Weitere Kapitel dieses Buchs durch Wischen aufrufen
In recent years trust has been employed in academic, industry and policy circles as a common buzzword to describe some of the most complex issues underpinning the relationship between industry and regulators in relation to risk. The ongoing perception of a trust crisis in the pharmaceutical sector is the starting point for analysing how institutional trust is construed by the pharmaceutical industry. Through evidence collected from a set of interviews to individuals working in the pharmaceutical sector, this chapter examines what is meant when the industry talks about trust in respect to regulators. The chapter reviews the three broad functions of trust in relation to institutions as identified in the vast literature on trust; it details the role of the media in relation to trust vis-à-vis regulators and the industry; it defines which applied functions of trust were identified from the interviews; it considers the problems associated with operationalising trust from an industry perspective; and speculates on what can be learned for other sectors. Five typologies of trust which coincide with the diverse roles this plays for the various constituents are derived from the interviews.
Bitte loggen Sie sich ein, um Zugang zu diesem Inhalt zu erhalten
Sie möchten Zugang zu diesem Inhalt erhalten? Dann informieren Sie sich jetzt über unsere Produkte:
Aldrich, H E and Fiol, C M (1994) Fools Rush in? The Institutional Context of Industry Creation, The Academy of Management Review, Vol. 19, No. 4, pp645–670.
Barney J B and Handsen, M H (2006) Trust worthiness as a source of competitive advantage , Strategic Management Journal, Vol. 15, pp175–190. CrossRef
Beck, U (1992) Risk Society: Towards a New Modernity. London, California and New Delhi: Sage.
Chiles, T H and McMackin, J F (1996) Integrating Variable Risk Preferences, Trust, and Transaction Cost Economics, The Academy of Management Review, Vol. 21, No. 1, pp. 73–99.
Dasgupta, P (1988) Trust as a Commodity, in in Gambetta, D (ed.) in Trust: Making and Breaking Cooperative Relations, electronic edition, Department of Sociology, University of Oxford, Ch 4, 49–72.
Fukuyama, F (1995) Trust: The Social Virtues and the Creation of Prosperity. New York: Free Press.
Gartner, W B and Low, L (1990) Trust as an Organizing Trope. Paper presented at the annual meeting of the Academy of Management, San Francisco.
Giddens, A (1990) The Consequences of Modernity. Stanford, CA: Stanford University Press.
Giddens, A (1991) Modernity and Self-Identity. Self and Society in the Late Modern Age. Cambridge: Polity.
Good, D (1988) Individuals, Interpersonal Relations, and Trust, in Gambetta, D (ed.) Trust: Making and Breaking Cooperative Relations, electronic edition, Department of Sociology, University of Oxford, pp vii-x.
Gouldner, A W (1973) For Sociology: Renewal and Critique in Sociology Today London: Allen Lane.
Habermas, J (1975) Legitimation crisis. London: Heinemann.
Hardin, R (2006) Trust Cambridge: Polity
Hill, C W (1990). Cooperation, Opportunism, and the Invisible Hand: Implications for Transaction Cost Theory. Academy of Management Review, 5, pp500–513.
Lorenz, E (1988) Neither friends nor strangers: informal networks of subcontracting in French engineering, in Gambetta, D (ed.), in Trust: making and breaking cooperative relations, pp194–210. Oxford: Basil Blackwell.
Luhmann, N (1979) Trust. Chichester: John Wiley & Sons.
Luhmann, N (2000) The Reality of the Mass Media. Stanford, California: Stanford University Press.
McKnight, D H, Cummings, L L and Chevany, N L (1998) Initial Trust Formation in New Organizational Relationships, Academy of Management Review, 23 (3), July 473–90.
Meyer, J and Rowan, B (1977) Institutionalized Organizations: Formal Structure as Myth and Ceremony, American Journal of Sociology, 83(2), pp340–63. CrossRef
Mistval, B A (1996) Trust in Modern Societies. Cambridge: Polity Press. O’Neill, O (2002) Autonomy and Trust in Bioethics. Cambridge: Cambridge UniversityPress.
Parsons, T (1961) Theories of Society: Foundations of Modern Sociological Theory New York: Free Press.
Powell (1990) Neither market nor hierarchy: Network forms of organization, Research in Organizational Behavior, 12, pp295–336.
Reed, M I (2001) Organization, Trust and Control: A Realist Analysis, Organizational Studies, 22 (2), pp201–28. CrossRef
Rousseau, D M and Parks, M J (1993) The contracts of individuals and organizations in B M Stow, B M and Cummings, L L (eds.) Research in Organisational Behaviour, pp1-47 Greenwich, CT: JAI Press.
Sako, M (1998) Does Trust Improve Business Performance?, in Lane, C and Bachmann, D R (eds.) Trust Within and Between Organizations: Conceptual Issues and Empirical Applications, p88–117 Oxford: Oxford University Press. Suchman, M C (1995) Managing Legitimacy: Strategic and Institutional Approaches. Academy of Management Review, 20(3), 571–611.
Williamson, O E (1993) Calculativeness, Trust and Economic Organization. Journal of Law and Economics, Vol. 36, pp453–486. CrossRef
- Trust, the Pharmaceutical Industry and Regulators in the UK
Jennifer M. O’Connor
- Springer New York
- Chapter 10
Neuer Inhalt/© Stellmach, Neuer Inhalt/© Maturus, Pluta Logo/© Pluta, digitale Transformation/© Maksym Yemelyanov | Fotolia