Anzeige
Erschienen in:
2025 | OriginalPaper | Buchkapitel
Trends in the Use of Electronic Channels for Banking and Financial Services in Ecuador
verfasst von : Carlos Arias, Miguel Aizaga, William Ortega, Carolina Jaramillo
Erschienen in: Perspectives and Trends in Education and Technology
Verlag: Springer Nature Switzerland
Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.
Wählen Sie Textabschnitte aus um mit Künstlicher Intelligenz passenden Patente zu finden. powered by
Markieren Sie Textabschnitte, um KI-gestützt weitere passende Inhalte zu finden. powered by (Link öffnet in neuem Fenster)
Abstract
The business activities of production of goods and services are currently changing towards a process of automation and digitization of processes, and in this sense the financial services sector is no exception, as it is also transforming its processes towards the digitization of its services, evidencing that customers or users are increasingly using electronic access channels such as the Internet or mobile banking supported by information technologies that are displacing the physical or face-to-face channels such as offices, This is a situation that is also occurring in Ecuador, where it is important to determine the trend in the use of electronic channels versus face-to-face channels in the provision of financial services.
