The Nature and Role of Organizational Control

All organizations (businesses, universities, governments, hospitals) are concerned with channeling human efforts toward attainment of organizational objectives. Regardless of their formal purposes, organizations are composed of people with their own personal interests. Even if these individuals and groups wish to help attain organizational goals, the organization of which they are a part must coordinate their efforts and direct them toward specific goals. Thus organizations must influence or control the behavior of people, if they are to fulfill their plans and achieve their goals.