Process fragmentation is the foundation of many state-of-the-art techniques for supporting management, reuse and change of process models. Such techniques vary greatly in terms of which types of processes they are applicable to, what they aim at accomplishing, how they define the resulting process fragments, etc. The comparison, analysis, reuse and selection of the available process fragmentation techniques are hindered by the lack of a common terminology and classification criteria, and by the large discrepancy in the characteristics that are covered when presenting novel fragmentation techniques. This work starts addressing this issue by investigating classification criteria for process fragmentation techniques based on the “seven Ws”, namely Why, What, When, Where, Who, Which, and hoW. The presented classification criteria are applied to some of the process fragmentation approaches available in the literature. In addition to enabling the classification of fragmentation techniques, the classification criteria here presented form a “check-list” for authors of future works in the field of process fragmentation.
Process improvement techniques and tools