Weitere Kapitel dieses Buchs durch Wischen aufrufen
Framing the socio-cultural and economical revolution brought about by cognitive technologies, the chapter aims to discuss the redefinition of workers’ identity and the meaning they attach to work. Yet, authoritative studies in the field show that work experience represents a symbolic space for the development of personal and social identity. The emergence of new technology-based working modalities has concretely redesigned the role played by people at work. Moreoever, this change is also framed within the discussion about an unavoidable clash between different generations of workers (namely baby boomers, gen x and millenials) who are animated by different values, different expectations and technological skills. Therefore, the chapter discusses challenges and potentialities associated with this revolution, highlighting how the questions posed by technologies will also impose a redefinition of HRM practices.
Bitte loggen Sie sich ein, um Zugang zu diesem Inhalt zu erhalten
Sie möchten Zugang zu diesem Inhalt erhalten? Dann informieren Sie sich jetzt über unsere Produkte:
Arthur, M., & Rousseau, D. (1996). The boundaryless career. New York: Oxford University Press.
Barnard, R., Cosgrove, D., & Welsh, J. (1998). Chips & pop: Decoding the nexus generation. Toronto: Malcolm Lester Books.
Baruch, Y. (2004). Transforming careers: From linear to multidirectional career paths: Organizational and individual perspectives. Career Development International,9(1), 58–73. CrossRef
Baruch, Y., & Bozionelos, N. (2011). Career issues. In S. Zedeck (Ed.), Handbook of industrial and organizational psychology (Vol. 2, pp. 67–113). Washington, DC: American Psychological Association.
Becton, J., Walker, H., & Jones-Farmer, A. (2014). Generational differences in workplace behavior. Journal of Applied Social Psychology,44(3), 175–189. CrossRef
Briscoe, J., & Finkelstein, L. (2009). The “new career” and organizational commitment: Do boundaryless and protean attitudes make a difference? Career Development International,14(3), 242–260. CrossRef
Brooke, L., & Taylor, P. (2005). Older workers and employment: Managing age relations. Aging & Society,25(3), 415–429. CrossRef
Burke, R., & Ng, E. (2006). The changing nature of work and organizations: Implications for human resource management. Human Resource Management Review,16, 86–94. CrossRef
Capelli, P. (1999). Career jobs are dead. California Management Review,42(1), 146–167. CrossRef
Cennamo, L., & Gardner, D. (2008). Generational differences in work values, outcomes and person-organisation values fit. Journal of Managerial Psychology,23(8), 891–906. CrossRef
Chadhuri, S., & Ghosh, R. (2012). Reverse mentoring: A social exchange tool for keeping the boomers engaged and millennials committed. Human Resource Development Review,11(1), 55–76. CrossRef
Chalofsky, N., & Cavallaro, L. (2013). A good living versus a good life meaning. Purpose, and HRD, Advances in Developing Human Resources,15(4), 331–340. CrossRef
Chiu, W., Chan, A., Snape, E., & Rendman, T. (2001). Age stereotypes and discriminatory attitudes towards older workers: An East-West comparison. Human Relations,54(5), 629–661. CrossRef
Chudzikowki, K. (2012). Career transitions and career success in the ‘new’ career era. Journal of Vocational Behavior,81(2), 298–306. CrossRef
Cogin, J. (2012). Are generational differences in work values fact or fiction? Multi-country evidence and implications, The International Journal of Human Resource Management,23(11), 2268–2294. CrossRef
De Hauw, S., & De Vos, A. (2010). Millennials’ Career perspective and psychological contract expectations: Does the recession lead to lowered expectations? Journal of Business and Psychology,25(2), 293–302. CrossRef
Deal, J., Altman, D., & Rogelberg, S. (2010). Millennials at work: What we know and what we need to do (if anything). Journal of Business and Psychology,25(2), 191–199. CrossRef
Downing, K. (2006). Next generation: What leaders need to know about the millennials. Leadership in Action,26(3), 3–6. CrossRef
England, G., & Whitely, W. (1990). Cross-national meanings of working. In A. P. Brief & W. R. Nord (Eds.), Meanings of occupational work (pp. 65–106). Lexington, MA: Lexington Books.
Feldman, D., & Ng, T. (2007). Careers: Mobility. Embeddedness, and Success, Journal of Management,33, 350–377.
Gardner, H., & Davis, K. (2013). The app generation: How today’s youth navigate identity, intimacy, and imagination in a digital world. New Haven, CT: Yale University Press.
Gilbert, J. (2011, September–October). The millennials: A new generation of employees, a new set of engagement policies. Ivey Business Journal: Improving the Practice of Management, 1–3. Retrieved from http://www.iveybusinessjournal.com/topics/the-workplace/the-millennials-a-new-generation-of-employees-a-new-set-of-engagement-policies.
Goldgehn, L. (2004). Generation who, what, Y? What you need to know about generation Y. International Journal of Educational Advancement,5(1), 24–34. CrossRef
Guszcza, J., Lewis, H., & Evans-Greenwood, P. (2017). Cognitive collaboration why humans and computers think better together, Deloitte University Press. Available at https://dupress.deloitte.com/dup-us-en/deloitte-review/issue-20/augmented-intelligence-human-computer-collaboration.html.
Harris-Boundy, J., & Flatt, S. J. (2010). Cooperative performance of Millennials in teams. Review of Business Research, 10, 30–46.
Hauw, S., & Vos, A. (2010). Millennials’ career perspective and psychological contract expectations: Does the recession lead to lowered expectations? Journal of Business and Psychology,25(2), 293–302. CrossRef
Heilman, M. (2012). Gender stereotypes and workplace bias. Research in Organizational Behavior,32, 113–135. CrossRef
Hershatter, A., & Epstein, M. (2010). Millennials and the world of work: An organization and management perspective. Journal of Business and Psychology,25(2), 211–223. CrossRef
Hill, L. A. (2008). Where will we find tomorrow’s leaders? Harvard Business Review, 23, 123–129.
Hillman, D. (2014). Understanding multigenerational work-value conflict resolution. Journal of Workplace Behavioral Health,29(3), 240–257. CrossRef
Howe, N., & Strauss, W. (2000). Millennials rising: The next great generation. New York: Vintage Books.
Howe, N., & Stauss, W., (2007, July–August). The next 20 years. How customer and workforce attitudes will evolve. Harvard Business Review, pp. 41–52.
Inkson, K., Gunz, H., Ganesh, S., & Roper, J. (2012). Boundaryless careers: Bringing back boundaries. Organization Studies,33(3), 323–340. CrossRef
Jennings, A., (2000, February). Hiring generation X. Journal of Accountancy, pp. 55–59.
Jurkiewicz, C., & Brown, R. (1998). Generational comparisons of public employee motivation. Review of Public Personnel Administration,18(4), 18–37. CrossRef
King, Z., Burke, S., & Pemberton, J. (2005). The ‘bounded’ career: An empirical study of human capital, career mobility and employment outcomes in a mediated labour market. Human Relations,58(8), 981–1007. CrossRef
Konrad, A. (2006). Leveraging workplace diversity in organizations. Organization Management Journal,3(3), 164–169. CrossRef
Kowske, B., Rasch, R., & Wiley, J. (2010). Millennials’ (lack of) attitude problem: An empirical examination of generational effects on work attitudes. Journal of Business and Psychology,25(2), 265–279. CrossRef
Kupperschmidt, B. (2000). Multigeneration employees: Strategies for effective management. The Healthcare Manager,19(1), 65–76. CrossRef
Lancaster, L., & Stillman, D. (2003). When generations collide: How to solve the generational puzzle at work. HarperCollins: New York.
Levenson, A. (2010). Millennials and the world of work: An economist’s perspective. Journal of Business and Psychology,25(2), 257–264. CrossRef
Loughlin, C., & Barling, J. (2001). Young workers’ work values, attitudes, and behaviours. Journal of Occupational and Organizational Psychology,74(4), 543–558. CrossRef
Lyons, S., Schweitzer, L., Ng, E., & Kuron, L. (2012). Comparing apples to apples: A qualitative investigation of career mobility patterns across four generations. Career Development International,17(4), 333–357. CrossRef
Lyons, S., Schweitzer, L., & Ng, E. (2015). How have careers changed? An investigation of changing career patterns across four generations. Journal of Managerial Psychology,30(1), 8–21. CrossRef
Macky, K., Gardner, D., & Forsyth, S. (2008). Generational differences at work: Introduction and overview. Journal of Managerial Psychology,23(8), 857–861. CrossRef
Manuti, A., Impedovo, M. A., & de Palma, P. D. (2017). Managing social and human capital in organizations Communities of practices as strategic tools for individual and organizational development. Journal of Workplace Learning, 29(3), 217–234.
Martin, C. A. (2005). From high maintenance to high productivity: What managers need to know about Generation Y. Industrial and Commercial Training,37, 39–44. CrossRef
Meaning of Working Research Team. (1987). The meaning of working. London: Academic Press.
Morris, M., & Venkatesh, V. (2000). Age differences in technology adoption decisions: Implications for a changing work force. Personnel Psychology,53(2), 375–403. CrossRef
Moses, B. (1997). Career intelligence: Mastering the new work and personal realities. Toronto: Stoddard.
Murray, A. (2011). Mind the gap: Technology, millennial leadership and the cross-generational workforce. The Australian Library Journal,60(1), 54–65. CrossRef
Myers, K., & Sadaghiani, K. (2010). Millennials in the workplace: A communication perspective on millennials’ organizational relationships and performance. Journal of Business and Psychology,25(2), 225–238. CrossRef
Ng, T., & Feldman, D. (2012). Evaluating six common stereotypes about older workers with meta-analytical data. Personnel Psychology,65(4), 821–858. CrossRef
Ng, E., Schweitzer, L., & Lyons, S. (2010). New generation great expectations: A field study of the millennial generation. Journal of Business and Psychology,25(2), 281–292. CrossRef
Oblinger, D. (2003). Boomers, Gen-Xers, Millenials. Understanding the new students. Educase, 37–47.
Orliwoski, W. (2007). Sociomaterial practices: Exploring technology at work. Organization Studies,28(9), 1435–1448. CrossRef
Parry, E., & Urwin, P. (2011). Generational differences in work values: A review of theory and evidence. International Journal of Management Review,13, 79–96. CrossRef
Rawlins, C., Indvik, J., & Johnson, P. (2008). Understanding the new generation: What the millennial cohort absolutely, positively must have at work. Journal of Organizational Culture, Communications and Conflict,12(2), 1–8.
Ruiz-Quintanilla, S., & Claes, R., (2001). Mow research programs. In J. Katz & A. Corbett (Eds.) Databases for the study of entrepreneurship. Advances in Entrepreneurship, Firm Emergence and Growth (Vol. 4, pp. 335–339). London: Emerald Group Publishing Limited.
Schalk, R., van Veldhoven, M., de Lange, A., De Witte, H., Kraus, K., Stamov-Roßnagel, K., et al. (2010). Moving European research on work and ageing forward: Overview and agenda. European Journal of Work and Organizational Psychology,19(1), 76–101. CrossRef
Schullery, N. (2013). Workplace engagement and generational differences in values. Business Communication Quarterly,76(2), 252–265. CrossRef
Shuck, B., & Herd, A. (2012). Employee engagement and leadership exploring the convergence of two frameworks and implications for leadership development in HRD. Human Resource Development Review,11(2), 156–181. CrossRef
Shuck, B., & Wollard, K. (2010). Employee Engagement and HRD: A seminal review of the foundations. Human Resource Development Review,9(1), 89–110. CrossRef
Schwartz, J., Collins, L., Stockton, H., Wagner, D., & Walsh, B. (2017). The future of work: The augmented workforce 2017 Global Human Capital Trends, Deloitte University Press. Available at https://dupress.deloitte.com/dup-us-en/focus/human-capital-trends/2017/future-workforce-changing-nature-of-work.html.
Silla, I., Gracia, F., & Peiro, J. (2005). Job insecurity and health-related outcomes among different types of temporary workers. Economic and Industrial Democracy,26(1), 89–117. CrossRef
Smola, K., & Sutton, C. (2002). Generational differences: Revisiting generational work values for the new millennium. Journal of Organizational Behavior,23(4), 363–382. CrossRef
Sullivan, S. E. (1999). The changing nature of careers: A review and research agenda. Journal of Management,25, 457–484. CrossRef
Sullivan, S., & Arthur, M. (2006). The evolution of the boundaryless career concept: Examining physical and psychological mobility. Journal of Vocational Behavior,69(1), 19–29. CrossRef
Sullivan, S. E., & Baruch, Y. (2009). Advances in career theory and research: A critical review and agenda for future exploration. Journal of Management,35, 1542–1571. CrossRef
Sverke, M., & Hellgren, J. (2002). The nature of job insecurity: Understanding employment uncertainty on the brink of a new millennium. Applied Psychology: An International Review,51(1), 23–24. CrossRef
Trzesniewski, K., Donnellan, M., & Robins, R. (2008). Is “Generation Me” really more narcissistic than previous generations? Journal of Personality,76(4), 903–918. CrossRef
Twenge, J. (2010). A review of the empirical evidence on generational differences in work attitudes. Journal of Business Psychology,25, 201–210. CrossRef
Twenge, J., Campbell, S., Hoffman, B., & Lance, C. (2010). Generational differences in work values: Leisure and extrinsic values. Increasing, Social and Intrinsic Values Decreasing, Journal of Management,36(5), 1117–1142.
Van Dalen, H., Henkens, K., & Schippers, J. (2009). Dealing with older workers in Europe: A comparative survey of employers’ attitudes and actions. Journal of European Social Policy,19, 47–60. CrossRef
Yu, H., & Miller, P. (2005). Leadership style: The X generation and babyboomers compared in different cultural contexts. Leadership and Organization Development Journal,26(1), 35–50. CrossRef
Zemke, R., Raines, C., & Filipczak, B. (2000). Generations at work: Managing the clash of Veterans, Boomers, Xers, and Nexters in your workplace. New York: AMACOM.
- The Cognitive Technology Revolution: A New Identity for Workers
Pasquale Davide de Palma
- Chapter 2
Neuer Inhalt/© Stellmach, Neuer Inhalt/© BBL, Neuer Inhalt/© Maturus, Pluta Logo/© Pluta, Neuer Inhalt/© hww, So bewältigen Sie Stress im Fernstudium/© granata68 | stock.adobe.com | AdobeStock, „Immer mehr Mittelständler entdecken Crowdlending“/© Kapilendo