Saleema Amershi
Meredith Ringel Morris
ABSTRACT
Web search is often viewed as a solitary task; however, there are many situations in which groups of people gather around a single computer to jointly search for information online. We present the findings of interviews with teachers, librarians, and developing world researchers that provide details about users' collaborative search habits in shared-computer settings, revealing several limitations of this practice. We then introduce CoSearch, a system we developed to improve the experience of co-located collaborative Web search by leveraging readily available devices such as mobile phones and extra mice. Finally, we present an evaluation comparing CoSearch to status quo collaboration approaches, and show that CoSearch enabled distributed control and division of labor, thus reducing the frustrations associated with shared-computer searches, while still preserving the positive aspects of communication and collaboration associated with joint computer use.
- Ask, J. Teen Mobile Subscriber Acquisition. Jupiter Research Wireless Report 2006.Google Scholar
- CITA-The Wireless Association, International Association for the Wireless Telecommunications Industry. (2006). Wireless Quick Facts - Year End Figures.Google Scholar
- David, R. Telecom Future in India and China. September 2007, Forbes.com.Google Scholar
- Greenberg, S. & Roseman, M. GroupWeb: A WWW Browser as Real Time Groupware. CHI Companion 1996, 271--272. Google ScholarDigital Library
- Fidel, R., Bruce, H., Peitersen, A., Dumais, S., Grudin, J., & Poltrock, S. Collaborative Information Retrieval. Review of Information Behavior Research 1, 1 (2000), 235--247. Google ScholarDigital Library
- Han, R., Perrett, V., & Naghshineh, M. WebSplitter: A Unified XML Framework for Multi-Device Collaborative Web Browsing. CSCW 2000, 221--230. Google ScholarDigital Library
- Hansen, P. & Jarvelin, K. Collaborative Information Retrieval in an Information-Intensive Domain. Information Processing and Management 41, 5 (2005), 1101--1119. Google ScholarDigital Library
- Inkpen, K., Ho-Ching, W., Kuederle, O., Scott, S., & Shoemaker, G. This is Fun! We're All Best Friends and We're All Playing: Supporting Children's Synchronous Collaboration. CSCL 1999, 252--259. Google ScholarDigital Library
- Karlson, A., Smith, G., Meyers, B., Robertson, G., and Czerwinski, M. Courier: A Collaborative Phone-Based File Exchange System. Microsoft Research Technical Report MSR-TR-2008-05, 2008.Google Scholar
- Large, A., Beheshti, J., & Rahman, T. Gender Differences in Collaborative Web Searching Behavior: An Elementary School Study. Info. Processing and Management 38, 3 (2002), 427--443. Google ScholarDigital Library
- Maekawa, T., Hara, T., & Nishio, S. A Collaborative Web Browsing System for Multiple Mobile Users. PERCOM 2006, 22--35. Google ScholarDigital Library
- Morris, M.R. A Survey of Collaborative Web Search Practices. CHI 2008, in press. Google ScholarDigital Library
- Morris, M.R. & Horvitz, E. S3: Storable, Shareable Search. Interact 2007, 120--123. Google ScholarDigital Library
- Morris, M.R. & Horvitz, E. SearchTogether: An Interface for Collaborative Web Search. UIST 2007, 3--12. Google ScholarDigital Library
- Morris, M.R., Paepcke, A., & Winograd, T. TeamSearch: Comparing Techniques for Co-Present Collaborative Search of Digital Media. IEEE Tabletop 2006, 97--104. Google ScholarDigital Library
- Paek, T., Agrawala, A., Basu, S., Drucker, S., Kristjansson, T., Logan, R., Toyoma, K., & Wilson, A. Toward Universal Mobile Interaction for Shared Displays. CSCW 2004, 266--269. Google ScholarDigital Library
- Pawar, U., Pal, J., & Toyoma, K. Multiple Mice for Computers in Education in Developing Countries. ICTD 2006, 64--71.Google Scholar
- Pawar, U., Pal, J., Gupta, R., & Toyoma, K. Multiple Mice for Retention Tasks in Disadvantaged Schools. CHI 2007, 1581--1590. Google ScholarDigital Library
- Rainie, L. & Shermak, J. Search Engine Use, November 2005. Pew Internet and American Life Report.Google Scholar
- Stewart, J., Bederson, B., & Druin, A. Single Display Groupware: A Model for Co-present Collaboration. CHI 1999, 286--293. Google ScholarDigital Library
- Talja, S. Information Sharing in Academic Communities: Types and Levels of Collaboration in Information Seeking and Use. Review of Info. Behavior Research, (2002), 143--159.Google Scholar
- Twidale, M., Nichols, D., and Paice, C. Browsing is a Collaborative Process. Information Processing and Management 33, 6 (1997), 761--783. Google ScholarDigital Library
- U.S. Department of Education, National Center for Education Statistics (NCES). (2006). Internet Access in U.S. Public Schools and Classrooms: 1994--2005.Google Scholar
- U.S. Department of Education, NCES. (2006). Public Libraries in the United States: Fiscal Year 2004.Google Scholar
- Wireless World Forum. India Mobile Market Statistics 2006.Google Scholar
Index Terms
- CoSearch: a system for co-located collaborative web search
Recommendations
Collaborative search revisited
CSCW '13: Proceedings of the 2013 conference on Computer supported cooperative workDespite recent innovations in technologies supporting collaborative web search [11, 13, 25, 34, 35, 37], the features of the primary tools for digital information seeking (web browsers and search engines) continue to reflect a presumption that search is ...
SearchTogether: an interface for collaborative web search
UIST '07: Proceedings of the 20th annual ACM symposium on User interface software and technologyStudies of search habits reveal that people engage in many search tasks involving collaboration with others, such as travel planning, organizing social events, or working on a homework assignment. However, current Web search tools are designed for a ...
WeSearch: supporting collaborative search and sensemaking on a tabletop display
CSCW '10: Proceedings of the 2010 ACM conference on Computer supported cooperative workGroups of users often have shared information needs -- for example, business colleagues need to conduct research relating to joint projects and students must work together on group homework assignments. In this paper, we introduce WeSearch, a ...
Comments