ABSTRACT
Trust is a key element of knowledge work: what we know depends largely on others. This paper discusses the concepts of communities of practice and epistemic cultures, and their implication for design of digital libraries that support data sharing, with particular reference to practices of trust and credibility. It uses an empirical study of a biodiversity digital library of data from a variety of sources to illustrate implications digital library design and operation. It concludes that diversity and uncomfortable boundary areas typify, not only digital library user groups, but the design and operation of digital libraries.
- Alexander, J., Tate, M. Web Wisdom: How to Evaluate and Create Information Quality on the Web. Lawrence Erlbaum Associates: Mahwah, NJ, 1999 Google ScholarDigital Library
- Bishop, A. P., Buttenfield, B., Van House, N. A. (eds.). Digital Library Use: Social Practice in Design and Evaluation. MIT Press: Cambridge, MA, 2001 Google ScholarDigital Library
- Bowker, G. C. Biodiversity datadiversity. Social Studies of Science 30, 5 (2000) 643--683Google Scholar
- Burbules, N. C. Paradoxes of the web: the ethical dimensions of credibility. Library Trends 49, 3 (2001) 441--453Google Scholar
- Davenport, E., Cronin, B. The citation network as a prototype for representing trust in virtual environments. In Cronin B., Atkins H. B. (eds.). The Web of Knowledge: a Festschrift in Honor of Eugene Garfield. Information Today Inc. & The American Society for Information Science: Medford, NJ, 2000Google Scholar
- Donath, J. Being real: questions of tele-identity. In Goldberg K. (ed.). The Robot in the Garden: Telerobotics and Telepistemology in the Age of the Internet. MIT Press: Cambridge, MA, 2000 Google ScholarDigital Library
- Fogg, B. J. and others. What makes web sites credible? a report on a large quantitative study, in CHI 2001 (Seattle, WA, 2001), ACM, 61--68 Google ScholarDigital Library
- Fritch, J. W. and Cromwell, R. L. Evaluating internet resources: identity, affiliation, and cognitive authority in a networked world. Journal of the American Society for Information Science and Technology 52, 6 (2001) 499--507 Google ScholarDigital Library
- Fukuyama, F. Trust: the Social Virtues and the Creation of Prosperity. Free Press Paperbacks: New York, 1995Google Scholar
- Fuller, S. Social Epistemology. Indiana University Press: Bloomington and Indianapolis, IN, 1988Google Scholar
- Gambetta, D. Can we trust trust? In Gambetta D. (ed.). Trust: Making and Breaking Cooperative Relationships. Basil Blackwell: New York, NY, 1988Google Scholar
- Gambetta, D. Trust: Making and Breaking Cooperative Relationships. Basil Blackwell: New York, NY, 1988Google Scholar
- Goldman, A. I. Knowledge in a Social World. Clarendon Press: Oxford, 1999Google ScholarCross Ref
- Goldman, A. I. Social epistemology. Stanford Encyclopedia of Philosophy . 2001. 10-19-2001Google Scholar
- Goodwin, C. Professional vision. American Anthropologist 96, 3 (1994) 606--634Google ScholarCross Ref
- Greenspan, S., Goldberg, D., Weimer, D., and Basso, A. Interpersonal trust and common ground in electronically mediated communication, in CSCW '00 (Philadelphia, PA, 2000), ACM, 251--260 Google ScholarDigital Library
- Hess, D. Science Studies: an Advanced Introduction. New York University Press: New York, 1997Google Scholar
- Jensen, C., Farnhman, S. D., Drucker, S. M., and Kollock, P. The effect of communication modality on cooperation in online environments, in CHI 2000 (The Hague, Amsterdam, 2000), ACM, 470--477 Google ScholarDigital Library
- Jones, K. Trust. Routledge Encyclopedia of Philosophy. 2000. 7-18-2001Google Scholar
- Knorr Cetina, K. Epistemic Cultures: How the Sciences Make Knowledge. Harvard University Press: Cambridge, MA, 1999Google Scholar
- Lane, C. Introduction: theories and issues in the study of trust. In Lane C., Bachman R. (eds.). Trust Within and Between Organizations: Conceptual Issues and Empirical Applications. Oxford University Press: Oxford, 1998Google Scholar
- Latour, B. Drawing things together. In Lynch M., Woolgar S. (eds.). Representation in Scientific Practice. MIT Press: Cambridge, MA, 1990Google Scholar
- Latour, B., Woolgar, S. Laboratory Life: The Construction of Scientific Facts. Princeton University Press: Princeton, NJ, 1991Google Scholar
- Lave, J. The practice of learning. In Chaiklin, Seth, Lave J. (ed.). Understanding Practice: Perspectives on Activity and Context. Cambridge University Press: Cambridge, 1983Google Scholar
- Lave, J. Cognition in Practice: Mind, Mathematics, and Culture in Everyday Life. Cambridge University Press: Cambridge, 1988Google ScholarCross Ref
- Lave, J., Wenger, E. Situated Learning: Legitimate Peripheral Particiption. Cambridge University Press: Cambridge, England, 1991Google Scholar
- Luhmann, N. Risk: a Sociological Theory. Aldine de Gruyter: New York, 1994Google Scholar
- Lynch, C. A. When documents deceive: trust and provenance as new factors for information retrieval into tangled web. Journal of the American Society for Information Science and Technology 52, 1 (2001) 12--17 Google ScholarDigital Library
- Lynch, M., Woolgar, S. (eds.). Representation in Scientific Practice. MIT Press: Cambridge, MA, 1990Google Scholar
- Maier, D., Landis, E., Cushing, J., Frondorf, A., Silberschatz, A., and Schnase, J. L. Research Directions in Biodiversity and Ecosystem Informatics: Report of a NSF, USGS, NASA Workshop on Biodiversity and Ecosystem Informatics. Greenbelt, MD, NASA Goddard Space Flight Center, 2001Google Scholar
- McDonald, D. W. and Ackerman, M. S. Expertise recommender: a flexible recommendation system and architecture, in CSCW '00 (Philadelphia, PA, 2000), ACM, 231--240 Google ScholarDigital Library
- Olson, G. M. and Olson, J. S. Distance matters. Human-Computer Interaction 15 (2000) 139--178 Google ScholarDigital Library
- Olson, J. S. and Olson, G. M. i2i trust in e-commerce. CACM 43, 12 (2000) 41-44 Google ScholarDigital Library
- Putnam, R. D. Bowling Alone: the Collapse and Revival of American Community. Simon & Schuster: New York, 2000 Google ScholarDigital Library
- Rieh, S. Y. and Belkin, N. J. Understanding judgment of information quality and cognitive authority in the WWW, in American Society for Information Science and Technology Annual Meeting, Pittsburgh, Pennsylvania, Oct. 24-29, 1998, 1998), Information Today, Inc, 279--289Google Scholar
- Schiff, L., Van House, N. A., and Butler, M. Understanding complex information environments: a social analysis of watershed planning, in Digital Libraries '97: Proceedings of the ACM Digital Libraries Conference (Philadelphia, PA, 1997), ACM Press, 161--186 Google ScholarDigital Library
- Schneider, F. B. ed. Trust in Cyberspace. National Academy Press: Washington, DC, 1999 Google ScholarDigital Library
- Seligman, A. B. The Problem of Trust. Princeton University Press: Princeton, NJ, 1997Google Scholar
- Shapin, S. A Social History of Truth: Civility and Science in Seventeenth-Century England. University of Chicago Press: Chicago, IL, 1994Google Scholar
- Shneiderman, B. Designing trust into online experiences. CACM 43 (2000) 57--59 Google ScholarDigital Library
- Star, S. L. The structure of ill-structured solutions: boundary objects and heterogeneous distributed problem solving. In Gasser, L., Huhns, M. (eds.). Distributed Artificial Intelligence, 2. Pitman Publishing: 1989 Google ScholarDigital Library
- Star, S. L. and Griesmer, J. R. Institutional ecology, "translations," and boundary objects: amateurs and professionals in Berkeley's Museum of Vertebrate Zoology, 1907-39. Social Studies of Science 19 (1989) 387--420Google Scholar
- Suchman, L. Working relations of technology production and use. Computer Supported Cooperative Work (CSCW) 2 (1994) 21--39Google Scholar
- Sztompka, P. Trust: a Sociological Theory. Cambridge University Press: Cambridge, England, 1999Google Scholar
- Uslaner, E. M. Trust, Civic Engagement, and the Internet. 2000.http://www.pewtrusts.com/pdf/vf_pew_internet_trust_paper.pdfGoogle Scholar
- Van House, N. User needs assessment and evaluation for the UC Berkeley electronic environmental library project, in Digital Libraries '95: The Second International Conference on the Theory and Practice of Digital Libraries (San Antonio, TX, 1995)Google Scholar
- Van House, N. A. Digital libraries and practices of trust: networked biodiversity information. Social Epistemology, in press (2002)Google Scholar
- Van House, N. A. Digital libraries and collaborative knowledge construction. In Bishop A. P., Buttenfield, B., Van House, N. A. (eds.). Digital Library Use: Social Practice in Design and Evaluation. MIT Press: Cambridge, MA, 2002Google Scholar
- Van House, N., Butler, M., and Schiff, L. Cooperative knowledge work and practices of trust: sharing environmental planning data sets, in CSCW '98: The ACM Conference On Computer Supported Cooperative Work (Seattle, WA, 1998), 335--343 Google ScholarDigital Library
- Vann, K. and Bowker, G. C. Instrumentalizing the truth of practice. Social Epistemology 15, 3 (2001) 247--262Google ScholarCross Ref
- Wenger, E. Communities of Practice: Learning, Meaning, and Identity. Cambridge University Press: New York, 1998Google ScholarCross Ref
- Wilson, P. Second-Hand Knowledge: an Inquiry into Cognitive Authority. Greenwood Press: Westport, CT, 1983Google Scholar
Index Terms
- Trust and epistemic communities in biodiversity data sharing
Recommendations
Trust in Data Science: Collaboration, Translation, and Accountability in Corporate Data Science Projects
The trustworthiness of data science systems in applied and real-world settings emerges from the resolution of specific tensions through situated, pragmatic, and ongoing forms of work. Drawing on research in CSCW, critical data studies, and history and ...
Exploring the antecedents of trust in virtual communities
Although previous research has established that interpersonal trust and system trust are critical in shaping individual behaviour in virtual settings, the two perspectives have not been examined by IS researchers in virtual communities (VCs) ...
Mobile-banking adoption by Iranian bank clients
This study provides insights into factors affecting the adoption of mobile banking in Iran. Encouraging clients to use the cell-phone for banking affairs, and negative trends in the adoption of this technology makes it imperative to study the factors ...
Comments