nach oben

Management International Review

Erschienen in:

01.02.2011 | Research Article

Time to Success in Offshoring Business Processes

A Multi Level Analysis

verfasst von: Prof. Thomas Hutzschenreuter, Prof. Arie Y. Lewin, Stephan Dresel

Erschienen in: Management International Review | Ausgabe 1/2011

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

This paper contributes to the emerging debate about offshoring of support functions in international business research. We analyze the success of offshoring activities and focus on the time a firm takes to achieve its expected cost savings and its targeted service level.
We hypothesize that firm-specific offshoring experience, publicly available knowledge on offshoring, path dependencies, cultural distances, and the chosen governance mode influence the success of offshoring activities.
An analysis of detailed data about 525 offshoring implementations of US and German firms confirms the anticipated relationships and provides further crucial insights.

Vorheriger Artikel The Impact of Regional Integration on Insider and Outsider FDI

Nächster Artikel Subsidiary Interdependencies and International Human Resource Management Practices in German MNCs

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Management International Review

MANAGEMENT INTERNATIONAL REVIEW is a double-blind refereed journal that aims at the advancement and dissemination of research in the fields of International Management.

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Agarwal, S. (1994). Socio-cultural distance and the choice of joint ventures: A contingency perspective. Journal of International Marketing, 2(2), 63–80.

Andersson, U., Forsgren, M., & Pedersen, T. (2001). Subsidiary performance in multinational corporations: The importance of technology embeddedness. International Business Review, 10(1), 3–23.CrossRef

Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 14(3), 396–402.CrossRef

Audretsch, D. B., & Feldman, M. P. (1996). R&D spillovers and the geography of innovation and production. American Economic Review, 86(3), 630–640.

Audretsch, D. B., & Stephan, P. E. (1999). Knowledge spillovers in biotechnology: Sources and incentives. Journal of Evolutionary Economics, 9(1), 97–107.CrossRef

Barkema, H. G., Shenkar, O., Vermeulen, F., & Bell, J. H. J. (1997). Working abroad, working with others: How firms learn to operate international joint ventures. Academy of Management Journal, 40(2), 426–442.CrossRef

Barkema, H. G., & Vermeulen, F. (1998). International expansion through start-up or acquisition: A learning perspective. Academy of Management Journal, 41(1), 7–26.CrossRef

Benito, G. R. G., & Welch, L. S. (1994). Foreign market servicing: Beyond choice of entry mode. Journal of International Marketing, 2(2), 7–27.

Blind, K. (2006). Explanatory factors for participation in formal standardisation processes: Empirical evidence at firm level. Economics of Innovation & New Technology, 15(2), 157–170.CrossRef

Boateng, A., & Glaister, K. W. (2002). Performance of international joint ventures: Evidence for West Africa. International Business Review, 11(5), 523–541.CrossRef

Capello, R., & Faggian, A. (2005). Collective learning and relational capital in local innovation processes. Regional Studies, 39(1), 75–87.CrossRef

Chalos, P., & Sung, J. (1998). Outsourcing decisions and managerial incentives. Decision Sciences, 29(4), 901–919.CrossRef

Chan, P. S. (1995). International joint ventures vs. wholly owned subsidiaries. Multinational Business Review, 3(1), 37–44.

Chang, S.-J., & Rosenzweig, P. M. (2001). The choice of entry mode in sequential foreign direct investment. Strategic Management Journal, 22(8), 747–776.CrossRef

Chen, H., & Hu, M. Y. (2002). An analysis of determinants of entry mode and its impact on performance. International Business Review, 11(2), 193–210.CrossRef

Child, J. (1972). Organizational structure, environment and performance: The role of strategic choice. Sociology, 6(1), 1–22.CrossRef

Crampton, S. M., & Wagner Iii, J. A. (1994). Percept-percept inflation in microorganizational research: An investigation of prevalence and effect. Journal of Applied Psychology, 79(1), 67–76.CrossRef

Demirbag, M., & Mirza, H. (2000). Factors affecting international joint venture success: An empirical analysis of foreign-local partner relationships and performance in joint ventures in Turkey. International Business Review, 9(1), 1–35.CrossRef

Dess, G. G., Rasheed, A. M. A., McLaughlin, K. J., & Priem, R. L. (1995). The new corporate architecture. Academy of Management Executive, 9(3), 7–20.

DiMaggio, P. J., & Powell, W. W. (1983). The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147–160.CrossRef

Doty, D. H., & Glick, W. H. (1998). Common methods bias: Does common methods variance really bias results? Organizational Research Methods, 1(4), 374–406.CrossRef

Doz, Y. L., & Hamel, G. (1998) Alliance advantage: The art of creating value through partnering. Boston: Harvard Business School Press.

Drogendijk, R., & Slangen, A. (2009). Hofstede, Schwartz, or managerial perceptions? The effects of different cultural distance measures on establishment mode choices by multinational enterprises. International Business Review, 15(4), 361–380.CrossRef

Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21(10–11), 1105–1121.CrossRef

Ernst, D. (2002). Global production networks and the changing geography of innovation systems. Implications for developing countries. Economics of Innovation & New Technology, 11(6), 497–523.CrossRef

Farrell, D. (2003). Offshoring: Is it a win-win game? (pp. 1–15). San Francisco: McKinsey Global Institute.

Farrell, D. (2005). Offshoring: Value creation through economic change. Journal of Management Studies, 42(3), 675–683.CrossRef

Farrell, D., Kaka, N., & Sturze, S. (2005). Ensuring India’s offshoring future. McKinsey Quarterly, (Special Edition), 74–83.

Fisher, T. F., & Ranasinghe, M. (2001). Culture and foreign companies’ Choice of entry mode: The case of the singapore building and construction industry. Construction Management & Economics, 19(4), 343–353.

Franko, L. G. (1976). The European multinationals: A renewed challenge to American and British big business. Stanford: Greylock.

Gatignon, H., & Anderson, E. (1988). The multinational corporation’s degree of control over foreign subsidiaries: An empirical test of a transaction cost explanation. Journal of Law, Economics & Organization, 4(2), 305–336.

Gomez-Mejia, L. R., & Palich, L. E. (1997). Cultural diversity and the performance of multinational firms. Journal of International Business Studies, 28(2), 309–335.CrossRef

Graham, J. W., Hofer, S. M., & MacKinnon, D. P. (1996). Maximizing the usefulness of data obtained with planned missing value patterns: An application of maximum likelihood procedures. Multivariate Behavioral Research, 31(2), 197–218.CrossRef

Haiyang, C., & Hu, M. Y. (2002). An analysis of determinants of entry mode and its impact on performance. International Business Review, 11(2), 193–210.CrossRef

Harrison, D. A., McLaughlin, M. E., & Coalter, T. M. (1996). Context, cognition, and common method variance: Psychometric and verbal protocol evidence. Organizational Behavior & Human Decision Processes, 68(3), 246–261.CrossRef

Haunschild, P. R., & Miner, A. S. (1997). Modes of interorganizational imitation: The effects of outcome salience and uncertainty. Administrative Science Quarterly, 42(3), 472–500.CrossRef

Heikkilä, J., & Cordon, C. (2002). Outsourcing: A core or non-core strategic management decision? Strategic Change, 11(4), 183–193.CrossRef

Hennart, J.-F. (1988). A transaction costs theory of equity joint ventures. Strategic Management Journal, 9(4), 361–374.CrossRef

Hofstede, G. H. (1994). Management scientists are human. Management Science, 40(1), 4–13.CrossRef

Hofstede, G. H. (1980). Culture’s consequences, international differences in work-related values. Beverly Hills: Sage.

Hofstede, G. H. (2001). Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations. Thousand Oaks: Sage.

Huber, G. P. (1991). Organizational learning: The contributing processes and the literatures. Organization Science, 2(1), 88–115.CrossRef

Hutzschenreuter, T., Pedersen, T., & Volberda, H. W. (2007). The role of path dependency and managerial intentionality: A perspective on international business research. Journal of International Business Studies, 38(7), 1055–1068.CrossRef

Jiatao, L., Guisinger, S. (1991). Comparative business failures of foreign-controlled firms in the United States. Journal of International Business Studies, 22(2), 209–224.CrossRef

Jiatao, L. (1995). Foreign entry and survival: Effects of strategic choices on performance in international markets. Strategic Management Journal, 16(5), 333–351.CrossRef

Johanson, J., & Vahlne, J.-E. (1977). The internationalization process of the firm: A model of knowledge development and increasing foreign market commitments. Journal of International Business Studies, 8(1), 23–32.CrossRef

Kaka, N. (2003). A choice of models. McKinsey Quarterly, 4(Special Edition), 46–47.

Khan, H., & Islam, M. S. (2006). Outsourcing, migration, and brain drain in the global economy: Issues and evidence. U21Global Working Papers Series, 4, 1–18.

Kogut, B., & Singh, H. (1988). The effect of national culture on the choice of entry mode. Journal of International Business Studies, 19(3), 411–432.CrossRef

Koyama, T., & Golub, S. (2006). OECD’s FDI regulatory restrictiveness index: Revision and extension to more economies, organisation for economic cooperation and development (pp. 1–17). Paris.

Leiblein, M. J., Reuer, J. J., & Dalsace, F. (2002). Do make or buy decisions matter? The influence of organizational governance on technological performance. Strategic Management Journal, 23(9), 817.CrossRef

Leiblein, M. J., & Miller, D. J. (2003). An empirical examination of transaction- and firm-level influences on the vertical boundaries of the firm. Strategic Management Journal, 24(9), 839.CrossRef

Levitt, B., & March, J. G. (1988). Organizational learning. Annual Review of Sociology, 14(1), 319–338.CrossRef

Levy, D. L. (1995). International sourcing and supply chain stability. Journal of International Business Studies, 26(2), 343–360.CrossRef

Levy, D. L. (2005). Offshoring in the new global political economy. Journal of Management Studies, 42(3), 685–693.CrossRef

Lewin, A. Y., & Peeters, C. (2006a). The top-line allure of offshoring. Harvard Business Review, 84(3), 22–24.

Lewin, A. Y., & Peeters, C. (2006b). Offshoring work: Business hype or the onset of fundamental transformation? Long Range Planning, 39(3), 221–239.CrossRef

Lewin, A. Y., & Couto, V. (2007). Next generation offshoring: The globalization of innovation (pp. 1–109). Durham: Duke University, The Fuqua School of Business.

Lopez-Duarte, C., & Garcia-Canal, E. (2002). The effect of firm and host country characteristics on the choice of entry mode: Empirical evidence from Spanish Firms. Journal of Management & Governance, 6(2), 153–168.CrossRef

Lu, J. W. (2002). Intra- and inter-organizational imitative behavior: Institutional influences on Japanese firms’ entry mode choice. Journal of International Business Studies, 33(1), 19–37.CrossRef

March, J. G. (1991). Exploration and exploitation in organizational learning. Organization Science, 2(1), 71.CrossRef

Maskell, P., Pedersen, T., Petersen, B., & Dick-Nielsen, J. (2007). Learning paths to offshore outsourcing: From cost reduction to knowledge seeking. Industry & Innovation, 14(3), 239–257.CrossRef

Miles, R. E., & Snow, C. C. (1978). Organizational strategy, structure, and process. New York: McGraw-Hill.

Myloni, B., Harzing, A.-W. K., & Mirza, H. (2004). Host country specific factors and the transfer of human resource management practices in multinational companies. International Journal of Manpower, 25(6), 518–534.CrossRef

Neter, J., Wasserman, W., & Kutner, M. H. (1985). Applied linear statistical models: Regression, analysis of variance, and experimental designs, Homewood. Illinois: R.D. Irwin.

Newbould, G. D., Buckley, P. J., & Thurwell, J. C. (1978). Going international: The experience of smaller companies overseas. London: Associated Business Press.

Newman, K. L., & Nollen, S. D. (1996). Culture and congruence: The fit between management practices and national culture. Journal of International Business Studies, 27(4), 753–779.CrossRef

Nonaka, I. O., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. New York: Oxford University Press.

Pan, Y., & Li, X. (2000). Joint venture formation of very large multinational firms. Journal of International Business Studies, 31(1), 179–189.CrossRef

Pangarkar, N., & Lim, H. (2003). Performance of foreign direct investment from Singapore. International Business Review, 12(5), 601–624.CrossRef

Pennings, J. M., & Barkema, H. (1994). Organizational learning and diversification. Academy of Management Journal, 37(3), 608–640.CrossRef

Prahalad, C. K., & Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 79–91.

Quinn, J. B., & Hilmer, F. G. (1994). Strategic outsourcing. Sloan Management Review, 35(4), 43–55.

Rangan, S. (2000). The problem of search and deliberation in economic action: When social networks really matter. Academy of Management Review, 25(4), 813–828.CrossRef

Rasheed, A. A., & Gilley, K. M. (2005). Outsourcing: National- and firm-level implications. Thunderbird International Business Review, 47(5), 513–528.CrossRef

Razzaque, M. A., & Cheng, C. C. (1998). Outsourcing of logistics functions: A literature survey. International Journal of Physical Distribution & Logistics Management, 28(2), 89–107.CrossRef

Roth, P. L. (1994). Missing data: A conceptual review for applied psychologists. Personnel Psychology, 47(3), 537–560.CrossRef

Schilling, M. A., & Steensma, H. K. (2002). Disentangling the theories of firm boundaries: A path model and empirical test. Organization Science, 13(4), 387–401.CrossRef

Simmonds, P. G. (1990). The combined diversification breadth and mode dimensions and the performance of large diversified firms. Strategic Management Journal, 11(5), 399–410.CrossRef

Slangen, A. H. L., & van Tulder, R. J. M. (2009). Cultural distance, political risk, or governance quality? Towards a more accurate conceptualization and measurement of eternal uncertainty in foreign entry mode research. International Business Review, 18(3), 276–291.CrossRef

Smith, M., & Pretorius, P. (2003). Application of the TOC thinking processes to challenging assumptions of profit and cost centre performance measurement. International Journal of Production Research, 41(4), 819–828.CrossRef

Srinivasan, R., Haunschild, P., & Grewal, R. (2007). Vicarious learning in new product introductions in the early years of a converging market. Management Science, 53(1), 16–28.CrossRef

Stopford, J. M., & Wells, L. T. (1972). Managing the multinational enterprise: Organization of the firm and ownership of the subsidiaries. New York: Basic Books.

Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533.CrossRef

Terpstra, V., & Chow-Ming, Y. (1988). Determinants of foreign investment of U.S. advertising agencies. Journal of International Business Studies, 19(1), 33–46.CrossRef

Tihanyi, L., Griffith, D. A., & Russell, C. J. (2005). The effect of cultural distance on entry mode choice, international diversification, and MNE performance: A meta-analysis. Journal of International Business Studies, 36(3), 270–283.CrossRef

Verburg, R. M., Drenth, P. J. D., Koopman, P. L., Muijen, J. J. V., & Wang, Z.-M. (1999). Managing human resources across cultures: A comparative analysis of practices in industrial enterprises in China and The Netherlands. International Journal of Human Resource Management, 10(3), 391–410.CrossRef

Vermeulen, F., & Barkema, H. (2002). Pace, rhythm, and scope: Process dependence in building a profitable multinational corporation. Strategic Management Journal, 23(7), 637–653.CrossRef

Woodcock, C. P., Beamish, P. W., & Makino, S. (1994). Ownership-based entry mode strategies and international performance. Journal of International Business Studies, 25(2), 253–273.CrossRef

Yigang, P., & Chi, P. S. K. (1999). Financial performance and survival of multinational corporations in China. Strategic Management Journal, 20(4), 359–374.CrossRef

Titel: Time to Success in Offshoring Business Processes
A Multi Level Analysis
verfasst von: Prof. Thomas Hutzschenreuter
Prof. Arie Y. Lewin
Stephan Dresel
Publikationsdatum: 01.02.2011
Verlag: SP Gabler Verlag
Erschienen in: Management International Review / Ausgabe 1/2011
Print ISSN: 0938-8249
Elektronische ISSN: 1861-8901
DOI: https://doi.org/10.1007/s11575-010-0061-0

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Management International Review

Springer Professional "Wirtschaft"

Weitere Artikel der Ausgabe 1/2011

Subsidiary Interdependencies and International Human Resource Management Practices in German MNCs

A Comparative Study of International and Domestic New Ventures

Biblio Service

Entrepreneurship in Emerging Markets

The Impact of Regional Integration on Insider and Outsider FDI

Acknowledgement to MIR Board Members and Ad-hoc Reviewers