Weitere Artikel dieser Ausgabe durch Wischen aufrufen
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
This paper examines territorial functioning in collaborative writing through a mixed methods study involving interviews and analysis of collaboratively authored documents. Our findings have implications for the way we think about collaborative writing as a design problem, in that current conceptualizations of collaborative writing emphasize the work context rather than the work itself, at the cost of understanding interpersonal dynamics that are central to the common process. The findings come from 23 interviews with 32 university researchers and students regarding their experiences with collaborative writing of academic texts. The analysis of these interviews is supplemented with visualizations of the revision histories of documents written by a subset of the study participants. We discuss our findings in terms of fragmented exchanges in common information spaces and consider the shared document as a mediator for the simultaneous accomplishment and negotiation of work.
Bitte loggen Sie sich ein, um Zugang zu diesem Inhalt zu erhalten
Sie möchten Zugang zu diesem Inhalt erhalten? Dann informieren Sie sich jetzt über unsere Produkte:
Aoki, Paul M.; and Allison Woodruff (2005). Making Space for Stories: Ambiguity in the Design of Personal Communication Systems. CHI ’05. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Portland, Oregon, 2–7 April 2005. New York: ACM, pp. 181–190.
Bachl, Stefan; Martin Tomitsch; Karin Kappel; and Thomas Grechenig (2011). The Effects of Personal Displays and Transfer Techniques on Collaboration Strategies in Multi-touch Based Multi-Display Environments. In: P. Campos, N. Graham, J. Jorge, N. Nunes, P. Palanque, and M. Winckler (eds.): INTERACT 2011. Human-Computer Interaction. 13th IFIP TC 13 International Conference, Lisbon, Portugal, 5–9 September 2011, Proceedings, Part III. Berlin and Heidelberg: Springer, pp. 373–390.
Baecker, Ronald M.; Dimitrios Nastos; Ilona R. Posner; and Kelly L. Mawby (1993). The User-centered Iterative Design of Collaborative Writing Software. In: S. Ashlund, A. Henderson, E. Hollnagel, K. Mullet, and T. White (eds.): INTERCHI ’93. Proceedings of the INTERACT ’93 and CHI ’93 Conference on Human Factors in Computing Systems, Amsterdam, The Netherlands, 24–29 April 1993. New York: ACM, pp. 399–405.
Bakker, Cornelis B.; and Marianne K. Bakker-Rabdau (1973). No Trespassing! Explorations in Human Territoriality. San Francisco: Chandler & Sharp Publishers. Second printing.
Bannon, Liam; and Susanne Bødker (1997). Constructing Common Information Spaces. In: J. A. Hughes, W. Prinz, T. Rodden, and K. Schmidt (eds.): ECSCW ’97. Proceedings of the Fifth European Conference on Computer Supported Cooperative Work, Lancaster, UK, 7–11 September 1997. Norwell, Massachusetts: Kluwer Academic Publishers, pp. 81–96.
Birnholtz, Jeremy; and Steven Ibara (2012). Tracking Changes in Collaborative Writing: Edits, Visibility and Group Maintenance. CSCW ’12. Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work, Seattle, Washington, 11–15 February 2012. New York: ACM, pp. 809–818.
Boehner, Kirsten; and Jeffrey T. Hancock (2006). Advancing Ambiguity. In: R. Grinter, T. Rodden, P. Aoki, E. Cutrell, R. Jeffries, and G. Olson (eds.): CHI ’06. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Montreal, Quebec, Canada, 22–27 April 2006. New York: ACM, pp. 103–106.
Boujut, Jean-François; and Eric Blanco (2003). Intermediary Objects as a Means to Foster Co-operation in Engineering Design. Computer Supported Cooperative Work (CSCW), vol. 12, no. 2, June 2003, pp. 205–219.
Boyatzis, Richard E. (1998). Transforming Qualitative Information: Thematic Analysis and Code Development. Thousand Oaks, California: SAGE Publications, Inc.
Bradel, Lauren; Alex Endert; Kristen Koch; Christopher Andrews; and Chris North (2013). Large High Resolution Displays for Co-located Collaborative Sensemaking: Display Usage and Territoriality. International Journal of Human-Computer Studies, vol. 71, no. 11, November 2013, pp. 1078–1088.
Cerratto-Pargman, Teresa (2003). Collaborating with writing tools: An instrumental perspective on the problem of computer-supported collaborative activities. Interacting with Computers, vol. 15, no. 6, December 2003, pp. 737–757.
Clement, Andrew; and Ina Wagner (1995). Fragmented Exchange: Disarticulation and the Need for Regionalized Communication Spaces. In: H. Marmolin, Y. Sundblad, and K. Schmidt (eds.): ECSCW ’95. Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work, Stockholm, Sweden, 10–14 September 1995. Dordrecht: Springer, pp. 33–49.
DeSanctis, Gerardine; and Brent Gallupe (1984). Group Decision Support Systems: A New Frontier. ACM SIGMIS Database, vol. 16, no. 2, December 1984, pp. 3–10.
Delisle, Norman; and Mayer Schwartz (1986). Neptune: A Hypertext System for CAD Applications. In: C. Zaniolo (ed.): SIGMOD ’86. Proceedings of the 1986 ACM SIGMOD International Conference on Management of Data, Washington, D.C., 28–30 May 1986. New York: ACM, pp. 132–143.
De Souza, Cleidson R. B.; David Redmiles; and Paul Dourish (2003). ”Breaking the Code”, Moving Between Private and Public Work in Collaborative Software Development. GROUP ’03. Proceedings of the 2003 International ACM SIGGROUP Conference on Supporting Group Work, Sanibel Island, Florida, 9–12 November 2003. New York: ACM, pp. 105–114.
Dourish, Paul; and Victoria Bellotti (1992). Awareness and Coordination in Shared Workspaces. CSCW ’92. Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work, Toronto, Ontario, Canada, 1–4 november 1992. New York: ACM, pp. 107–114.
Ellis, C. A.; and S. J. Gibbs (1989). Concurrency Control in Groupware Systems. ACM SIGMOD Record, vol. 18, no. 2, June 1989, pp. 399–407.
Fabregat, Marc Belles; Fernando David Marin Leyva; Joy Saina; and Amit Sarangi (2016). Demonstration of MyAppCorner: Creating Personal Interaction Areas on a Public Screen. AcademicMindtrek ’16. Proceedings of the 20th International Academic Mindtrek Conference, Tampere, Finland, 17–18 October 2016. New York: ACM, pp. 445–448.
Fish, Robert S.; Robert E. Kraut; and Mary D. P. Leland (1988). Quilt: A Collaborative Tool for Cooperative Writing. ACM SIGOIS Bulletin, vol. 9, no. 2-3, April & July 1988, pp. 30– 37.
Gehrmann, Sebastian; Lauren Urke; Ofra Amir; and Barbara J. Grosz (2015). Deploying AI Methods to Support Collaborative Writing: A Preliminary Investigation. CHI EA ’15. Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems, Seoul, Republic of Korea, 18–23 April 2015. New York: ACM, pp. 917–922.
Greenberg, Saul; Michael Boyle; and Jason Laberge (1999). PDAs and shared public displays: Making personal information public, and public information personal. Personal Technologies, vol. 3, no. 1, March 1999, pp. 54–64.
Grudin, Jonathan (1994). Computer-Supported Cooperative Work: History and Focus. Computer, vol. 27, no. 5, May 1994, pp. 19–26.
Gutwin, Carl; and Saul Greenberg (2002). A Descriptive Framework of Workspace Awareness for Real-Time Groupware. Computer Supported Cooperative Work (CSCW), vol. 11, no. 3, November 2002, pp. 411–446.
Halfaker, Aaron; Aniket Kittur; Robert Kraut; and John Riedl (2009). A Jury of Your Peers: Quality, Experience and Ownership in Wikipedia. WikiSym ’09. Proceedings of the 5th International Symposium on Wikis and Open Collaboration, Orlando, Florida, 25–27 October 2009. New York: ACM, pp. 15:1–15:10.
Hall, Edward Twitchell (1966). The Hidden Dimension. Garden City, NY: Doubleday.
Harrison, Steve; and Paul Dourish (1996). Re-place-ing Space: The Roles of Place and Space in Collaborative Systems. In: M. S. Ackerman (ed.): CSCW ’96. Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work, Boston, Massachusetts, 16–20 November 1996. New York: ACM, pp. 67–76.
Heath, Christian; Paul Luff; and Abigail Sellen (1995). Reconsidering the Virtual Workplace: Flexible Support for Collaborative Activity. In: H. Marmolin, Y. Sundblad, and K. Schmidt (eds.): ECSCW ’95. Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work, Stockholm, Sweden, 10–14 September 1995. Norwell, Massachusetts: Kluwer Academic Publishers, pp. 83–99.
Hill, William C.; James D. Hollan; Dave Wroblewski; and Tim McCandless (1992). Edit Wear and Read Wear. In: R. Grinter, T. Rodden, P. Aoki, E. Cutrell, R. Jeffries, and G. Olson (eds.): CHI ’92. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Monterey, California, 3–7 May 1992. New York: ACM, pp. 3–9.
Ignat, Claudia-Lavinia; Stavroula Papadopoulou; Gérald Oster; and Moira C. Norrie (2008). Providing Awareness in Multi-synchronous Collaboration Without Compromising Privacy. CSCW ’08. Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work, San Diego, California, 8–12 November 2008. New York: ACM, pp. 659–668.
Krishnan, Jenell; Andrew Cusimano; Dakuo Wang; and Soobin Yim (2018). Writing Together: Online Synchronous Collaboration in Middle School. Journal of Adolescent & Adult Literacy, vol. 62, no. 2, May 2018, pp. 163–173.
Kvale, Steinar (2007). Doing Interviews. London, UK: Sage Publications, Ltd.
Lakoff, George; and Mark Johnson (2008). Metaphors We Live By. Chicago, Illinois: University of Chicago Press.
Lee, Charlotte P. (2007). Boundary Negotiating Artifacts: Unbinding the Routine of Boundary Objects and Embracing Chaos in Collaborative Work. Computer Supported Cooperative Work (CSCW), vol. 16, no. 3, June 2007, pp. 307–339.
Lee, Charlotte P.; and Drew Paine (2015). From The Matrix to a Model of Coordinated Action (MoCA): A Conceptual Framework of and for CSCW. CSCW ’15. Proceedings of the 18th ACM Conference on Computer-Supported Cooperative Work & Social Computing, Vancouver, British Columbia, Canada, 14–18 March 2015. New York: ACM, pp. 179–194.
Leftheriotis, Ioannis; Konstantinos Chorianopoulos; and Letizia Jaccheri (2016). Design and Implement Chords and Personal Windows for Multi-user Collaboration on a Large Multi-touch Vertical Display. Human-centric Computing and Information Sciences, vol. 6, no. 1, December 2016, pp. 70:1–70:19.
Lissermann, Roman; Jochen Huber; Jürgen Steimle; and Max Mühlhäuser (2013). Permulin: Collaboration on Interactive Surfaces with Personal In- and Output. CHI EA ’13. CHI ’13 Extended Abstracts on Human Factors in Computing Systems, Paris, France, 27 April – 2 May 2013. New York: ACM, pp. 1533–1538.
Lowry, Paul Benjamin; Aaron Curtis; and Michelle René Lowry (2004). Building a Taxonomy and Nomenclature of Collaborative Writing to Improve Interdisciplinary Research and Practice. The Journal of Business Communication (1973), vol. 41, no. 1, January 2004, pp. 66– 99.
Möllers, Max; Ray Bohnenberger; Stephan Deininghaus; Patrick Zimmer; Karin Herrmann; and Jan Borchers (2011). TaPS Widgets: Tangible Control over Private Spaces on Interactive Tabletops. CHI EA ’11. CHI ’11 Extended Abstracts on Human Factors in Computing Systems, Vancouver, British Columbia, Canada, 7–12 May 2011. New York: ACM, pp. 773–780.
Mark, Gloria (2002). Conventions and Commitments in Distributed CSCW Groups. Computer Supported Cooperative Work (CSCW), vol. 11, no. 3, November 2002, pp. 349–387.
Mockus, Audris; Roy T. Fielding; and James Herbsleb (2000). A Case Study of Open Source Software Development: The Apache Server. ICSE ’00. Proceedings of the 22nd International Conference on Software Engineering, Limerick, Ireland, 4–11 June 2000. New York: ACM, pp. 263–272.
Morris, Meredith Ringel; Andreas Paepcke; Terry Winograd; and Jeannie Stamberger (2006a). TeamTag: Exploring Centralized Versus Replicated Controls for Co-located Tabletop Groupware. In: R. Grinter, T. Rodden, P. Aoki, E. Cutrell, R. Jeffries, and G. Olson (eds.): CHI ’06. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Montreal, Quebec, Canada, 22–27 April 2006. New York: ACM, pp. 1273–1282.
Morris, Meredith Ringel; Anthony Cassanego; Andreas Paepcke; Terry Winograd; Anne Marie Piper; and Anqi Huang (2006b). Mediating Group Dynamics through Tabletop Interface Design. IEEE Computer Graphics and Applications, vol. 26, no. 5, September 2006, pp. 65–73.
Neuwirth, Christine M.; David S. Kaufer; Ravinder Chandhok; and James H. Morris (1994). Computer Support for Distributed Collaborative Writing: Defining Parameters of Interaction. CSCW ’94. Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work, Chapel Hill, North Carolina, 22–26 October 1994. New York: ACM, pp. 145–152.
Neuwirth, Christine M.; Ravinder Chandhok; David S. Kaufer; Paul Erion; James Morris; and Dale Miller (1992). Flexible Diff-ing in a Collaborative Writing System. CSCW ’92. Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work, Toronto, Ontario, Canada, 1–4 November 1992. New York: ACM, pp. 147–154.
Olson, Judith S.; Dakuo Wang; Gary M. Olson; and Jingwen Zhang (2017). How People Write Together Now: Beginning the Investigation with Advanced Undergraduates in a Project Course. ACM Transactions on Computer-Human Interaction (TOCHI), vol. 24, no. 1, March 2017, pp. 4:1–4:40.
Pinelle, David; Mutasem Barjawi; Miguel Nacenta; and Regan Mandryk (2009). An Evaluation of Coordination Techniques for Protecting Objects and Territories in Tabletop Groupware. CHI ’09. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Boston, Massachusetts, 4–9 April 2009. New York: ACM, pp. 2129–2138.
Posner, I. R.; and R. M. Baecker (1992). How People Write Together. HICSS ’92. Proceedings of the Twenty-Fifth Hawaii International Conference on System Sciences, Kauai, Hawaii, 7–10 January 1992. IEEE, pp. 127–138.
Robinson, Mike (1991). Double-Level Languages and Co-operative Working. AI & SOCIETY, vol. 5, no. 1, January 1991, pp. 34–60.
Schmidt, Kjeld; and Carla Simone (1996). Coordination Mechanisms: Towards a Conceptual Foundation of CSCW Systems Design. Computer Supported Cooperative Work (CSCW), vol. 5, no. 2-3, December 1996, pp. 155–200.
Schmidt, Kjeld; and Liam Bannon (1992). Taking CSCW Seriously: Supporting Articulation Work. Computer Supported Cooperative Work (CSCW), vol. 1, no. 1, March 1992, pp. 7–40.
Scott, Stacey D.; M. Sheelagh; T. Carpendale; and Kori M. Inkpen (2004). Territoriality in Collaborative Tabletop Workspaces. CSCW ’04. Proceedings of the 2004 ACM Conference on Computer Wupported Cooperative Work, Chicago, Illinois, 6–10 November 2004. New York: ACM, pp. 294–303.
Shoemaker, Garth B. D.; and Kori M. Inkpen (2001). Single Display Privacyware: Augmenting Public Displays with Private Information. CHI ’01. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Seattle, Washington, 31 March – 5 April 2001. New York: ACM, pp. 522–529.
Smith, Ross T.; and Wayne Piekarski (2008). Public and Private Workspaces on Tabletop Displays. AUIC ’08. Proceedings of the Ninth Conference on Australasian User Interface — Volume 76, Wollongong, Australia, 1 January 2008. Darlinghurst, Australia: Australian Computer Society, Inc., pp. 51–54.
Star, Susan Leigh (2010). This is Not a Boundary Object: Reflections on the Origin of a Concept. Science, Technology, & Human Values, vol. 35, no. 5, August 2010, pp. 601–617.
Sun, Yunting; Diane Lambert; Makoto Uchida; and Nicolas Remy (2014). Collaboration in the Cloud at Google. WebSci ’14. Proceedings of the 2014 ACM Conference on Web Science, Bloomington, Indiana, 23–26 June 2014. New York: ACM, pp. 239–240.
Taylor, Ralph B. (1988). Human Territorial Functioning: An Empirical, Evolutionary Perspective on Individual and Small Group Territorial Cognitions, Behaviors, and Consequences, Environment and Behavior Series. The Edinburgh Building, Cambridge, UK: Cambridge University Press.
Thom-Santelli, Jennifer; Dan R. Cosley; and Geri Gay (2009). What’s Mine is Mine: Territoriality in Collaborative Authoring. CHI ’09. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Boston, Massachusetts, 4–9 April 2009. New York: ACM, pp. 1481–1484.
Tuddenham, Philip; and Peter Robinson (2009). Territorial Coordination and Workspace Awareness in Remote Tabletop Collaboration. CHI ’09. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Boston, Massachusetts, 4–9 April 2009. New York: ACM, pp. 2139–2148.
Wallace, James R.; Nancy Iskander; and Edward Lank (2016). Creating Your Bubble: Personal Space On and Around Large Public Displays. CHI ’16. Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, San Jose, California, 7–12 May 2016. New York: ACM, pp. 2087–2092.
Wang, Dakuo; Haodan Tan; and Tun Lu (2017). Why Users Do Not Want to Write Together When They Are Writing Together: Users’ Rationales for Today’s Collaborative Writing Practices. Proceedings of the ACM on Human-Computer Interaction, vol. 1, Issue: CSCW, December 2017, pp. 107:1–107:18.
Wang, Dakuo; Judith S. Olson; Jingwen Zhang; Trung Nguyen; and Gary M. Olson (2015a). DocuViz: Visualizing Collaborative Writing. CHI ’15. Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, Seoul, Republic of Korea, 18–23 April 2015. New York: ACM, pp. 1865–1874.
Wang, Dakuo; Judith S. Olson; Jingwen Zhang; Trung Nguyen; and Gary M. Olson (2015b). How Students Collaboratively Write using Google Docs. iConference. iConference 2015 Proceedings, Newport Beach, California, 24–27 March 2015. Champaign, Illinois: IDEALS, pp. 1–5, unpaginated.
Yim, Soobin; Dakuo Wang; Judith Olson; Viet Vu; and Mark Warschauer (2017). Synchronous Collaborative Writing in the Classroom: Undergraduates’ Collaboration Practices and Their Impact on Writing Style, Quality, and Quantity. CSCW ’17. Proceedings of the 2017 ACM Conference on Computer-Supported Cooperative Work and Social Computing, Portland, Oregon, 25 February – 1 March 2017. New York: ACM, pp. 468–479.
Territorial Functioning in Collaborative Writing
Fragmented Exchanges and Common Outcomes
- Springer Netherlands
Neuer Inhalt/© ITandMEDIA