ABSTRACT
The participation of citizens in governments' decision-making is gaining more and more attention with the emergence and the availability of information and communication technologies (ICTs). However, it is still necessary to seek the most effective means to implement this activity in a way and a time that gives the citizens the opportunity to have a real influence on the decisions being made. This paper proposes a multidimensional analysis framework to better understand citizens' participation in a decision-making perspective. The objective of this framework is to provide a methodological approach for the collection, processing and analysis of information provided by citizens during an electronic citizens participation activity.
- Aichholzer, G. and Westholm, H. 2009. Evaluating eparticipation projects: Practical examples and outline of an evaluation frame-work. European Journal of ePractice 7, 1--18.Google Scholar
- Alawadhi, S., Aldama-Nalda, A., Chourabi, H., Gil-Garcia, J. R., Leung, S., Mellouli, S., Nam, T., Pardo, T. A., Scholl, H. J., and Walker, S. 2012. Building understanding of smart city initiatives. In Electronic government. Springer, 40--53.Google Scholar
- Bannister, F. 2009. Ict hyperbole and the red queen syndrome: e-participation policy and the challenge of technology change. E-Gov. 2.0: pave the way for e-Participation, 115--125.Google Scholar
- Benferhat, S. and Boudjelida, A. 2011. Adding constraints and flexible preferences in travel reservation systems. In IEEE 23rd International Conference on Tools with Artificial Intelligence. IEEE Computer Science Press, 1063--1068. Google ScholarDigital Library
- Benferhat, S., Boudjelida, A., and Tabia, K. 2012. Revising the outputs of a decision tree with expert knowledge: Application to intrusion detection and alert correlation. In IEEE 24th International Conference on Tools with Artificial Intelligence. Vol. 1. IEEE, 452--459. Google ScholarDigital Library
- Boudjelida, A. and Benferhat, S. 2016. Conjunctive choice logic. In The International Symposium on Artificial Intelligence and Mathematics ISAIM.Google Scholar
- Boudjelida, A., Mellouli, S., and Lee, J. 2016. Electronic citizens participation: Systematic review. In 9th International Conference on Theory and Practice of Electronic Governance Proceedings ICEGOV. Google ScholarDigital Library
- Boughanem, M., Chrisment, C., Mothe, J., Souledupuy, C., and Tamine, L. 2000. Connectionist and genetic approaches to perform ir. Soft computing in information retrieval: techniques and applications, 173-- 198.Google Scholar
- Bruns, A. and Swift, A. 2011. Enabling citizen engagement at arms' length from government. In 4th International Conference on eDemocracy. Vol. 3. 57--69.Google Scholar
- Bryson, J. M., Quick, K. S., Slotterback, C. S., and Crosby, B. C. 2013. Designing public participation processes. Public administration review 73, 1, 23--34.Google Scholar
- Buttcher S., C. C. L. A. and V., C. G. 2010. Information Retrieval: Implementing and Evaluating Search Engines. MIT Press. Google ScholarDigital Library
- C., P. 1984. Soft evaluation of boolean search queries in information retrieval systems. Information Technology: Research and Development, 33--42. Google ScholarDigital Library
- Campbell, L. M. and Vainio-Mattila, A. 2003. Participatory development and community-based conservation: Opportunities missed for lessons learned? Human Ecology 31, 3, 417--437.Google ScholarCross Ref
- C.D., M. and H., S. 1999. Foundations of statistical natural language processing. MIT press, Massachusetts. Google ScholarDigital Library
- Chourabi, H., Nam, T., Walker, S., Gil-Garcia, J. R., Mellouli, S., Nahon, K., Pardo, T. A., and Scholl, H. J. 2012. Understanding smart cities: An integrative framework. In System Science (HICSS), 2012 45th Hawaii International Conference on. IEEE, 2289--2297. Google ScholarDigital Library
- Codd, E., Codd, S., and Salley, C. 1993. Providing OLAP (On-line Analytical Processing) to User-analysts: An IT Mandate. Codd & Associates.Google Scholar
- Coleman, S. and Kaposi, I. 2009. A study of e-participation projects in third-wave democracies. International Journal of Electronic Governance 2, 4, 302--327.Google ScholarCross Ref
- Cornwall, A. 2008. Unpacking 'participation': models, meanings and practices. Community Development Journal 43, 3, 269--283.Google ScholarCross Ref
- Croft, B., Metzler, D., and Strohman, T. 2011. Search Engines: Information Retrieval in Practice. Addison-Wesley.Google Scholar
- Dalton, R. J. 2013. Citizen politics: Public opinion and political parties in advanced industrial democracies. Cq Press.Google Scholar
- Dkaki, T., B., D., Egret, D., and Mothe, J. 2000. Information discovery from semi-structured sources - application to astronomical literature. Computer Physics Communication 127, 2--3, 198--206.Google ScholarCross Ref
- Elgarah, W. and Courtney, J. 2002. Enhancing the g2c relationship through new channels of communication: Web-based citizen input. AMCIS 2002 Proceedings, 82.Google Scholar
- Fagence, M. 2014. Citizen participation in planning. Elsevier.Google Scholar
- Feldman, R. and Hirsh, H. 1997. Exploiting background information in knowledge discovery from text. Journal of Intelligent Information Systems 9, 1, 83--97. Google ScholarDigital Library
- Fischer, F. 2000. Citizens, experts, and the environment: The politics of local knowledge. Duke University Press.Google Scholar
- Fitz-Gibbon, C. T. 1990. Performance indicators. Vol. 2. Multilingual Matters.Google Scholar
- Fung, A. 2015. Putting the public back into governance: The challenges of citizen participation and its future. Public Administration Review.Google Scholar
- Fung, P. and Mckeown, K. 1997. A technical word and term translation aid using noisy parallel corpora across language groups. Machine translation 12, 53--87. Google ScholarDigital Library
- Gaventa, J. and Barrett, G. 2010. So what difference does it make? mapping the outcomes of citizen engagement. IDS Working Papers 2010, 347, 01--72.Google Scholar
- Gibson, R. and Cantijoch, M. 2013. Conceptualizing and measuring participation in the age of the internet: Is online political engagement really different to offline? The Journal of Politics 75, 03, 701--716.Google ScholarCross Ref
- Goven, J. 2003. Deploying the consensus conference in new zealand: Democracy and de-problematization. Public Understanding of Science 12, 4, 423--440.Google ScholarCross Ref
- Hays, R. A. 2007. Community activists'perceptions of citizenship roles in an urban community: a case study of attitudes that affect community engagement. Journal of Urban Affairs 29, 4, 401--424.Google ScholarCross Ref
- Hermida, A. 2010. E-democracy remixed. learning from the bbc's action network and the shift from a static commons to a partici-patory multiplex. Journal of eDemocracy 2, 2, 119--130.Google Scholar
- Irvin, R. A. and Stansbury, J. 2004. Citizen participation in decision making: is it worth the effort? Public administration review 64, 1, 55--65.Google Scholar
- Jacobs, P. S. 2014. Text-based intelligent systems: Current research and practice in information extraction and retrieval. Psychology Press.Google Scholar
- Johnston, P. 2010. Transforming government's policy-making processes. why encouraging more and easier citizen input into policy-making is not enough. Journal of eDemocracy 2, 2, 162--169.Google Scholar
- Kleinman, D. L. 2000. Science, technology, and democracy. SUNY Press.Google Scholar
- Kodratoff, Y. 1999. Knowledge discovery in texts: A definition, and applications. foundations of intelligent systems. In In proceedings of the 11th Int'l Symposium, ISMS'99 - Lecture Notes in Artificial Intelligence, LNAI. Vol. 1609. 16--29. Google ScholarDigital Library
- Kriplean, T., Beschastnikh, I., Borning, A., McDonald, D. W., and Zachry, M. 2009. Designing mediating spaces between citizens and government. In ACM SIGCHI Conference on Human Factors in Computing Systems (CHI'09). 10--20.Google Scholar
- Levine, P. 2013. We are the ones we have been waiting for: The promise of civic renewal in America. Oxford University Press.Google Scholar
- Lim, J. H. 2010. Empowering citizens'voices in the era of e-government: implications from south korean cases. Theoretical and Empirical Researches in Urban Management 16, 19.Google Scholar
- Lippa, B. 2008. eParticipation Evaluation and Impact (D13.3 Demo - net booklet). Bremen/Leeds.Google Scholar
- Loukis, E., Macintosh, A., and Charalabidis, Y. 2013. E-Participation in Southern Europe and the Balkans: Issues of Democracy and Participation Via Electronic Media. Routledge.Google ScholarCross Ref
- Lukensmeyer, C. J. 2012. Bringing citizen voices to the table: A guide for public managers. JohnWiley & Sons.Google Scholar
- Macintosh, A., Coleman, S., and Schneeberger, A. 2009. eparticipation: The research gaps. In In proceedings of ePart 2009, Lecture Notes in Computer Science. Vol. 5694. 1--11. Google ScholarDigital Library
- Maier, E. and Reimer, U. 2010. Process support for increasing participation in eparticipation. Journal of eDemocracy 2, 1, 46--55.Google Scholar
- Mutz, D. C. 2006. Hearing the other side: Deliberative versus participatory democracy. Cambridge University Press.Google Scholar
- Nabatchi, T. 2012. Putting the "public" back in public values research: Designing participation to identify and respond to values. Public Administration Review 72, 5, 699--708.Google ScholarCross Ref
- Nabatchi, T. and Amsler, L. B. 2014. Direct public engagement in local government. The American Review of Public Administration, 0275074013519702.Google Scholar
- Nam, T. and Pardo, T. A. 2011. Conceptualizing smart city with dimensions of technology, people, and institutions. In Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times. ACM, 282--291. Google ScholarDigital Library
- Nations, U. 2014. United Nations E-Government Survey 2014: E-Government for the future we want. United Nations Departement of economic and social affairs.Google Scholar
- Parmenter, D. 2015. Key performance indicators: developing, implementing, and using winning KPIs. John Wiley & Sons.Google Scholar
- Peart, M. and Ramos Diaz, J. 2007. Comparative Project on Local e-Democracy Initiatives in Europe and North America. Zurich: e-Democracy Centre.Google Scholar
- Phillips, S. D. and Orsini, M. 2002. Mapping the links: Citizen involvement in policy processes. Canadian Policy Research Networks Ottawa, ON.Google Scholar
- Piotrowski, S. J. and Borry, E. 2010. An analytic framework for open meetings and transparency. Public Administration and Management 15, 1, 138--176.Google Scholar
- Ricciardi, F. and Lombardi, P. 2010. Widening the disciplinary scope of eparticipation. reflections after a research on tourism and cultural heritage. In In proceedings of ePart 2010, Lecture Notes in Computer Science. Vol. 6229. 140--150. Google ScholarDigital Library
- Rios, J., Insua, D. R., Fernandez, E., and Rivero, J. 2005. Participatory budget formation through the web. In E-Government: Towards Electronic Democracy. Springer, 268--276. Google ScholarDigital Library
- Roberts, N. C. 2015. The age of direct citizen participation. Routledge.Google Scholar
- Rohen, M. and Chrissafis, T. 2010. European eparticipation developments: from ad hoc experiences towards mass scale engagement. JeDEM-eJournal of eDemocracy and Open Government 2, 2, 89--98.Google ScholarCross Ref
- Saebo, O., Rose, J., and Flakc, L. S. 2008. The shape of eparticipation: Characterizing an emerging research area. Government Information Quarterly 25, 3, 400--428.Google ScholarCross Ref
- Sanford, C. and Rose, J. 2007. Characterizing eparticipation. International Journal of Information Management 27, 6, 406--421. Google ScholarDigital Library
- Sasaki, D. 2010. Technology for Transparency: The role of technology and citizen media in promoting transparency, accountability and civic participation. Amsterdam: Global Voices.Google Scholar
- Seltzer, E. and Mahmoudi, D. 2012. Citizen participation, open innovation, and crowdsourcing: Challenges and opportunities for planning. Journal of Planning Literature, 0885412212469112.Google Scholar
- Smith, S. and Dalakiouridou, E. 2009. Contextualising public (e)participation in the governance of the european union. European Journal of ePractice 7, 1--11.Google Scholar
- Sparck J. K., W. S. and Robertson, S. E. 2000. A probabilistic model of information retrieval: Development and comparative experiments. Information Processing & Management 36, 6, 779--840. Google ScholarDigital Library
- Tambouris, E., Liotas, N., and K., T. 2007. A framework for assessing eparticipation projects and tools. In In proceedings of 40 th Annual Hawaii International Conference on System Sciences (HICSS-40). 90--99. Google ScholarDigital Library
- Tambouris, E., Macintosh, A., Dalakiouridou, E., Smith, S., Panopoulou, E., and Tarabanis, K. 2013. eParticipation in Europe: Current State and Practical Recommendations, in E-Government Success Around the World: Cases, Empirical Studies, and Practical Recommendations. IGI Global.Google Scholar
- Thomas, J. C. 2015. Public involvement in public management. The Age of Direct Citizen Participation 50, 4, 443.Google Scholar
- UN-DESA. 2013. Developing capacity for participatory governance through e-participation: engaging citizens in policy and decision-making processes using ICTs. Division for Public Administration and Development Management (DPADM) Development Management Branch.Google Scholar
- Van den Broek, T., Frissen, V., Huijboom, N., and Punie, Y. 2010. The impact of social computing on public services: a rationale for government 2.0. European Journal of ePractice 9, 5--19.Google Scholar
- Van Eijk, C. 2014. Growing access to local decision-making? explaining variation among dutch municipalities in the institutional measures to promote citizen participation. Journal of Urban Affairs 36, 2, 256--275.Google ScholarCross Ref
- Veronis, j. 2004. Hyperlex: lexical cartography for information retrieval. Computer, speech and language 18, 3, 223--252.Google Scholar
- Wampler, B. 2007. Participatory budgeting in Brazil: Contestation, cooperation, and accountability. Penn State Press.Google Scholar
- Westholm, H. and Wimmer, M. 2007. Interdisciplinary framework to address the socio-technical and political challenges of eParticipa-tion: Demo-net D6.2. Bremen: DEMO-Net.Google Scholar
- Whyte, A. and Macintosh, A. 2002. Analysis and evaluation of e-consultations. e-Service Journal 2, 1, 9--34.Google Scholar
Recommendations
Electronic Citizens Participation: Systematic Review
ICEGOV '15-16: Proceedings of the 9th International Conference on Theory and Practice of Electronic GovernanceCitizen participation is considered as one of the core elements of transparency of Governments with regard to their citizens. In these participations, Governments generally ask people to give their opinions with regard to particular subjects. ...
e-participation in EEU countries: a case study of government websites
eGose '17: Proceedings of the Internationsl Conference on Electronic Governance and Open Society: Challenges in EurasiaThis paper presents the results of an e-Participation study of Eurasian Economic Union member states. The websites of each country's key ministries served as the object of the research. The original research methodology used in this paper is based on ...
From participation to e-participation: the German case
ICEGOV '08: Proceedings of the 2nd international conference on Theory and practice of electronic governanceThis paper informs about the public policies on e-Participation in Germany. At the moment e-Participation happens in political niche arenas and does not have real impact or importance on political decision-making. Activists and researchers promote the ...
Comments