skip to main content
10.1145/3029798.3034820acmconferencesArticle/Chapter ViewAbstractPublication PageshriConference Proceedingsconference-collections
abstract

Combining Chat and Task-Based Multimodal Dialogue for More Engaging HRI: A Scalable Method Using Reinforcement Learning

Published:06 March 2017Publication History

ABSTRACT

We develop the first system to combine task-based and chatbot-style dialogue in a multimodal system for Human-Robot Interaction. We show that Reinforcement Learning is beneficial for training dialogue management (DM) in such systems -- providing a scalable method for training from data and/or simulated users. We first train in simulation, and evaluate the benefits of a combined chat/task policy over systems which can only perform chat or task-based conversation. In a real user evaluation, we then show that a trained combined chat/task multimodal dialogue policy results in longer dialogue interactions than a rule-based approach, suggesting that the learned dialogue policy provides a more engaging mixture of chat and task interaction than a rule-based DM method.

References

  1. ALICE AI Foundation. Program AB. https://code.google.com/p/program-ab/, 2013.Google ScholarGoogle Scholar
  2. A. Dingli and D. Scerri. Building a hybrid: Chatterbot - dialog system. Text, Speech, and Dialogue , pages 145--152, 2013.Google ScholarGoogle Scholar
  3. O. Lemon, A. Bracy, A. Gruenstein, and S. Peters. A multi-modal dialogue system for human-robot conversation. In Proc. NAACL . 2001.Google ScholarGoogle Scholar
  4. O. Lemon and O. Pietquin, editors. Data-driven Methods for Adaptive Spoken Dialogue Systems . Springer, 2012. Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. J. MacGlashan. Burlap. http://burlap.cs.brown.edu/, 2016.Google ScholarGoogle Scholar
  6. M. F. McTear. Spoken dialogue technology: enabling the conversational user interface. CSUR , 34(1):90--169, 2002. Google ScholarGoogle ScholarDigital LibraryDigital Library
  7. V. Rieser and O. Lemon. Reinforcement learning for adaptive dialogue systems . Springer, 2011. Google ScholarGoogle ScholarDigital LibraryDigital Library
  8. G. Skantze and S. Al Moubayed. Iristk: a statechart-based toolkit for multi-party face-to-face interaction. Proc. ICMI , 2012. Google ScholarGoogle ScholarDigital LibraryDigital Library
  9. R. Sutton and A. Barto. Reinforcement learning . MIT Press, 1998. Google ScholarGoogle ScholarDigital LibraryDigital Library
  10. A. van Woudenberg. A Chatbot Dialogue Manager . PhD thesis, Open University of the Netherlands, 2014.Google ScholarGoogle Scholar
  11. S. Young, M. Gasic, B. Thomson, and J. D. Williams. Pomdp-based statistical spoken dialog systems: A review. Proceedings of the IEEE , 101(5):1160--1179, 2013Google ScholarGoogle ScholarCross RefCross Ref

Index Terms

  1. Combining Chat and Task-Based Multimodal Dialogue for More Engaging HRI: A Scalable Method Using Reinforcement Learning

        Recommendations

        Comments

        Login options

        Check if you have access through your login credentials or your institution to get full access on this article.

        Sign in
        • Published in

          cover image ACM Conferences
          HRI '17: Proceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction
          March 2017
          462 pages
          ISBN:9781450348850
          DOI:10.1145/3029798

          Copyright © 2017 Owner/Author

          Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

          Publisher

          Association for Computing Machinery

          New York, NY, United States

          Publication History

          • Published: 6 March 2017

          Check for updates

          Qualifiers

          • abstract

          Acceptance Rates

          HRI '17 Paper Acceptance Rate51of211submissions,24%Overall Acceptance Rate192of519submissions,37%

        PDF Format

        View or Download as a PDF file.

        PDF

        eReader

        View online with eReader.

        eReader