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Understanding deaf and hard-of-hearing users' interest in sign-language interaction with personal-assistant devices

Published:20 May 2021Publication History

ABSTRACT

Proliferation of voice-controlled personal-assistant devices poses accessibility barriers for Deaf and Hard of Hearing (DHH) users. In this mixed interview (N=21) and survey (N=86) study, DHH American Sign Language (ASL) signers reported little experience with such devices yet strong interest if these devices could understand ASL commands. Beyond traditional uses, e.g. weather information, participants were interested in uses specific to the DHH experience, e.g. receiving alerts about sounds, triggering video calls, or requesting ASL interpretation. Participants gave examples of commands they would issue in these categories, where they would use these devices in their home, and how this interaction could be structured. This study contributes empirical knowledge of DHH signers' interest in ASL interaction with these devices, providing motivation and foundation for future research, including what to include in future datasets of videos of users giving commands in ASL, needed to create future sign-recognition technology.

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        cover image ACM Other conferences
        W4A '21: Proceedings of the 18th International Web for All Conference
        April 2021
        224 pages
        ISBN:9781450382120
        DOI:10.1145/3430263

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        Publication History

        • Published: 20 May 2021

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