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Erschienen in:
Cooperative Work and Coordinative Practices Kapitel lesen Erstes Kapitel lesen

2011 | OriginalPaper | Buchkapitel

3. Taking CSCW Seriously: Supporting Articulation Work (1992)

verfasst von : Kjeld Schmidt

Erschienen in: Cooperative Work and Coordinative Practices

Verlag: Springer London

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Abstract

While the area of Computer Supported Cooperative Work, or CSCW, appears to have established itself as a research field in its own right over the last few years, judging from the wealth of conferences and papers devoted to the topic, confusions concerning the very nature of the field continue to surface.

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Vorheriges Kapitel Riding a Tiger, or Computer-Supported Cooperative Work (1991)
Nächstes Kapitel The Organization of Cooperative Work (1994)
Fußnoten
1
On occasion, readers of the draft ms. have complained of an overly prescriptive tone to the paper. It is true that at times we take the liberty of saying that ‘the field of CSCW should’—focus on certain issues, or take certain directions. However, our intent with these remarks is simply to highlight issues in the field that we believe are important, indeed, which we are currently investigating, and arise out of the underlying conceptualization of CSCW that we argue for here. Our intent is not to police the field, but to provide some rationale for why a certain agenda for the area makes sense. We welcome debate with those who hold other conceptualizations of the field that lead them to formulate alternative research programmes to that presented here.
 
2
See, for example, Bannon and Schmidt (1989), Grudin (1991), and Wilson (1991).
 
3
Given this work, Kling’s claim that CSCW embodies ‘a “worldview” that emphasizes convivial work relations’ is surprisingly off the mark (Kling, 1991, p. 83).
 
4
The original usage of the term (Johnson-Lenz and Johnson-Lenz, 1982) differs somewhat from its prototypical use.
 
5
This conception of interdependence in work as constitutive of cooperative work is related to Thompson’s concept of ‘reciprocal interdependence’ (Thompson, 1967, pp. 54–55).
 
6
The terms ‘ensemble’ is used by Sartre (1960) to denote an, as yet, unstructured aggregation of people. It is used here to denote a cooperative work arrangement irrespective of its specific organizational form—whether it is a group, a team, a network, a department, or a company.
 
7
The concept of ‘working division of labour’ developed by Anderson et al. (1987) is related to the concept of ‘articulation work’ as developed by Strauss, Gerson, Star, and others.
 
8
Much of this new work can also be critiqued with respect to their concept of ‘goals’ and how they are represented, but this critique will not be pursued here.
 
9
There is a lot of controversy surrounding the Coordinator system, both in terms of its design philosophy and its success or failure in practice. While this debate is important, our purpose here is not to take sides, but simply to note one of the claims made about the system.
 
10
In this context, the following comment is apropos: ‘There are many actors; they each have different perspectives (often, multiple incommensurate ones); the points at which they come together are typically only a small cross-section of the activities of each. I think we need models which represent multiple “information spaces” and then concern themselves with the specifics of cooperation among actors who don’t necessarily agree on anything, or whose cooperation is strictly bounded in time, location, and scope.’ (Gerson, Personal Communication, August 1989).
 
11
See Greenberg (1990), for a concise and articulate overview of issues in this area.
 
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Metadaten
Titel
Taking CSCW Seriously: Supporting Articulation Work (1992)
verfasst von
Kjeld Schmidt
Copyright-Jahr
2011
Verlag
Springer London
Buch
Cooperative Work and Coordinative Practices

Print ISBN: 978-1-84800-067-4

Electronic ISBN: 978-1-84800-068-1

Copyright-Jahr: 2011

DOI
https://doi.org/10.1007/978-1-84800-068-1_3

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