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Published in:
2011 | OriginalPaper | Chapter
A Systematic Evaluation of the Communicability of Online Privacy Mechanisms with Respect to Communication Privacy Management
Authors : Periambal L. Coopamootoo, Debi Ashenden
Published in: Design, User Experience, and Usability. Theory, Methods, Tools and Practice
Publisher: Springer Berlin Heidelberg
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Online privacy mechanisms have not been effective in ensuring end-users’ privacy. One of the main reasons is the un-usability of these mechanisms. Although past socio-psychological studies have highlighted the need for privacy in interpersonal interactions and social relationships, approaches to designing online privacy have often not considered privacy as a communication process. In this study the principles of communication privacy management (CPM) are used within semiotic inspection to examine online privacy mechanisms. We found that privacy as a communication process breaches many of the principles of CPM. We conclude that this might explain why end-users do not interact with online privacy mechanisms effectively.