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User performance with command, menu, and iconic interfaces

Published:01 April 1985Publication History
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Abstract

Performance and subjective reactions of 76 users of varying levels of computer experience were measured with 7 different interfaces representing command, menu, and iconic interface styles. The results suggest three general conclusions:

  • there are large usability differences between contemporary systems,

  • there is no necessary tradeoff between ease of use and ease of learning,

  • interface style is not related to performance or preference (but careful design is).

Difficulties involving system feedback, input forms, help systems, and navigation aids occurred in all styles of interface: command, menu, and iconic. New interface technology did not solve old human factors problems.

References

  1. Magers, C. An experimental evaluation of on-line help for non-programmers. In Proc. CHI '83 Humaa Factors in Computing System8 (Boston, December 12-15, 1983), ACM, New York, pp. 277-281. Google ScholarGoogle ScholarDigital LibraryDigital Library
  2. Roberts, T. L. Evaluation of computer text editors. Report SSL-79-9, Xerox PARC, Palo Alto, CA., November, 1979.Google ScholarGoogle ScholarDigital LibraryDigital Library
  3. Roberts, T. L. and Moran, T. P. The evaluation of text editors: methodology and empirical results. Comm. A CM, 26, April 1983, 265-283. Google ScholarGoogle ScholarDigital LibraryDigital Library

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  1. User performance with command, menu, and iconic interfaces

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      • Published in

        cover image ACM SIGCHI Bulletin
        ACM SIGCHI Bulletin  Volume 16, Issue 4
        April 1985
        201 pages
        ISSN:0736-6906
        DOI:10.1145/1165385
        Issue’s Table of Contents
        • cover image ACM Conferences
          CHI '85: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
          April 1985
          231 pages
          ISBN:0897911490
          DOI:10.1145/317456

        Copyright © 1985 ACM

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        Association for Computing Machinery

        New York, NY, United States

        Publication History

        • Published: 1 April 1985

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