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2016 | OriginalPaper | Buchkapitel

Tweet Stream Summarization for Online Reputation Management

verfasst von : Jorge Carrillo-de-Albornoz, Enrique Amigó, Laura Plaza, Julio Gonzalo

Erschienen in: Advances in Information Retrieval

Verlag: Springer International Publishing

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Abstract

Producing online reputation reports for an entity (company, brand, etc.) is a focused summarization task with a distinctive feature: issues that may affect the reputation of the entity take priority in the summary. In this paper we (i) propose a novel methodology to evaluate summaries in the context of online reputation which profits from an analogy between reputation reports and the problem of diversity in search; and (ii) provide empirical evidence that incorporating priority signals may benefit this summarization task.

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Metadaten
Titel
Tweet Stream Summarization for Online Reputation Management
verfasst von
Jorge Carrillo-de-Albornoz
Enrique Amigó
Laura Plaza
Julio Gonzalo
Copyright-Jahr
2016
Verlag
Springer International Publishing
DOI
https://doi.org/10.1007/978-3-319-30671-1_28

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