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2008 | Buch

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Sourcing in India

Strategies and Experiences in the Land of Service Offshoring

verfasst von: Guido Nassimbeni, Masters Degree and Ph.D, Marco Sartor, Masters Degree and Ph.D

Verlag: Palgrave Macmillan UK

Enthalten in: Springer Professional "Wirtschaft+Technik" , Springer Professional "Wirtschaft"

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Über dieses Buch

Ranked as the second most important growing economy in the world, India represents one of the most interesting sourcing and selling markets. A real 'global strategy' cannot ignore it.

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Inhaltsverzeichnis

Frontmatter

1. Service Offshoring: the Literature

Abstract

In this chapter we will propose a synthesis of literature on service off-shoring.

Guido Nassimbeni, Marco Sartor

2. India: a Geo-economic Overview

Abstract

During its history India rarely was a unified entity: local dynasties, foreign invasions, colonial possession have followed one another, creating cultural, linguistic and religious specificities. However, in the past some unifying elements developed, which have helped to form Indian society since the Medieval Ages. Gathering these elements is important not only for the researcher who intends to analyse the sourcing phenomenon, but also for western companies that intend to establish production and sourcing activities in this market and who are confronted with a social and institutional context quite different from the domestic one.

Guido Nassimbeni, Marco Sartor

3. India: the Land of Service Offshoring

Abstract

The group of innovations identified through the acronym ICT (Information & Communication Technology) allows (often quickly and cheaply) the digitalization, storing and transferring of information in any part of the world connected to the web. This change modified the geographic distribution of several value chain activities and made “merchantable” many kinds of services, overcoming some limits (like no-transferability) and changing some of their typical characteristics (e.g. the simultaneity between production and use, the closeness between distributor and user, etc.).

Guido Nassimbeni, Marco Sartor

4. Planning and Starting an Offshore Project in India

Abstract

Thanks to low labour costs, the wide use of English and the availability of a large well educated workforce with experience in the field of IT, India has become one of the most attractive sourcing pools in the world, the preferred place for service offshoring.

Guido Nassimbeni, Marco Sartor

5. Foreign Investments in India: Modes and Legislative Constraints

Abstract

The regulation frame foreign investors find in India is diversified. It was born as legacy of the colonial period and it was influenced by the English law system; then it experienced openings and closures according to the political orientation in force, and in 1991 it followed a liberalistic orientation that maintains some limits till now.

Guido Nassimbeni, Marco Sartor

6. Transport and Communication Infrastructures in India

Abstract

The transport system in India — covering a surface of 3.3 million square kilometres — is nowadays one of the largest in the world.

Guido Nassimbeni, Marco Sartor

The Case Studies

Abstract

The Accenture case study, analysing the organizational best practices of a well known international service provider, allows the study in detail of the strategy of providing offshoring/outsourcing services through a western intermediary.

Guido Nassimbeni, Marco Sartor

Backmatter

Titel: Sourcing in India
verfasst von: Guido Nassimbeni, Masters Degree and Ph.D
Marco Sartor, Masters Degree and Ph.D
Copyright-Jahr: 2008
Verlag: Palgrave Macmillan UK
Electronic ISBN: 978-0-230-59416-6
Print ISBN: 978-1-349-30198-0
DOI: https://doi.org/10.1057/9780230594166

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