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Erschienen in:
2013 | OriginalPaper | Buchkapitel
Towards a Framework for Human (Manual) Information Retrieval
verfasst von : Fernando Loizides, George Buchanan
Erschienen in: Multidisciplinary Information Retrieval
Verlag: Springer Berlin Heidelberg
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Information retrieval work has mostly focused on the automatic process of filtering and retrieving documents based on a query search. The subsequesnt manual process by which the information seeker will scrutinise and triage through the retrieved documents is not thoroughly understood. Limited work, particularly for human factors in web searching have been reported on but this is usually case specific and difficult to cross reference or cross examine and compare. Furthermore, the majority of the work is also qualitatively reported on while there are no clear measures for empirically and quantitatively evaluating user behaviour and interactive systems. In this work, we introduce a universal framework which conceptualises the behavioural and procedural human process. Beyond the scholarly contribution, the framework can be employed and adapted in order for practitioners and researchers to have a foundation for evaluating both user performance and interactive systems.