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The importance of percent-done progress indicators for computer-human interfaces

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Published:01 April 1985Publication History
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Abstract

A “percent-done progress indicator” is a graphical technique which allows the user to monitor the progress through the processing of a task. Progress indicators can be displayed on almost all types of output devices, and can be used with many different kinds of programs. Practical experience and formal experiments show that prograss indicators are an important and useful user-interface tool, and that they enhance the attractiveness and effectiveness of programs that incorporate them. This paper discusses why progress indicators are important. It includes the results of a formal experiment with progress indicators. One part of the experiment demonstrates that people prefer to have progress indicators. Another part attempted to replicate earlier findings to show that people prefer constant to variable response time in general, and then to show that this effect is reversed with progress indicators, but the results were not statistically significant. In fact, no significant preference for constant response time was shown, contrary to previously published results.

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            • Published in

              cover image ACM SIGCHI Bulletin
              ACM SIGCHI Bulletin  Volume 16, Issue 4
              April 1985
              201 pages
              ISSN:0736-6906
              DOI:10.1145/1165385
              Issue’s Table of Contents
              • cover image ACM Conferences
                CHI '85: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
                April 1985
                231 pages
                ISBN:0897911490
                DOI:10.1145/317456

              Copyright © 1985 ACM

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              • Published: 1 April 1985

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