Jason I. Hong
Francis C. Li
James Lin
James A. Landay
ABSTRACT
Web site designers have expressed concerns that formal, cleaned-up representations of early ideas cause end-users to focus on inappropriate details. It is believed that the high-fidelity of formal representations cause end-users to believe a design is more complete and therefore not amenable to high-level changes and suggestions. In this paper we present an experiment comparing end-user perceptions of formal and informal electronic representations of web site designs. We found that end-users do in fact believe formal representations are finished and unchanging, but that this does not seem to influence the level of detail in their suggestions. However, it appears that informal designs presented in an electronic medium raises user expectations such that lower-level suggestions about the visual aspects were made.
- Landay, J. A., Interactive Sketching for the Early Stages of User Interface Design. Technical Report CMU-CS-96-201, Carnegie Mellon University, Pittsburgh, PA 1996.]] Google Scholar
Digital Library
- Lin, J., M. W. Newman, J. I. Hong, and J. A. Landay. DENIM: Finding a Tighter Fit Between Tools and Practice for Web Site Design. In Proceedings of Human Factors in Computing Systems: CHI 2000. The Hague, The Netherlands. pp. 510-517, April 1-6 2O00.]] Google ScholarDigital Library
- Newman, M. W. and J. A. Landay. Sitemaps, Storyboards, and Specifications: A Sketch of Web Site Design Practice. In Proceedings of Designing Interactive Systems. DIS 2000. New York City. pp. 263-274, August 2000.]] Google ScholarDigital Library
- Wong, Y. Y. Rough and Ready Prototypes: Lessons From Graphic Design. In Proceedings of Human Factors in Computing Systems: CHI '92. Monterey, CA. pp. 83-84, May 3-7 1992.]] Google ScholarDigital Library
Index Terms
- End-user perceptions of formal and informal representations of web sites
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