Claus Bossen
Christian Dindler
Ole Sejer Iversen
ABSTRACT
We present a study of user gains from their participation in a participatory design (PD) project at Danish primary schools. We explore user experiences and reported gains from the project in relation to the multiple aims of PD, based on a series of interviews with pupils, teachers, administrators, and consultants, conducted approximately three years after the end of the project. In particular, we reflect on how the PD initiatives were sustained after the project had ended. We propose that not only are ideas and initiatives disseminated directly within the organization, but also through networked relationships among people, stretching across organizations and project groups. Moreover, we demonstrate how users' gains related to their acting within these networks. These results suggest a heightened focus on the indirect and distributed channels through which the long-term impact of PD emerges.
- Balka, E. Inside the belly of the beast: the challenges and successes of a reformist participatory agenda, Proc. of PDC 2006, 134--143. Google Scholar
Digital Library
- Bardram, J. E., Hansen, T. R., and Soegaard, M. AwareMedia: a shared interactive display supporting social, temporal, and spatial awareness in surgery, Proc. of CSCW 2006, 109--118. Google ScholarDigital Library
- Barki, H. and Hartwick, J. Measuring user participation, user involvement, and user attitude, MIS Quarterly, 1994, 18(1): 59--82. Google ScholarDigital Library
- Beck, E. E. P for political -- participation is not enough, Scandinavian Journal of Information Systems, 2002, 14: 77--92.Google Scholar
- Bjerknes, G., Ehn, P., and Kyng, M. (Eds.) Computers and democracy -- a Scandinavian challenge, Avebury Gower Publishing, Aldershot, 1987.Google Scholar
- Bossen, C. Participation, power, critique: constructing a standard for electronic patient records, Proc. of PDC 2006, 95--104. Google ScholarDigital Library
- Bratteteig, T. Mutual learning. Enabling cooperation in systems design. In: K. Bras and E. Monteiro, Editors, Proceedings of IRIS 1997, 1--19.Google Scholar
- Brodersen, C. Dindler, C., Iversen, O. S. Staging Imaginative Places for Participatory Prototyping. Journal of CoDesign, 2008, 4(1): 19--30.Google ScholarCross Ref
- Bødker, S. 1996. Creating conditions for participation: Conflicts and resources in systems development, Human-Computer Interaction, 11: 215--236. Google ScholarDigital Library
- Bødker, S. and Grønbæk, K. Users and designers in mutual activity: an analysis of cooperative activities in systems design. In: Y. Engeström and D. Middleton, Editors, Cognition and Communication at Work, Cambridge University Press, Cambridge (1996), 130--158.Google Scholar
- Carroll, J. M., Chin, G., Rosson, M. B., and Neale, D. C. The development of cooperation: five years of participatory design in the virtual school. Proc. of DIS 2000. Google ScholarDigital Library
- Clement, A. and Besselaar, P. A retrospective look at PD projects, Communications of the ACM, Vol. 1993, 36(4): 29--37. Google ScholarDigital Library
- Ehn, P. Work-oriented design of computer artifacts. Arbetslivscentrum, Falköping, Sweden, 1988. Google ScholarDigital Library
- Ehn, P. Participation in design things, Proc. of PDC 2008, 92--102. Google ScholarDigital Library
- Flick, U. An Introduction to Qualitative Research. Sage Publishing, London, 2006.Google Scholar
- Flyvbjerg, B. Five Misunderstandings About Case-Study Research. Qualitative Inquiry, 2006, 12(2): 219--245.Google ScholarCross Ref
- Greenbaum, J. and Kyng, M. (Eds.), Design at work: cooperative design of computer systems. Lawrence Erlbaum Publishing, Hillsdale (NJ), 1991. Google ScholarDigital Library
- Grudin, J. and Pruit, J. Personas, Participatory Design and Product Development: An Infrastructure for Engagement. Proc. of PDC 2002, 144--161.Google Scholar
- Gärtner, J. and Wagner, I. Mapping Actors and Agendas: Political Frameworks of Systems Design and Participation. Human-Computer Interaction, 1996, 11: 187--214. Google ScholarDigital Library
- Hartswood, M., Procter, R., Slack, R., Voss, A., Büscher, M., Rouncefield, M., and Rouchy, P. Co-realisation. Towards a principled synthesis of ethnomethodology and participatory design, Scandinavian Journal of Information Systems, 2002, 14 (2): 9--30. Google ScholarDigital Library
- Iversen, O. S. Participatory Design beyond Work Practices - Designing with Children, Ph.D. dissertation, Dept. of Computer Science, University of Aarhus, 2005.Google Scholar
- Iversen, O. S. & Brodersen, C. Building BRIDGE between children and users: a socio-cultural approach to child-computer interaction, Cognition, Technology, Work, 2007, 10: 83--93. Google ScholarDigital Library
- Kensing, F., Simonsen, J. and Bødker, K. MUST -- A method for participatory design, Proc. of PDC 1996, 129--140.Google Scholar
- Kensing, F. and Bomberg, J. Participatory design: Issues and Concerns, Computer Supported Cooperative Work, 1998, 3(4): 167--185. Google ScholarDigital Library
- Kvale, S. InterViews. An Introduction to Qualitative Research Interviewing. Sage, Thousand Oaks (CA). 1996.Google Scholar
- Mambrey, P., Mark, G., and Pankoke-Babatz, U. User Advocacy in Participatory Design: Designers' Experiences with a New Communication Channel. Computer Supported Cooperative Work, 1998, 7(3--4): 291--313. Google ScholarDigital Library
- Merkel, C. B., Xiao, L., Farooq, U., Ganoe, C. H., Lee, R., Carroll, J. M., and Rosson, M. B. Participatory design in community computing contexts: Tales from the field, Proc. of PDC 2004, 1--10. Google ScholarDigital Library
- Patton, M. Q. Qualitative Evaluation and Research Methods. Sage, Newbury Park, 1990.Google Scholar
- Schuler, D. and Namioka, A. (Eds.) Participatory Design-Principles and Practices, Lawrence Erlbaum Associates, Hillsdale (NJ). 1993. Google ScholarDigital Library
- Simonsen, J. and Hertzum, M. Participatory Design and the Challenges of Large-Scale Systems: Extending the Iterative PD Approach, Proc. of PDC 2008, 1--10. Google ScholarDigital Library
- Suchman, L. Located Accountabilities in Technology Production. Scandinavian Journal of Information Systems, 2002, 1s4(3): 91--105. Google ScholarDigital Library
- Vergvall-Kåreborn, B. and Ståhlbrost, A. Participatory Design -- one step back or two steps forward? Proc. of PDC 2008, 102--112. Google ScholarDigital Library
- Wagner, I. A web of fuzzy problems: confronting the ethical issues. Communications of the ACM, 1993 36(6): 94--101. Google ScholarDigital Library
Recommendations
Impediments to user gains: experiences from a critical participatory design project
PDC '12: Proceedings of the 12th Participatory Design Conference: Research Papers - Volume 1Actual studies of user gains from involvement in design processes are few, although a concern for user gains is a core characteristic of participatory design (PD). We explore the question of user gains through a retrospective evaluation of a critical PD ...
Exploring user gains in participatory design processes with vulnerable children
PDC '18: Proceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial - Volume 2This paper contributes to the debate on benefits that children can gain through their involvement in Participatory Design (PD) and highlights the importance of user gains in relation to vulnerable children. As vulnerable children are prone to ...
Fun as a user gain in participatory design processes involving children: a case study
IDC '18: Proceedings of the 17th ACM Conference on Interaction Design and ChildrenAlthough seemingly evident, 'fun' in Participatory Design (PD) processes involving children generally remains implicit. In this paper, we explore fun as a user gain since the benefits that children gain from PD are relatively unexplored. We reflect on '...
Comments