skip to main content
10.1145/22627.22353acmconferencesArticle/Chapter ViewAbstractPublication PageschiConference Proceedingsconference-collections
Article
Free Access

Classifying users: a hard look at some controversial issues

Authors Info & Claims
Published:01 April 1986Publication History

ABSTRACT

It has become a common recommendation to computer interface designers that they should “Know the User” (e.g., Rubinstein and Hersh, 1984). This panel discussion will examine the issues that arise from this advice.

References

  1. Card, S.K., Moran, T. P., & Newell, A. The Psychology of Human-Computer Interaction. Hillsdale, NJ: Lawrence Erlbaum, 1983. Google ScholarGoogle ScholarDigital LibraryDigital Library
  2. Carroll, J.M., & Rosson, M.B. Usability specifications as a tool in iteratlve development. In R. Hartson (Ed.), Advances in Human-Computer Interaction. New York: Ablex, 1985.Google ScholarGoogle Scholar
  3. Carroll, J.M., & Rosson, M.B. The paradox of the active user. In J.M. Carroll (Ed.), facing throught: Cognitive aspects of human computer interaction. MIT Press, to appear. Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. Martin, J. Design of Man-Computer Dialogues. Englewood Cliffs, NJ: Prentice-Hall, 1973. Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. Potosnak, K.M., Choice of interface modes by empirically derived categories of users, doctoral dissertation, The Johns Hopkins University, 1983. (Can be obtained from University Microfilms international; 300 North Zeeb Road; Ann Arbor, Michigan 48106)Google ScholarGoogle Scholar
  6. Potosnak, K.M., Choice of interface modes by empirical groupings of computer users. Proceedings of the First IFIP conference on Human-Computer Interaction (INTERACT '84), London, 4-7 September, 1984, 2.262-2.267.Google ScholarGoogle Scholar
  7. Ramsey, H.R., & Atwood, M.E. Human in computer systems: A review of the literature. Technical Report SAI-79-111-DEN. Englewood, CO: Science Applications, Inc., 1979. (NTIS No. ADA075679)Google ScholarGoogle Scholar
  8. Rosson, M.B., & Mellen, N.M. Behavioral issues in speech-based remote information access. In L. Lerman (Ed.), Proceedings of the Input/Output Society San Francisco: AVIOS, 1985 (Also IBM Research Report RC 11028).Google ScholarGoogle Scholar
  9. Rubinstein, R., & Hersh, H. The Human Factor. Burlington, MA: Digital Press, 1984.Google ScholarGoogle Scholar
  10. Smith, S.L. The usability of software-Design guidelines for the user-system interface. Paper presented at the ITT Human Factors Symposium, ITT Shelton, Connecticut, October 1981.Google ScholarGoogle Scholar
  11. Shackel, B. The concept of usability. Paper presented at ITT Human Factors Symposium, ITT Shelton, Connecticut, October, 1981.Google ScholarGoogle Scholar
  12. Shackel, B. Ergonomics in information technology in Europe -- A review. Behaviour and Information Technology, 1985, 4(4), 263-287.Google ScholarGoogle ScholarCross RefCross Ref

Index Terms

  1. Classifying users: a hard look at some controversial issues

        Recommendations

        Comments

        Login options

        Check if you have access through your login credentials or your institution to get full access on this article.

        Sign in
        • Published in

          cover image ACM Conferences
          CHI '86: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
          April 1986
          362 pages
          ISBN:0897911806
          DOI:10.1145/22627

          Copyright © 1986 ACM

          Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

          Publisher

          Association for Computing Machinery

          New York, NY, United States

          Publication History

          • Published: 1 April 1986

          Permissions

          Request permissions about this article.

          Request Permissions

          Check for updates

          Qualifiers

          • Article

          Acceptance Rates

          CHI '86 Paper Acceptance Rate47of122submissions,39%Overall Acceptance Rate6,199of26,314submissions,24%

        PDF Format

        View or Download as a PDF file.

        PDF

        eReader

        View online with eReader.

        eReader