Skip to main content

2019 | OriginalPaper | Buchkapitel

Tool Support for Designing Innovative Sustainable Business Models

verfasst von : Ralf Knackstedt, Sebastian Bräuer, Thorsten Schoormann

Erschienen in: The Art of Structuring

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Successful innovation is the key to generate novel business model ideas. Current real-world challenges such as the deterioration of the natural environment require practitioners and academics alike to identify new ways of acting and behaving. Living the ‘virtues of German engineering’ in information systems research, we aim at supporting business model innovation and solving imminent challenges by developing purposeful IT artifacts. In this article, we report on three ongoing research projects and emerging software prototypes that assist business model innovation. First, to foster creativity during the development of new business model ideas and to increase rigorousness in Design Thinking, we implemented a prototype that enables a structured, traceable, and collaborative documentation of Design Thinking projects and recommends task-specific creativity techniques. Second, to support the construction and the analysis of business models, we present the GBM Editor that especially focuses on the reflection of sustainability. Third, to detail the business model, we illustrate the Cooperation Manager that allow planning service networks by focusing on inter-organizational tasks and information exchanges. For demonstrating the applicability and the dependencies of these tools, we draw on an illustrative scenario of electric vehicle battery second use.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Balcombe, P., Rigby, D., & Azapagic, A. (2014). Investigating the importance of motivations and barriers related to microgeneration uptake in the UK. Applied Energy, 130(18), 403–418.CrossRef Balcombe, P., Rigby, D., & Azapagic, A. (2014). Investigating the importance of motivations and barriers related to microgeneration uptake in the UK. Applied Energy, 130(18), 403–418.CrossRef
Zurück zum Zitat Bräuer, S. (2018). Electric vehicle battery second use-future trade, business models, and information systems design. University of Münster. Bräuer, S. (2018). Electric vehicle battery second use-future trade, business models, and information systems design. University of Münster.
Zurück zum Zitat Bräuer, S., Monhof, M., Klör, B., Plenter, F., Siemen, C., & Beverungen, D. (2016). Residential energy storage from repurposed electric vehicle batteries-market overview and development of a service-centered business model. In 2016 IEEE 18th Conference on Business Informatics. Paris (FR). Bräuer, S., Monhof, M., Klör, B., Plenter, F., Siemen, C., & Beverungen, D. (2016). Residential energy storage from repurposed electric vehicle batteries-market overview and development of a service-centered business model. In 2016 IEEE 18th Conference on Business Informatics. Paris (FR).
Zurück zum Zitat Bräuer, S., Scholta, H., Strotmeier, M., & Knackstedt, R. (2017). Entwicklung und Anwendung der Cooperation Experience-Modellierungsmethode. In J. Becker, T. Bernhold, R. Knackstedt, & M. Matzner (Eds.), Planung koordinierter Wertschöpfungspartnerschaften (pp. 109–157). Berlin: Springer. Bräuer, S., Scholta, H., Strotmeier, M., & Knackstedt, R. (2017). Entwicklung und Anwendung der Cooperation Experience-Modellierungsmethode. In J. Becker, T. Bernhold, R. Knackstedt, & M. Matzner (Eds.), Planung koordinierter Wertschöpfungspartnerschaften (pp. 109–157). Berlin: Springer.
Zurück zum Zitat Brenner, W., Uebernickel, F., & Abrell, T. (2016). Design thinking as mindset, process, and toolbox. In W. Uebernickel & F. Brenner (Eds.), Design thinking for innovation (pp. 3–21). Cham: Springer International Publishing.CrossRef Brenner, W., Uebernickel, F., & Abrell, T. (2016). Design thinking as mindset, process, and toolbox. In W. Uebernickel & F. Brenner (Eds.), Design thinking for innovation (pp. 3–21). Cham: Springer International Publishing.CrossRef
Zurück zum Zitat Brown, T. (2008). Design thinking. Harvard Business Review, 86(4), 84–92. Brown, T. (2008). Design thinking. Harvard Business Review, 86(4), 84–92.
Zurück zum Zitat Brown, T. (2009). Change by design: How design thinking transforms organizations and inspires innovation. New York City, NY: Harper Collins. Brown, T. (2009). Change by design: How design thinking transforms organizations and inspires innovation. New York City, NY: Harper Collins.
Zurück zum Zitat Brown, T., & Katz, B. (2011). Change by design. Journal of Product Innovation Management, 28(3), 381–383.CrossRef Brown, T., & Katz, B. (2011). Change by design. Journal of Product Innovation Management, 28(3), 381–383.CrossRef
Zurück zum Zitat Brzeski, C., & Burk, I. (2017). Sechs Millionen Elektroautos im Jahr 2030–Illusion oder Realität?. Frankfurt am Main: ING DiBa. Brzeski, C., & Burk, I. (2017). Sechs Millionen Elektroautos im Jahr 2030–Illusion oder Realität?. Frankfurt am Main: ING DiBa.
Zurück zum Zitat Buchanan, R. (1992). Wicked problems in design thinking. Design Issues, 8(2), 5.CrossRef Buchanan, R. (1992). Wicked problems in design thinking. Design Issues, 8(2), 5.CrossRef
Zurück zum Zitat Casals, L. C., García, B. A., Aguesse, F., & Iturrondobeitia, A. (2017). Second life of electric vehicle batteries: Relation between materials degradation and environmental impact. The International Journal of Life Cycle Assessment, 22(1), 82–93.CrossRef Casals, L. C., García, B. A., Aguesse, F., & Iturrondobeitia, A. (2017). Second life of electric vehicle batteries: Relation between materials degradation and environmental impact. The International Journal of Life Cycle Assessment, 22(1), 82–93.CrossRef
Zurück zum Zitat d.School. (2018). An introduction to design thinking-process guide. d.School. (2018). An introduction to design thinking-process guide.
Zurück zum Zitat Deutsches Institut für Normung e.V. (2009). PAS 1094:2009-12 - Hybride Wertschöpfung - Integration von Sach- und Dienstleistung. Berlin: Beuth Verlag. Deutsches Institut für Normung e.V. (2009). PAS 1094:2009-12 - Hybride Wertschöpfung - Integration von Sach- und Dienstleistung. Berlin: Beuth Verlag.
Zurück zum Zitat Deutsches Institut für Normung e.V. (2011). DIN EN 50272-1:2011-10; VDE 0510-1:2011-10. Berlin: Beuth Verlag GmbH. Deutsches Institut für Normung e.V. (2011). DIN EN 50272-1:2011-10; VDE 0510-1:2011-10. Berlin: Beuth Verlag GmbH.
Zurück zum Zitat Dunne, D., & Martin, R. (2006). Design thinking and how it will change management education: An interview and discussion. Academy of Management Learning & Education, 5(4), 512–523.CrossRef Dunne, D., & Martin, R. (2006). Design thinking and how it will change management education: An interview and discussion. Academy of Management Learning & Education, 5(4), 512–523.CrossRef
Zurück zum Zitat Durugbo, C., Tiwari, A., & Alcock, J. R. (2011). A review of information flow diagrammatic models for product-service systems. International Journal of Advanced Manufacturing Technology, 52(9–12), 1193–1208.CrossRef Durugbo, C., Tiwari, A., & Alcock, J. R. (2011). A review of information flow diagrammatic models for product-service systems. International Journal of Advanced Manufacturing Technology, 52(9–12), 1193–1208.CrossRef
Zurück zum Zitat Engberts, F., & Borgman, H. (2018). Application of design thinking for service innovation: Current practices, expectations and adoption barriers. In Proceedings of the 51st Hawaii International Conference on System Sciences. Big Island (HI). Engberts, F., & Borgman, H. (2018). Application of design thinking for service innovation: Current practices, expectations and adoption barriers. In Proceedings of the 51st Hawaii International Conference on System Sciences. Big Island (HI).
Zurück zum Zitat Fehér, P., & Varga, K. (2017). Using design thinking to identify banking digitization opportunities–snapshot of the hungarian banking system. In 30th Bled eConference Digital Transformation–From Connecting Things to Transforming Our Lives. Bled, SI. Fehér, P., & Varga, K. (2017). Using design thinking to identify banking digitization opportunities–snapshot of the hungarian banking system. In 30th Bled eConference Digital Transformation–From Connecting Things to Transforming Our Lives. Bled, SI.
Zurück zum Zitat Figgener, J., Haberschusz, D., Kairies, K.-P., Wessels, O., Tepe, B., & Sauer, D. U. (2018). Wissenschaftliches Mess- und Evaluierungsprogramm Solarstormspeicher 2.0: Jahresbericht 2018. Aachen: Institut für Stromrichtertechnik und Elektrische Antriebe der RWTH Aachen. Figgener, J., Haberschusz, D., Kairies, K.-P., Wessels, O., Tepe, B., & Sauer, D. U. (2018). Wissenschaftliches Mess- und Evaluierungsprogramm Solarstormspeicher 2.0: Jahresbericht 2018. Aachen: Institut für Stromrichtertechnik und Elektrische Antriebe der RWTH Aachen.
Zurück zum Zitat Hofer, J., Schoormann, T., Kortum, J., & Knackstedt, R. (2019). ,,Ich weiß was ihr letzte Sitzung getan habt” – Entwicklung und Anwendung eines Softwarewerkzeuges zur Dokumentation von Design Thinking-Projekten. HMD Praxis der Wirtschaftsinformatik (forthcoming). Hofer, J., Schoormann, T., Kortum, J., & Knackstedt, R. (2019). ,,Ich weiß was ihr letzte Sitzung getan habt” – Entwicklung und Anwendung eines Softwarewerkzeuges zur Dokumentation von Design Thinking-Projekten. HMD Praxis der Wirtschaftsinformatik (forthcoming).
Zurück zum Zitat John, T. (2016). Supporting business model idea generation through machine-generated ideas: A design theory. In Proceedings of the International Conference on Information Systems (ICIS). Dublin (IE). John, T. (2016). Supporting business model idea generation through machine-generated ideas: A design theory. In Proceedings of the International Conference on Information Systems (ICIS). Dublin (IE).
Zurück zum Zitat Junglas, I., Niehaves, B., Spiekermann, S., Stahl, B. C., Weitzel, T., Winter, R., et al. (2011). The inflation of academic intellectual capital: The case for design dcience research in Europe. European Journal of Information Systems, 20(1), 1–6.CrossRef Junglas, I., Niehaves, B., Spiekermann, S., Stahl, B. C., Weitzel, T., Winter, R., et al. (2011). The inflation of academic intellectual capital: The case for design dcience research in Europe. European Journal of Information Systems, 20(1), 1–6.CrossRef
Zurück zum Zitat Lattemann, C., Siemon, D., Dorawa, D., & Redlich, B. (2017). Digitization of the design thinking process solving problems with geographically dispersed teams. In Design, user experience, and usability: theory, methodology, and management (pp. 71–88). Vancouver, CA: Springer.CrossRef Lattemann, C., Siemon, D., Dorawa, D., & Redlich, B. (2017). Digitization of the design thinking process solving problems with geographically dispersed teams. In Design, user experience, and usability: theory, methodology, and management (pp. 71–88). Vancouver, CA: Springer.CrossRef
Zurück zum Zitat Lüdeke-Freund, F., Freudenreich, B., Schaltegger, S., Saviuc, I., & Stock, M. (2017). Sustainability-oriented business model assessment—A conceptual foundation. In E. G. Carayannis & S. Sindakis (Eds.), Analytics, innovation, and excellence-driven enterprise sustainability (pp. 169–206). New York: Palgrave Macmillan US.CrossRef Lüdeke-Freund, F., Freudenreich, B., Schaltegger, S., Saviuc, I., & Stock, M. (2017). Sustainability-oriented business model assessment—A conceptual foundation. In E. G. Carayannis & S. Sindakis (Eds.), Analytics, innovation, and excellence-driven enterprise sustainability (pp. 169–206). New York: Palgrave Macmillan US.CrossRef
Zurück zum Zitat Malone, T. W., & Crowston, K. (1994). The interdisciplinary study of coordination. ACM Computing Surveys, 26(1), 87–119.CrossRef Malone, T. W., & Crowston, K. (1994). The interdisciplinary study of coordination. ACM Computing Surveys, 26(1), 87–119.CrossRef
Zurück zum Zitat Massa, L., Tucci, C. L., & Afuah, A. (2017). A critical assessment of business model research. Academy of Management Annals, 11(1), 73–104.CrossRef Massa, L., Tucci, C. L., & Afuah, A. (2017). A critical assessment of business model research. Academy of Management Annals, 11(1), 73–104.CrossRef
Zurück zum Zitat Menning, A., Beyhl, T., Giese, H., Weinberg, U., & Nicolai, C. (2014). Introducing the LogCal: Template-based documentation support for educational design thinking projects. In Proceedings of the 16th International Conference on Engineering and Product Design Education (E&PDE14), Design Education and Human Technology Relations. Twente (NL). Menning, A., Beyhl, T., Giese, H., Weinberg, U., & Nicolai, C. (2014). Introducing the LogCal: Template-based documentation support for educational design thinking projects. In Proceedings of the 16th International Conference on Engineering and Product Design Education (E&PDE14), Design Education and Human Technology Relations. Twente (NL).
Zurück zum Zitat Müller-Wienbergen, F., Müller, O., Seidel, S., & Becker, J. (2011). Leaving the beaten tracks in creative work–A design theory for systems that support convergent and divergent thinking. Journal of the Association for Information Systems, 12(11), 714–740.CrossRef Müller-Wienbergen, F., Müller, O., Seidel, S., & Becker, J. (2011). Leaving the beaten tracks in creative work–A design theory for systems that support convergent and divergent thinking. Journal of the Association for Information Systems, 12(11), 714–740.CrossRef
Zurück zum Zitat Österle, H., Becker, J., Frank, U., Hess, T., Karagiannis, D., Krcmar, H., … Sinz, E. J. (2011). Memorandum on design-oriented information systems research. European Journal of Information Systems, 20(1), 7–10.CrossRef Österle, H., Becker, J., Frank, U., Hess, T., Karagiannis, D., Krcmar, H., … Sinz, E. J. (2011). Memorandum on design-oriented information systems research. European Journal of Information Systems, 20(1), 7–10.CrossRef
Zurück zum Zitat Osterwalder, A., & Pigneur, Y. (2010). Business model generation: A handbook for visionaries, game changers, and challengers. Hoboken, NJ: Wiley. Osterwalder, A., & Pigneur, Y. (2010). Business model generation: A handbook for visionaries, game changers, and challengers. Hoboken, NJ: Wiley.
Zurück zum Zitat Osterwalder, A., Pigneur, Y., & Tucci, C. L. (2005). Clarifying business models: Origins, present, and future of the concept. Communications of the Association for Information Systems, 16(1), 1. Osterwalder, A., Pigneur, Y., & Tucci, C. L. (2005). Clarifying business models: Origins, present, and future of the concept. Communications of the Association for Information Systems, 16(1), 1.
Zurück zum Zitat Ostrom, A. L., Parasuraman, A., Bowen, D. E., Patricio, L., & Voss, C. A. (2015). Service research priorities in a rapidly changing context. Journal of Service Research, 18(2), 127–159.CrossRef Ostrom, A. L., Parasuraman, A., Bowen, D. E., Patricio, L., & Voss, C. A. (2015). Service research priorities in a rapidly changing context. Journal of Service Research, 18(2), 127–159.CrossRef
Zurück zum Zitat Plenter, F., Menne, S., Hindersmann, C., Bräuer, S., Voscort, J., & Mittmann, R. (2019). Szenarien und Geschäftsmodelle für die Vermarktung umgewidmeter Traktionsbatterien. In J. Becker, D. Beverungen, M. Winter, & S. Menne (Eds.), Umwidmung und Weiterverwendung von Traktionsbatterien: Szenarien, Dienstleistungen und Entscheidungsunterstützung. Springer Vieweg: Berlin. Plenter, F., Menne, S., Hindersmann, C., Bräuer, S., Voscort, J., & Mittmann, R. (2019). Szenarien und Geschäftsmodelle für die Vermarktung umgewidmeter Traktionsbatterien. In J. Becker, D. Beverungen, M. Winter, & S. Menne (Eds.), Umwidmung und Weiterverwendung von Traktionsbatterien: Szenarien, Dienstleistungen und Entscheidungsunterstützung. Springer Vieweg: Berlin.
Zurück zum Zitat Rittel, H. W. J., & Webber, M. M. (1973). Dilemmas in a general theory of planning. Policy Sciences, 4(2), 155–169.CrossRef Rittel, H. W. J., & Webber, M. M. (1973). Dilemmas in a general theory of planning. Policy Sciences, 4(2), 155–169.CrossRef
Zurück zum Zitat Schoormann, T., Behrens, D., Kolek, E., & Knackstedt, R. (2016). Sustainability in business models–A literature-review-based design-science-oriented research agenda. In Proceedings of the 24th European Conference in Information Systems (ECIS). Istanbul (TR). Schoormann, T., Behrens, D., Kolek, E., & Knackstedt, R. (2016). Sustainability in business models–A literature-review-based design-science-oriented research agenda. In Proceedings of the 24th European Conference in Information Systems (ECIS). Istanbul (TR).
Zurück zum Zitat Schoormann, T., Behrens, D., & Knackstedt, R. (2018a). Design principles for leveraging sustainability in business modelling tools. In Proceedings of the 25th European Conference on Information Systems (ECIS). Portsmout (UK). Schoormann, T., Behrens, D., & Knackstedt, R. (2018a). Design principles for leveraging sustainability in business modelling tools. In Proceedings of the 25th European Conference on Information Systems (ECIS). Portsmout (UK).
Zurück zum Zitat Schoormann, T., Behrens, D., & Knackstedt, R. (2018b). The noblest way to learn wisdom is by reflection: Designing software tools for reflecting sustainability in business models. In Proceedings of the 39th International Conference on Information Systems (ICIS). San Francisco (USA). Schoormann, T., Behrens, D., & Knackstedt, R. (2018b). The noblest way to learn wisdom is by reflection: Designing software tools for reflecting sustainability in business models. In Proceedings of the 39th International Conference on Information Systems (ICIS). San Francisco (USA).
Zurück zum Zitat Seidel, S., Müller-Wienbergen, F., & Becker, J. (2010). The concept of creativity in the information systems discipline: Past, present, and prospects. CAIS, 27(2), 14. Seidel, S., Müller-Wienbergen, F., & Becker, J. (2010). The concept of creativity in the information systems discipline: Past, present, and prospects. CAIS, 27(2), 14.
Zurück zum Zitat Seidel, S., Recker, J. C., & vom Brocke, J. (2013). Sensemaking and sustainable practicing: functional affordances of information systems in green transformations. MIS Quarterly, 37(4), 1275–1299.CrossRef Seidel, S., Recker, J. C., & vom Brocke, J. (2013). Sensemaking and sustainable practicing: functional affordances of information systems in green transformations. MIS Quarterly, 37(4), 1275–1299.CrossRef
Zurück zum Zitat Shneiderman, B. (2007). Creativity support tools: Accelerating discovery and innovation. Communications of the ACM, 50(12), 20–32.CrossRef Shneiderman, B. (2007). Creativity support tools: Accelerating discovery and innovation. Communications of the ACM, 50(12), 20–32.CrossRef
Zurück zum Zitat Spotnitz, R. (2003). Simulation of capacity fade in lithium-ion batteries. Journal of Power Sources, 113(1), 72–80.CrossRef Spotnitz, R. (2003). Simulation of capacity fade in lithium-ion batteries. Journal of Power Sources, 113(1), 72–80.CrossRef
Zurück zum Zitat Strotmeier, M., Jähne, P., Riffel, M., & Winter, A. (2017). Integriertes Softwarewerkzeug für die Cooperation Experience-Modellierungssprache. In J. Becker, T. Bernhold, R. Knackstedt, & M. Matzner (Eds.), Planung koordinierter Wertschöpfungspartnerschaften. Berlin: Springer Gabler. Strotmeier, M., Jähne, P., Riffel, M., & Winter, A. (2017). Integriertes Softwarewerkzeug für die Cooperation Experience-Modellierungssprache. In J. Becker, T. Bernhold, R. Knackstedt, & M. Matzner (Eds.), Planung koordinierter Wertschöpfungspartnerschaften. Berlin: Springer Gabler.
Zurück zum Zitat Szopinski, D., Schoormann, T., John, T., Knackstedt, R., & Kundisch, D. (2017). How software can support innovating business models: A taxonomy of functions of business model development tools. In Proceedings of the American Conference on Information Systems (AMCIS). Boston, MA (USA). Szopinski, D., Schoormann, T., John, T., Knackstedt, R., & Kundisch, D. (2017). How software can support innovating business models: A taxonomy of functions of business model development tools. In Proceedings of the American Conference on Information Systems (AMCIS). Boston, MA (USA).
Zurück zum Zitat UNECE. (2016). ADR 2017-European agreement concerning the international carriage of dangerous goods by road-Volume I. UNECE. (2016). ADR 2017-European agreement concerning the international carriage of dangerous goods by road-Volume I.
Zurück zum Zitat Voigt, M., Bergener, K., & Becker, J. (2013). Comprehensive support for creativity-intensive processes. Business & Information Systems Engineering, 5(4), 227–242.CrossRef Voigt, M., Bergener, K., & Becker, J. (2013). Comprehensive support for creativity-intensive processes. Business & Information Systems Engineering, 5(4), 227–242.CrossRef
Zurück zum Zitat World Commission on Environment and Development. (1987). Our common future: Report of the world commission on environment and development. NY (USA): New York City. World Commission on Environment and Development. (1987). Our common future: Report of the world commission on environment and development. NY (USA): New York City.
Zurück zum Zitat Zott, C., Amit, R., & Massa, L. (2011). The business model: Recent developments and future research. Journal of Management, 37(4), 1019–1042.CrossRef Zott, C., Amit, R., & Massa, L. (2011). The business model: Recent developments and future research. Journal of Management, 37(4), 1019–1042.CrossRef
Metadaten
Titel
Tool Support for Designing Innovative Sustainable Business Models
verfasst von
Ralf Knackstedt
Sebastian Bräuer
Thorsten Schoormann
Copyright-Jahr
2019
DOI
https://doi.org/10.1007/978-3-030-06234-7_9