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Quality & Quantity

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13.10.2017

Unveiling cultures in emergency response communication networks on social media: following the 2016 Louisiana floods

verfasst von: Jungwon Yeo, Claire Connolly Knox, Kyujin Jung

Erschienen in: Quality & Quantity | Ausgabe 2/2018

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Abstract

While culture in emergency management has gained attention from the field of risk communication, few have systemically dealt with the nuances of general culture involved in the formation and differentiation of risk communication. To fill this gap, this research aims to first examine cultural nuances from the 2016 Louisiana flood response by primarily focusing on communications embedded in social media. The results from social network analysis and content analysis highlight that the flood response communication had strong cultural characteristics, highlighting the notion that of the cultures in Louisiana—faith-based, local authority, and nonprofits—were the prominent cultural responders in the flood response communication. In particular, cultural similarity in both intra/inter group response communication was observed, with each communication group comprising actors who shared a common cultural background and spoke similar keywords.

Vorheriger Artikel Beyond data, innovation, social network, and convergence

Nächster Artikel Social media, trust, and disaster: Does trust in public and nonprofit organizations explain social media use during a disaster?

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Titel: Unveiling cultures in emergency response communication networks on social media: following the 2016 Louisiana floods
verfasst von: Jungwon Yeo
Claire Connolly Knox
Kyujin Jung
Publikationsdatum: 13.10.2017
Verlag: Springer Netherlands
Erschienen in: Quality & Quantity / Ausgabe 2/2018
Print ISSN: 0033-5177
Elektronische ISSN: 1573-7845
DOI: https://doi.org/10.1007/s11135-017-0595-3

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