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Über dieses Buch

This open access book provides a comprehensive look at the pluses and minuses of leadership in times of an unparalleled crisis, such as the COVID-19 global pandemic. It examines the COVID-19 crisis in terms of psychodynamics, crisis management, and especially from the standpoint of complex, messy systems. It analyses how leaders need to think and act differently to cope better with—and potentially prevent—future crises.

Inhaltsverzeichnis

Frontmatter

Open Access

Chapter 1. Wrestling with the Inner Demons of Contemporary Life: A Brief Overview of Psychoanalytic Thought

Abstract
We begin our examination of Enlightened Leadership by exploring a number of Psychoanalytically based theories, in particular with regard to what they have to teach us about the human condition. Thus, we briefly examine some of the key concepts and ideas of Melanie Klein, Sigmund Freud, Donald Winnicott, Eric Berne, and John Bowlby. One of the major benefits is that they illuminate important aspects of the Coronavirus that are difficult to ascertain otherwise. For one, each provides a different take on the enormous stress we are experiencing as a result of the Virus. They also reinforce the absolute necessity of following the dictates of reputable scientific experts and science itself if we are to stand any hope at all in dealing with the Virus.
Ian I. Mitroff, Ralph H. Kilmann

Open Access

Chapter 2. Crises: A Major Systems Problem

Abstract
In the last chapter, we showed that Defense Mechanisms operate on at least two levels, the personal and the organizational. They also apply equally to institutions and thus to societies as a whole. Indeed, they relate to every aspect of our Being.
Ian I. Mitroff, Ralph H. Kilmann

Open Access

Chapter 3. Wicked Messes: The Ultimate Challenge to Reality

Abstract
The first two chapters have presented major challenges to what we commonly take as Reality and what we need to know and do if we are to stand any hope whatsoever in managing it. This chapter shows that it’s even more complex than we have dared imagine in our wildest dreams.
Ian I. Mitroff, Ralph H. Kilmann

Open Access

Chapter 4. Inquiry Systems: How Do We Know What We Need to Know?

Abstract
No less problematic than the various elements we’ve been discussing are the kinds of knowledge that are needed to navigate a complex world of Wicked Messes. As we shall see, it’s not just a matter of Epistemology, i.e., formal theories of knowledge, but how they are affected by and interact with different Psychological states of mind, especially the Parent, Adult, Child, and Secure versus Insecure Adults.
Ian I. Mitroff, Ralph H. Kilmann

Open Access

Chapter 5. Inquiry Systems as Coping Mechanisms

Abstract
First and foremost, Inquiry Systems or ISs are major models for the production and authentication of credible knowledge in which, along with Ethics, we put our basic trust to guide our lives. However, at the same time, ISs also serve as fundamental coping mechanisms to alleviate the intense anxiety that accompanies the immense uncertainty associated with less than perfect knowledge, especially in today’s problematic and highly uncertain world.
Ian I. Mitroff, Ralph H. Kilmann

Open Access

Chapter 6. The Coronavirus: A Jungian Analysis

Abstract
Since we’ve talked repeatedly about the importance of Systems Thinking, we want to examine the Coronavirus from a different form. It brings out different aspects of the Virus that along with the Psychodynamic theories we examined in Chap. 1 are difficult to ascertain without it.
Ian I. Mitroff, Ralph H. Kilmann

Open Access

Chapter 7. Assumptional Analysis: The Key Role of Assumptions

Abstract
We cannot emphasize enough the importance of assumptions. For this reason, we want to describe a general method known as Assumptional Analysis for uncovering and analyzing key assumptions. It’s best described in terms of an important case with which Mitroff was involved.
Ian I. Mitroff, Ralph H. Kilmann

Open Access

Chapter 8. Heuristics and Meta-heuristics for Coping with Messes

Abstract
Given the importance of Wicked Messes, we need to say more about ways of dealing with them. In a series of publications, we and our colleagues have developed a number of Heuristics for Coping with Messes. If the underlying conditions are met, there is every reason to believe that they will accomplish their intended job. Nonetheless, they are only Heuristics, i.e., approximate rules of thumb. As such, they do not guarantee that we’ll be able to cope successfully with a Mess. Worst of all, they can even backfire such that instead of making Messes more manageable, they can make them worse, thus producing the exact opposite of what’s intended. Still, they’re all that we have. Nonetheless, by not looking at their potential downsides, the inescapable conclusion is that some of the most important aspects of Messes have not been given the serious consideration they demand.
Ian I. Mitroff, Ralph H. Kilmann

Open Access

Chapter 9. Changing the Culture of Policing: A Moral Imperative!

Abstract
We want to turn to another major crisis that demands our serious attention. Not only is it important in its own right, but it reveals other important factors that bear on the nature of complex messy Systems.
Ian I. Mitroff, Ralph H. Kilmann

Open Access

Chapter 10. The Choice Is Between Mental Health and Mental Illness

Abstract
Even though the 2020 election has been decided, the issues underlying it will be around for a long time. For this reason, we return once again to the topic of Leadership and examine it from the standpoint of a different perspective on Mental Health.
Ian I. Mitroff, Ralph H. Kilmann

Open Access

Chapter 11. Enlightened Leadership: Coping with Chaos in Increasingly Turbulent Times

Abstract
We want to summarize and thereby tie together all of the previous discussions on Mental Health, Attachment Theory, Inquiring Systems, Culture, the Jungian Framework, Conflict Management, Surfacing Assumptions, and Defense Mechanisms. Used appropriately, they are indispensable in helping people deal with Reality.
Ian I. Mitroff, Ralph H. Kilmann

Backmatter

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