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Erschienen in:
2012 | OriginalPaper | Buchkapitel
Supporting the Optimized Execution of Business Processes through Recommendations
verfasst von : Irene Barba, Barbara Weber, Carmelo Del Valle
Erschienen in: Business Process Management Workshops
Verlag: Springer Berlin Heidelberg
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In order to be able to flexibly adjust a company’s business processes (BPs) there is an increasing interest in flexible Process-Aware Information Systems (PAISs). This increasing flexibility, however, typically implies decreased user guidance by the PAIS and thus poses additional challenges to its users. This work proposes a recommendation system which assists users during process execution to optimize performance goals of the processes. The recommendation system is based on a constraint-based approach for planning and scheduling the BP activities and considers both the control-flow and the resource perspective.