J. Nielsen
ABSTRACT
In a field study of use of integrated business software by business professionals, we found several characteristics of the real-world situation leading to the under-utilization of integrated software and being of importance for its human factors. Professionals work in a heterogeneous software environment filled with practical problems, they follow “satisficing” strategies of sub-optimal usage, and they have problems migrating to more advanced uses. Current levels of software integration do not always adequately or easily support the “task integration” requirements of real tasks such as handling many small things.
- Carter, J.A.; and Tubman, J.B. 1984. integrated software packages: Past, present and future. Technical Report 84-15, Department of Computational Science, University of Saskatchewan, Saskatoon, Canada.Google Scholar
- Graesser, A.C. 1981. Prose Comprehension Beyond the Word. New York: Springer-Verlag.Google Scholar
- Lu, C. 1984. Integrated software bids for center stage. High Technology 4, 11 (November), pp. 32-45.Google Scholar
- Mack, R.L.; and Nielsen, J. 1986. Integrated software for business professionals: A partly annotated bibiography and overview of techniques, trends, and behavioral issues. Technical report in preparation, IBM T.J. Watson Research Center.Google Scholar
- Malone, T.W. 1983. How do people organize their desks? Implications for the design of office information systems. ACM Trans. Office Inf. Sys. 1, 1 (January), 99-112. Google ScholarDigital Library
- Petrosky, M. 1985. Demand for micro managers increasing. lnfoWorld 7, 26 (July 1)~ pp. 30-34.Google Scholar
- Reitman Olson, J. 1986. Cognitive analysis of people's use of software. To appear in J.M. Carroll (Ed.): Interfacing Thought: Cognitive Aspects of Human-Computer Interaction. Cambridge: Bradford Books, MIT Press. Google ScholarDigital Library
- Rosson, M.B. 1983. Patterns of experience in text editing. Proc. CHI'83 Human Factors in Computing Systems (Boston, December 12-15, 1983), pp. 171-175. Google ScholarDigital Library
- Sasso, W. 1985. A comparison of two potential bases 1"or office analysis: Functional and organizational unit. Unpublished Dissertation, University of Michigan.Google Scholar
- Seybold, P.B. 1984. Integrated Systems: How far have they come? Where are they going? The Seybold Report on Office Systems 7, 9 (September t0, 1984), pp. 1-13.Google Scholar
- Simon, H.R. 1969. The Sciences of the Artificial. Cambridge, MA: The M.I.T. Press. Google ScholarDigital Library
- Sirbu, M., Schoechet, S., Kunin, J., Hammer, M., Sutherland, J. and Zarmer, C. 1983. Office analysis: Methodology and cases. Technical Report MIT/LCS/TR-289, March 1983. Google ScholarDigital Library
Index Terms
- Integrated software usage in the professional work environment: evidence from questionnaires and interviews
Recommendations
Integrated software usage in the professional work environment: evidence from questionnaires and interviews
Special issue: CHI '86 Conference ProceedingsIn a field study of use of integrated business software by business professionals, we found several characteristics of the real-world situation leading to the under-utilization of integrated software and being of importance for its human factors. ...
Opusdei-Integrated Environment for Software Development and Maintenance
COMPSAC '96: Proceedings of the 20th Conference on Computer Software and ApplicationsAbstract: This paper discusses an integrated software development and maintenance environment, Opusdei, built and used for the past seven years at Hitachi Software Engineering (HSK) for its various projects. Industrial software is usually large, has ...
(ISEF): an integrated industrial-strength software engineering framework
SDE 3: Proceedings of the third ACM SIGSOFT/SIGPLAN software engineering symposium on Practical software development environmentsISEF is an environment for programming-in-the-large that integrates disparate software engineering principles, methods and tools into an industrial-strength, automated software development framework. Projects using ISEF have reported increased software ...
Comments