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Computer Supported Cooperative Work (CSCW)

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01.08.2013

Supporting Effortless Coordination: 25 Years of Awareness Research

verfasst von: Tom Gross

Erschienen in: Computer Supported Cooperative Work (CSCW) | Ausgabe 4-6/2013

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Abstract

Significant progress has been made in awareness research in Computer-Supported Cooperative Work over the last 25 years. This survey addresses awareness and effortless coordination—that is, how a mutual understanding in distributed teams can be gained and maintained, while still keeping the team members’ coordination efforts to a minimum. I characterise the origins of awareness and its ethnographically-informed and the technology-oriented roots, and discuss the notion of awareness. I review technical solutions for awareness support—both in applications as seen by users, and in base technology as seen by developers. Design tensions in awareness research and solutions are identified. A discussion contrasts awareness as seen from a users’ activity and effort perspective versus awareness as seen from a systems’ support and automation perspective.

Vorheriger Artikel Reflections on 25 Years of Ethnography in CSCW

Nächster Artikel Computational Coordination Mechanisms: A tale of a struggle for flexibility

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Titel: Supporting Effortless Coordination: 25 Years of Awareness Research
verfasst von: Tom Gross
Publikationsdatum: 01.08.2013
Verlag: Springer Netherlands
Erschienen in: Computer Supported Cooperative Work (CSCW) / Ausgabe 4-6/2013
Print ISSN: 0925-9724
Elektronische ISSN: 1573-7551
DOI: https://doi.org/10.1007/s10606-013-9190-x

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