2007 | OriginalPaper | Buchkapitel
Enhancing Human-Computer Interaction with Embodied Conversational Agents
verfasst von : Mary Ellen Foster
Erschienen in: Universal Access in Human-Computer Interaction. Ambient Interaction
Verlag: Springer Berlin Heidelberg
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We survey recent research in which the impact of an embodied conversational agent on human-computer interaction has been assessed through a human evaluation. In some cases, the evaluation involved comparing different versions of the agent against itself in the context of a full interactive system; in others, it measured the effect on user perception of spoken output of specific aspects of the embodied agent’s behaviour. In almost all of the studies, an embodied agent that displays appropriate non-verbal behaviour was found to enhance the interaction.