Skip to main content
main-content

Tipp

Weitere Kapitel dieses Buchs durch Wischen aufrufen

2021 | OriginalPaper | Buchkapitel

The Future of Robotic Process Automation (RPA)

verfasst von: Aditya Ghose, Geeta Mahala, Simon Pulawski, Hoa Dam

Erschienen in: Service-Oriented Computing – ICSOC 2020 Workshops

Verlag: Springer International Publishing

share
TEILEN

Abstract

While there has been considerable industry interest in the deployment and uptake of Robotic Process Automation (RPA) technology, very little has been done by way of generating technological foresight into the manner in which RPA systems might evolve in the short- to medium-term. This paper seeks to fill that gap.
Literatur
2.
Zurück zum Zitat Bendoly, E., Cotteleer, M.J.: Understanding behavioral sources of process variation following enterprise system deployment. J. Oper. Manag. 26(1), 23–44 (2008) CrossRef Bendoly, E., Cotteleer, M.J.: Understanding behavioral sources of process variation following enterprise system deployment. J. Oper. Manag. 26(1), 23–44 (2008) CrossRef
4.
Zurück zum Zitat Cheng, E.: An execution model for process mapping and process automation in a distributed business environment. In: The Second Pacific Asia Conference on Information Systems, PACIS 1995, Singapore, 29 June–2 July 1995, p. 32. AISeL (1995). http://​aisel.​aisnet.​org/​pacis1995/​32 Cheng, E.: An execution model for process mapping and process automation in a distributed business environment. In: The Second Pacific Asia Conference on Information Systems, PACIS 1995, Singapore, 29 June–2 July 1995, p. 32. AISeL (1995). http://​aisel.​aisnet.​org/​pacis1995/​32
5.
Zurück zum Zitat Ghose, A., Goebel, R.: Belief states as default theories: studies in non-prioritized belief change. ECAI 98, 8–12 (1998) Ghose, A., Goebel, R.: Belief states as default theories: studies in non-prioritized belief change. ECAI 98, 8–12 (1998)
7.
Zurück zum Zitat Hermosillo, G., Seinturier, L., Duchien, L.: Using complex event processing for dynamic business process adaptation. In: 2010 IEEE International Conference on Services Computing, pp. 466–473. IEEE (2010) Hermosillo, G., Seinturier, L., Duchien, L.: Using complex event processing for dynamic business process adaptation. In: 2010 IEEE International Conference on Services Computing, pp. 466–473. IEEE (2010)
10.
Zurück zum Zitat Koliadis, G., Ghose, A.K., Padmanabhuni, S.: Towards an enterprise business process architecture standard. In: 2008 IEEE Congress on Services-Part I, pp. 239–246. IEEE (2008) Koliadis, G., Ghose, A.K., Padmanabhuni, S.: Towards an enterprise business process architecture standard. In: 2008 IEEE Congress on Services-Part I, pp. 239–246. IEEE (2008)
11.
Zurück zum Zitat Kukreja, M.: Study of robotic process automation (RPA). Int. J. Recent Innov. Trends Comput. Commun. 4(6), 434–437 (2016) Kukreja, M.: Study of robotic process automation (RPA). Int. J. Recent Innov. Trends Comput. Commun. 4(6), 434–437 (2016)
13.
Zurück zum Zitat Lacity, M.C., Willcocks, L.P.: A new approach to automating services. MIT Sloan Manag. Rev. 58(1), 41–49 (2016) Lacity, M.C., Willcocks, L.P.: A new approach to automating services. MIT Sloan Manag. Rev. 58(1), 41–49 (2016)
14.
Zurück zum Zitat Lin, S.C., Shih, L.H., Yang, D., Lin, J., Kung, J.F.: Apply RPA (robotic process automation) in semiconductor smart manufacturing. In: 2018 e-Manufacturing Design Collaboration Symposium (eMDC), pp. 1–3, September 2018 Lin, S.C., Shih, L.H., Yang, D., Lin, J., Kung, J.F.: Apply RPA (robotic process automation) in semiconductor smart manufacturing. In: 2018 e-Manufacturing Design Collaboration Symposium (eMDC), pp. 1–3, September 2018
15.
Zurück zum Zitat Mahala, G.: Improving RPA Technology. Master of research (computer science) thesis, School of Computing and Information Technology, University of Wollongong (2020) Mahala, G.: Improving RPA Technology. Master of research (computer science) thesis, School of Computing and Information Technology, University of Wollongong (2020)
16.
Zurück zum Zitat Mendling, J., Decker, G., Hull, R., Reijers, H.A., Weber, I.: How do machine learning, robotic process automation, and blockchains affect the human factor in business process management? Commun. Assoc. Inf. Syst. 43(19), 297–320 (2018) Mendling, J., Decker, G., Hull, R., Reijers, H.A., Weber, I.: How do machine learning, robotic process automation, and blockchains affect the human factor in business process management? Commun. Assoc. Inf. Syst. 43(19), 297–320 (2018)
18.
Zurück zum Zitat Penttinen, E., Kasslin, H., Asatiani, A.: How to choose between robotic process automation and back-end system automation? In: 26th European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change, ECIS 2018, Portsmouth, UK, 23–28 June 2018, p. 66 (2018). https://​aisel.​aisnet.​org/​ecis2018_​rp/​66 Penttinen, E., Kasslin, H., Asatiani, A.: How to choose between robotic process automation and back-end system automation? In: 26th European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change, ECIS 2018, Portsmouth, UK, 23–28 June 2018, p. 66 (2018). https://​aisel.​aisnet.​org/​ecis2018_​rp/​66
21.
Zurück zum Zitat Rao, A.S., Georgeff, M.P.: Modeling rational agents within a BDI-architecture. KR 91, 473–484 (1991) MathSciNetMATH Rao, A.S., Georgeff, M.P.: Modeling rational agents within a BDI-architecture. KR 91, 473–484 (1991) MathSciNetMATH
24.
Zurück zum Zitat Singh, M.P.: Norms as a basis for governing sociotechnical systems. ACM Trans. Intell. Syst. Technol. (TIST) 5(1), 1–23 (2014) Singh, M.P.: Norms as a basis for governing sociotechnical systems. ACM Trans. Intell. Syst. Technol. (TIST) 5(1), 1–23 (2014)
25.
Zurück zum Zitat Sombattheera, C., Ghose, A.: A best-first anytime algorithm for computing optimal coalition structures (short paper) Sombattheera, C., Ghose, A.: A best-first anytime algorithm for computing optimal coalition structures (short paper)
27.
Zurück zum Zitat Willcocks, L., Lacity, M., Craig, A.: Robotic process automation: strategic transformation lever for global business services? J. Inf. Technol. Teach. Cases 7(1), 17–28 (2017) CrossRef Willcocks, L., Lacity, M., Craig, A.: Robotic process automation: strategic transformation lever for global business services? J. Inf. Technol. Teach. Cases 7(1), 17–28 (2017) CrossRef
28.
Zurück zum Zitat Wroblewska, A., Stanislawek, T., Prus-Zajaczkowski, B., Garncarek, L.: Robotic process automation of unstructured data with machine learning. Annals Comput. Sci. Inf. Syst. 16, 9–16 (2018) Wroblewska, A., Stanislawek, T., Prus-Zajaczkowski, B., Garncarek, L.: Robotic process automation of unstructured data with machine learning. Annals Comput. Sci. Inf. Syst. 16, 9–16 (2018)
Metadaten
Titel
The Future of Robotic Process Automation (RPA)
verfasst von
Aditya Ghose
Geeta Mahala
Simon Pulawski
Hoa Dam
Copyright-Jahr
2021
DOI
https://doi.org/10.1007/978-3-030-76352-7_28

Premium Partner