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2018 | Buch

Supplier Relationships to Family Firms

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Christoph Rose provides a broader differentiation of the perspective on family-owned companies. In contrast to several studies that merely discuss family-owned companies and non-family companies, his analysis is based on family influence, so the dominating heterogeneity of family-owned companies in practice is taken into account. The author provides an empirical database that substantiates his statements and that is the first attempt to make the conceptional FIBER model of socio-emotional wealth suggested in literature accessible to empirical analysis.

Inhaltsverzeichnis

Frontmatter
Chapter 1. Introduction
Abstract
This work focuses on family firms and their supplier interaction, more precisely customer-supplier relationships with a family firm being the customer. The analysis of the family firm’s interaction with a stakeholder group in general and this particular focus are a new and extraordinarily promising path of research. Supplier relationships of family firms, which are the focus, offer unique answers to the understanding of family firms’ distinct characteristics.
Christoph Rose
Chapter 2. Relationship quality in business to business customer-supplier relationships
Abstract
This chapter introduces the concept of relationship quality and presents the relevant conclusions of state-of-the-art customer relationship research and customer relationship marketing. A particular focus is on customer relationship marketing, as looking into this field of study provides an improved understanding of the various types, dimensions, and determinants of buyer-seller relationships. Furthermore, this chapter introduces the crucial factors that will allow for a comparison with the family business sector.
Christoph Rose
Chapter 3. Family business research and stakeholder relations
Abstract
This chapter provides an introduction to the topic of family business research, which forms the main pillar of this research project as a whole. As an introduction, the question of different defining approaches towards family firms as well as the main theoretical approaches to studying family firms are explored. This allows for a thorough understanding of the topic. Thereafter, a literature based review of the existing overlap between the two areas of family firm and customer relationship research is provided.
Christoph Rose
Chapter 4. Supplier relationships to family firms
Abstract
In chapter 2 of this work, the foundations of relationship marketing and especially relationship quality in business-to-business customer-supplier relationships are explained. Furthermore, chapter 0 introduces the topic of family business research to the reader and provides a solid foundation for the following parts. Central to this work is the investigation of the business-to-business relationship quality of family businesses. This chapter unites the theoretical expectations and develops the hypotheses that are the subject of the empirical investigation of my research topic.
Christoph Rose
Chapter 5. Research methodology
Abstract
This chapter describes the research methodology used in this dissertation. Section 5.1 provides an introduction to the research context and describes the author’s data collection methods. Section 5.2 describes the collected data and provides the descriptive statistics necessary for a deeper understanding. The concrete measures which were used are provided and explained in section 5.3 and the data analysis itself is found in section 5.4.
Christoph Rose
Chapter 6. Research results
Abstract
This chapter provides the reader with the results of the statistical analysis. Section 6.1 provides these results and subdivides them into the core model and the moderation effects. Later on, section 6.2 provides a thorough analysis and discussion of the statistical results presented earlier on.
Christoph Rose
Chapter 7. Concluding discussion
Abstract
This dissertation project is about family businesses’ supplier relationships and the related impact of the family firm’s unique characteristics. In a business-to-business context, it analyses the effect of a business owning family’s influence and relates this to the family businesses’ supplier relationship, while taking relevant supplier characteristics into account. The study in hand is the first attempt to understand the relationships of family firms to their suppliers and thereby takes a step in a new direction of generally understanding family firms, their uniqueness and potential success factors.
Christoph Rose
Backmatter
Metadaten
Titel
Supplier Relationships to Family Firms
verfasst von
Dr. Christoph Rose
Copyright-Jahr
2018
Electronic ISBN
978-3-658-19048-4
Print ISBN
978-3-658-19047-7
DOI
https://doi.org/10.1007/978-3-658-19048-4