David R. Millen
Michael A. Fontaine
Skip Abstract Section
Abstract
Promoting healthy collaboration in communities of practice takes management support at all levels. And management, of course, wants and needs to comprehend what the firm gets for that investment.
- 1 Bias,R.G.,and Mayhew,D.J.,Eds.Cost Justifying Usability. Academic Press,New York,1994. Google Scholar
Digital Library
- 2 Buzan,T.The MindMap Book:How To Use Radiant Thinking to Maximize Your Brain's Untapped Potential.Dutton,New York,1994.Google Scholar
- 3 Clare,M.and Detore,A.W.Knowledge Assets:A Professionals Guide to Valuation and Financial Management.Harcourt,New York,2000. Google ScholarDigital Library
- 4 Davenport,T.H.and Prusak,L.Working Knowledge.Harvard Business School Press,Boston,MA,1998.Google Scholar
- 5 Desmarais,M.C.,Leclair,R.,Fiset,J.,and Talbi,H.Cost justifying electronic performance support systems.Commun.ACM 40 ,7 (July 1997),39 -48. Google ScholarDigital Library
- 6 Fontaine,M.A.Keeping communities of practice afloat:Understanding and fostering roles in communities.Knowledge Manage.Rev.4 ,4 (Sept./Oct.2001),16 -21.Google Scholar
- 7 Karat,C-M.A business case approach to usability cost justification. Cost Justifying Usability.R.G.Bias and D.J.Mayhew,Eds.Academic Press,New York,1994. Google ScholarDigital Library
- 8 Lesser,E.and Storck,J.Communities of practice and organizational performance.IBM Systems J.40 ,4 (2001). Google ScholarDigital Library
- 9 Mantei,M.M.,and Teorey,T.J.Cost/benefit analysis for incorporating human factors in the software lifecycle.Commun.ACM 31 ,4 (Apr. 1988),428 -439. Google ScholarDigital Library
- 10 Sassone,P.G.Cost benefit analysis of information systems:A survey of methodologies.In Proceedings of the ACM Conference on Supporting Group Work .(Palo Alto,CA).ACM Press,New York,126 -133. Google ScholarDigital Library
- 11 Wenger,E.,McDermott R.M.,and Snyder,W.M.Cultivating Communities of Practice .Harvard Business School,Boston,MA.2002. Google ScholarDigital Library
Index Terms
- Understanding the benefit and costs of communities of practice
Recommendations
Communities of practice and organizational performance
As organizations grow in size, geographical scope, and complexity, it is increasingly apparent that sponsorship and support of communities of practice--groups whose members regularly engage in sharing and learning, based on common interests--can improve ...
Utilization and Perceived Benefit for Diverse Users of Communities of Practice in a Healthcare Organization
Communities of practice have been heralded as a powerful knowledge management tool, especially for geographically disparate workgroups. Research into knowledge management KM in healthcare organizations is a needed research focus, given that differences ...
Comments