ABSTRACT
A belief in the efficacy of imitating face-to-face communication is an unquestioned presupposition of most current work on supporting communications in electronic media. In this paper we highlight problems with this presupposition and present an alternative proposal for grounding and motivating research and development that frames the issue in terms of needs, media, and mechanisms. To help elaborate the proposal we sketch a series of example projects and respond to potential criticisms.
- 1.Abel, M. J. Experiences in an Exploratory Distributed Organization. In Galegher, Kraut, & Egido (Eds.), Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Lawrence Erlbaum Associates, 489-51., 1990. Google ScholarDigital Library
- 2.Abney, S., Hollan, J., & Stornetta, S. The j-key and Ephemeral Interest Groups, in preparation.Google Scholar
- 3.Daft, R.L. and Lengel, R.H. Organizational Information requirements, media richness, and structural design. Management Science, 32, 554-571, 1991. Google ScholarDigital Library
- 4.Emmory, Karen et al., The Activation of Spatial Antecedents from Overt Pronouns in American Sign Language, Language and Cognitive Processes, p. 207, vol. 6, no. 3 1991.Google Scholar
- 5.Fish, R. S., Kraut, R. E. Chalfonte, B. The VideoWindow System In Informal Communications. Proceedings of the Conference on Computer Supported Cooperative Work (CSCW '90), 1-11,199, 1990. Google ScholarDigital Library
- 6.Fish, R. S., Kraut, R. E., Root, R. W., & Rice, R Evaluating Video as a Technology for Informal Communication. Bellcore Technical Memorandum, TM-ARH017505, 1991.Google Scholar
- 7.Mee, Arthur, The Pleasure Telephone, the Strand Magazine, pp. 339-369, 1898.Google Scholar
- 8.Monge, P.R. et al. The dynamics of organizational proximity. Management Science 31, 1129-1141., 1985.Google ScholarDigital Library
- 9.Sproul, Lee, and Kiesler, Sara, Computers, Networks and Work, Scientific American, p. 116, September, 1991.Google ScholarCross Ref
- 10.Posting at one location of Videowindow informal communication experiment, Morristown, NJ.Google Scholar
- 11.Root, R. W. Design Of A Multi-Media Vehicle For Social Browsing. Proceedings ACM CSCW'88 Computer~ Supported Cooperative Work, 25-38, 1988. Google ScholarDigital Library
- 12.Short, J., Williams, E., and Christie, B., The Social Psychology of Telecommunications, London: John Wiley and Sons, 1976.Google Scholar
- 13.Williams, E. Experimemal comparisons of face-to-face and mediated communication: A review. Psychological Btdletin, 84, 963-976, 1977.Google Scholar
- 14.Zmud, R.W., Lind, M.R., and Young, F.W. An attribute space for organizational communication channels. Information System Research, 1,440-457, 1990.Google ScholarDigital Library
- 15.Schegloff, E. A. Identification and Recognition In INteractional Openings, In The Social Impact of the Telephone, (Ed.) I. de Sola Pool, MIT Press, 1977.Google Scholar
Index Terms
- Beyond being there
Recommendations
Collaboard: a remote collaboration groupware device featuring an embodiment-enriched shared workspace
GROUP '10: Proceedings of the 2010 ACM International Conference on Supporting Group WorkIn this paper we present a mixed presence groupware device called "CollaBoard". The device improves collaboration between co-located and remote partners by providing a high level of workspace awareness. This is achieved by superimposing a life-size ...
CSCW in China and Beyond
CSCW '17 Companion: Companion of the 2017 ACM Conference on Computer Supported Cooperative Work and Social ComputingRecent years, we've observed a fast expansion of CSCW researchers in China. We want to hold a workshop so as to improve the communication and collaboration between CSCW researchers from China and the ACM CSCW community.
Carpeno: interfacing remote collaborative virtual environments with table-top interaction
Creativity is enhanced by communication and collaboration. Thus, the increasing number of distributed creative tasks requires better support from computer-mediated communication and collaborative tools. In this paper we introduce “Carpeno”, a new system ...
Comments