The Challenges Found in the Access to Digital Information by People with Visual Impairment

This study presents a study project which objective is to identify the challenges of access to information faced by people with visual impairment when interacting with digital information environments. The research circumstances are presented from the visual impairment perspective, studies of users oriented to the visually impaired, Assistive Technology for people with visual impairment and digital accessibility. Considering the scope and the objective of the research, a descriptive study is being developed using the mixed method as methodological approach, which will have the qualitative method as the main guide of the project, and a secondary database, in which the quantitative method will be incorporated within the qualitative method in order to play a supporting role in the procedures. As a research method, the survey will be adopted using the interview technique, using the semistructured script as an instrument to collect data about the target audience and their preferences, thoughts and behaviors. Pre-tests were performed to improve the instrument for collecting data and adding value to the intended objectives. After a preliminary analysis it was verified that the introduction of digital resources brought benefits to the life of the visually impaired people. However, difficulties were also identified. It is hoped that this research highlights the importance of knowing the particularities and needs of visually impaired users so that the development of interfaces and digital resources become increasingly accessible and inclusive.