2011 | OriginalPaper | Buchkapitel
Classification of Interactive System Components Enables Planning Heuristic Evaluation Easier
verfasst von : Llúcia Masip, Marta Oliva, Toni Granollers
Erschienen in: Design, User Experience, and Usability. Theory, Methods, Tools and Practice
Verlag: Springer Berlin Heidelberg
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Nowadays, new technology continually is turning up and it has incorporated different interactive systems. In a parallel way, people use these technologies and they have to use IS to resolve their tasks without taking into account technology complexities. We consider that the user experience includes a lot of different paradigm that are able to provide users with a positive experience. In this context, our work is focused on enhancing one of the most used usability evaluation techniques. It is an inspection technique that allows carrying out usability reviews without the need of end users. It is called heuristic evaluation. The most difficult task in the heuristic evaluation method is choosing the most suitable set of heuristics for specific interfaces because usability experts have to consider all heuristics and they have to choose the best heuristics for a specific interface. So, the expert evaluator has to know all heuristic and all parts of interactive systems perfectly to find a closed set of heuristics. To make this step easier , we consider that if we have an interactive system component classification, we will be able to detect what components have our interactive system and, to choose the best usability heuristic for each interactive system component. Therefore, we present IS categorization that we will use to decide what heuristics are the best for specific IS according to the main aims of heuristic evaluation.