. (1978). Using computerized information system to design better organizations and jobs. Swedish Center for Working Life.
32.
Cecez-Kecmanovic, D., Galliers, R. D., Henfridsson, O., Newell, S., & Vidgen, R. (2014). The sociomaterialty of information systems: Current status, future directions. MIS Quarterly, 38, 809–830. CrossRef
33.
Leonardi, P. M., Nardi, B. A., & Kallinikos, J. (2012). Materiality and organizing : Social interaction in a technological world. Oxford: Oxford University Press. CrossRef
34.
Orlikowski, W. J. (2009). The sociomateriality of organisational life: Considering technology in management research. Cambridge Journal of Economics, 34, 125–141. CrossRef
35.
Bjerknes, G., & Bratteteig, T. (1995). User participation and democracy: A discussion of Scandinavian research on system development. Scandinavian Journal of Information Systems, 7, 1.
36.
Kyng, M. (1994). Collective resources meets puritanism. Scandinavian Journal of Information Systems, 6, 5.
37.
Leonardi, P. (2012). Materiality, sociomateriality, and socio-technical systems: What do these terms mean? How are they different? Do we need them? In P. Leonardi, B. Nardi, & J. Kallinikos (Eds.), Materiality and organizing: Social interaction in a technological world (pp. 25–48). Oxford: Oxford University Press. CrossRef
38.
Leonardi, P. M., & Barley, S. R. (2010). What’s under construction here? Social action, materiality, and power in constructivist studies of technology and organizing. The Academy of Management Annals, 4, 1–51. CrossRef
39.
Robey, D., Anderson, C., & Raymond, B. (2013). Information technology, materiality, and organizational change: A professional Odyssey. Journal of the Association of Information Systems, 14, 379–398. CrossRef
40.
Bednar, P., Sadok, M., & Shiderova, V. (2014). Socio-technical toolbox for business analysis in practice (pp. 219–227). Springer International Publishing.
41.
Bednar, P., & Sadok, M. (2016). Bridging the gap between theory and practice: Socio-technical toolbox (pp. 51–62). Springer International Publishing.
42.
Treem, J. W., & Leonardi, P. M. (2013). Social media use in organizations: Exploring the affordances of visibility, editability, persistence, and association. Annals of the International Communication Association, 36, 143–189. CrossRef
43.
Koschmann, T. D. (1996). CSCL: Theory and practice of an emerging paradigm. Hillsdale, NJ, US: Lawrence Erlbaum.
44.
Brown, J. S., & Adler, R. P. (2008). Minds on fire: Open education, the long tail, and learning 2.0. Educause Review, 43.
45.
Carmean, C., & Haefner, J. (2002). Mind over matter: Transforming course management systems into effective learning environments. EDUCAUSE Review, 37, 26.
46.
Bates, A. W. (2015). Teaching in a digital age. Vancouver BC: Tony Bates Associates Ltd.
47.
Willermark, S. (2018). Digital Didaktisk Design: Att utveckla undervisning i och för en digitaliserad skola.[Digital didactical design: To develop teaching in and for a digitalised school]. Dissertation. Trollhättan: University West.
48.
Bryman, A. (2016). Social research methods. Oxford: Oxford university press.
49.
McKenzie, J. (2001). Perform or else from discipline to performance. London: Routledge.
50.
Gawer, A. (2014). Bridging differing perspectives on technological platforms: Toward an integrative framework. Research Policy, 43, 1239–1249. CrossRef
51.
Rochet, J. C., & Tirole, J. (2006). Two-sided markets: A progress report. The RAND Journal of Economics, 37, 645–667. CrossRef
52.
Suchman, L. A., & Trigg, R. H. (1992). Understanding practice: Video as a medium for reflection and design. Design at work (pp. 65–90). L. Erlbaum Associates Inc.
53.
Susskind, R. E., & Susskind, D. (2015). The future of the professions: How technology will transform the work of human experts. USA: Oxford University Press.
54.
Hult, H. V., Islind, A. S., Master Östlund, C., Holmgren, D., & Wekell, P. (2020). Sociotechnical Co-design with General Pediatricians: Ripple Effects through Collaboration in Action.
Metadaten
Titel
Socio-Technical Interplay in a Two-Sided Market: The Case of Learning Platforms
verfasst von
Anna Sigridur Islind
Livia Norström
Helena Vallo Hult
Suzana Ramadani Olsson
Copyright-Jahr
2021
Buch
Digital Transformation and Human Behavior

Print ISBN: 978-3-030-47538-3

Electronic ISBN: 978-3-030-47539-0

Copyright-Jahr: 2021

DOI
https://doi.org/10.1007/978-3-030-47539-0_4

Premium Partner