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Erschienen in:
Composing and Orchestrating the Smart Artifacts: Technological and Organizational Challenges Kapitel lesen Erstes Kapitel lesen

2014 | OriginalPaper | Buchkapitel

Socio-Technical Toolbox for Business Analysis in Practice

verfasst von : Peter Bednar, Moufida Sadok, Vasilena Shiderova

Erschienen in: Smart Organizations and Smart Artifacts

Verlag: Springer International Publishing

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Abstract

Socio-technical methods advocate a human-focus analysis that reflects on social and technical factors in the design of organizational systems. The aim of this paper is to report on the experiences of a ST toolbox use in practice by 36 companies. Our findings show that the use of ST toolbox improves companies’ understanding of their job practices and enhance their learning about their business sustainability. These experiences of improvements are not dependent on the sector or the size of the visited companies and confirm the perceived usefulness and relevance of ST analysis in practice.

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Vorheriges Kapitel Understanding User Visiting Behavior and Web Design: Applying Simultaneous Choice Model to Content Arrangement
Nächstes Kapitel Guidelines for User Driven Service and E-Service Innovations
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Metadaten
Titel
Socio-Technical Toolbox for Business Analysis in Practice
verfasst von
Peter Bednar
Moufida Sadok
Vasilena Shiderova
Copyright-Jahr
2014
Buch
Smart Organizations and Smart Artifacts

Print ISBN: 978-3-319-07039-1

Electronic ISBN: 978-3-319-07040-7

Copyright-Jahr: 2014

DOI
https://doi.org/10.1007/978-3-319-07040-7_21