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2022 | OriginalPaper | Buchkapitel

Success Factors in the Application of Lean and Six-Sigma Methodologies to Healthcare: A Literature Review

verfasst von : Ana Rita Queijo, Sara Reis, Luís Coelho, Luís Pinto Ferreira, F. J. G. Silva

Erschienen in: Industrial Engineering and Operations Management

Verlag: Springer International Publishing

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Abstract

To provide a safe and fair-value health service that ensures quality, hospitals must provide efficient processes, trained and committed personnel, appropriate technology and a strategic platform which integrates these aspects effectively. At present, a broad set of tools and methodologies are available, associated to the reconfiguration of processes for enhancing efficiency and enabling excellence and sustainability. Of these, the most noteworthy are Lean and Six-Sigma methodologies. A literature review was performed covering the implementation of these methodologies in health services over the last 5 years. The aim was to determine the current approach in this sector and propose guidelines aligned with the future challenges and the needs of healthcare managers. The influence of team management strategies in the final project outcomes has also been addressed representing a novelty.

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Titel: Success Factors in the Application of Lean and Six-Sigma Methodologies to Healthcare: A Literature Review
verfasst von: Ana Rita Queijo
Sara Reis
Luís Coelho
Luís Pinto Ferreira
F. J. G. Silva
Verlag: Springer International Publishing
Buch: Industrial Engineering and Operations Management
Print ISBN: 978-3-031-14762-3

Electronic ISBN: 978-3-031-14763-0

Copyright-Jahr: 2022
DOI: https://doi.org/10.1007/978-3-031-14763-0_2

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