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Erschienen in:
2007 | OriginalPaper | Buchkapitel
Designing Ubiquitous Shopping Support Systems Based on Human-Centered Approach
verfasst von : Hiroshi Tamura, Tamami Sugasaka, Satoko Horikawa, Kazuhiro Ueda
Erschienen in: Universal Access in Human-Computer Interaction. Ambient Interaction
Verlag: Springer Berlin Heidelberg
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We introduce our human-centered approach for the purpose of developing a ubiquitous computing system aiming at providing better experiences for shoppers at a supermarket. We focus on shopping processes by using ethnographic research techniques, understand the process with details, and construct TPM which classifies a shopper’s behaviors and states of mind change into three phases. We also describe our concept design of service types for a prototype system and deal with allocation and configuration of the service types corresponding to TPM.