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This chapter illustrates that the software services industry in India is the largest in the developing world and that the leading Indian software firms have been successfully competing against established Western software service firms in the most lucrative segments of the services market for over a decade. The chapter examines the mechanisms and processes through which the Indian software services industry in general, and its major indigenous firms in particular, have developed. It finds that while substantive and contrasting forms of state intervention have played an important part in facilitating the industry’s rapid development, changes in market conditions and indirect yet fortuitous outcomes from industrial policy in other sectors also have proved crucial.
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- The Development of the Indian Software Services Industry
- Palgrave Macmillan UK
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