Skip to main content
Erschienen in: Marketing Letters 1/2017

09.10.2015

What really matters in attraction effect research: when choices have economic consequences

verfasst von: Marcel Lichters, Paul Bengart, Marko Sarstedt, Bodo Vogt

Erschienen in: Marketing Letters | Ausgabe 1/2017

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Researchers have recently strongly questioned the robustness of the attraction effect, according to which adding a decoy option to an existing choice set affects consumers’ choice behavior. Tying in with this debate, we identify the persistent use of hypothetical choices in the domain to be a major shortcoming in attraction effect research. In an experiment on the attraction effect with a realistic choice setting that fosters external validity, we manipulate the choice framing by contrasting hypothetical choices with binding choices that entail economic consequences. We find the attraction effect to be much stronger when decisions are binding, underlining the effect’s usefulness as a marketing tool.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Anhänge
Nur mit Berechtigung zugänglich
Literatur
Zurück zum Zitat Aaker, J. (1991). The negative attraction effect? A study of the attraction effect under judgment and choice. Advances in Consumer Research, 18, 462–469. Aaker, J. (1991). The negative attraction effect? A study of the attraction effect under judgment and choice. Advances in Consumer Research, 18, 462–469.
Zurück zum Zitat Ahn, H., Novoa, N. V. (2015) The decoy effect in relative performance evaluation and the debiasing role of DEA. European Journal of Operational Research, forthcoming. Ahn, H., Novoa, N. V. (2015) The decoy effect in relative performance evaluation and the debiasing role of DEA. European Journal of Operational Research, forthcoming.
Zurück zum Zitat Ahn, S., Kim, J., & Ha, Y. (2015). Feedback weakens the attraction effect in repeated choices. Marketing Letters, forthcoming. Ahn, S., Kim, J., & Ha, Y. (2015). Feedback weakens the attraction effect in repeated choices. Marketing Letters, forthcoming.
Zurück zum Zitat Calder, B. J., Phillips, L. W., & Tybout, A. M. (1981). Designing research for application. Journal of Consumer Research, 8(2), 197–207. Calder, B. J., Phillips, L. W., & Tybout, A. M. (1981). Designing research for application. Journal of Consumer Research, 8(2), 197–207.
Zurück zum Zitat Camerer, C. F., & Hogarth, R. M. (1999). The effects of financial incentives in experiments: a review and capital-labor-production framework. Journal of Risk and Uncertainty, 19(1-3), 7–42.CrossRef Camerer, C. F., & Hogarth, R. M. (1999). The effects of financial incentives in experiments: a review and capital-labor-production framework. Journal of Risk and Uncertainty, 19(1-3), 7–42.CrossRef
Zurück zum Zitat Carmon, Z., & Ariely, D. (2000). Focusing on the forgone: how value can appear so different to buyers and sellers. Journal of Consumer Research, 27(3), 360–370.CrossRef Carmon, Z., & Ariely, D. (2000). Focusing on the forgone: how value can appear so different to buyers and sellers. Journal of Consumer Research, 27(3), 360–370.CrossRef
Zurück zum Zitat Celedon, P., Milberg, S., & Sinn, F. (2013). Attraction and superiority effects in the Chilean marketplace: do they exist with real brands? Journal of Business Research, 66(10), 1780–1786. Celedon, P., Milberg, S., & Sinn, F. (2013). Attraction and superiority effects in the Chilean marketplace: do they exist with real brands? Journal of Business Research, 66(10), 1780–1786.
Zurück zum Zitat Chatterjee, S., Roy, R., & Malshe, A. V. (2011). The role of regulatory fit on the attraction effect. Journal of Consumer Psychology, 21(4), 473–481.CrossRef Chatterjee, S., Roy, R., & Malshe, A. V. (2011). The role of regulatory fit on the attraction effect. Journal of Consumer Psychology, 21(4), 473–481.CrossRef
Zurück zum Zitat Chernev, A. (2005). Context effects without a context: attribute balance as a reason for choice. Journal of Consumer Research, 32(2), 213–223.CrossRef Chernev, A. (2005). Context effects without a context: attribute balance as a reason for choice. Journal of Consumer Research, 32(2), 213–223.CrossRef
Zurück zum Zitat Chiang, J., & Wilcox, R. (1997). A cross-category analysis of shelf-space allocation, product variety, and retail margins. Marketing Letters, 8(2), 183–191.CrossRef Chiang, J., & Wilcox, R. (1997). A cross-category analysis of shelf-space allocation, product variety, and retail margins. Marketing Letters, 8(2), 183–191.CrossRef
Zurück zum Zitat Chuang, S.-C., & Yen, H. R. (2007). The Impact of a product’s country-of-origin on compromise and attraction effects. Marketing Letters, 18(4), 279–291.CrossRef Chuang, S.-C., & Yen, H. R. (2007). The Impact of a product’s country-of-origin on compromise and attraction effects. Marketing Letters, 18(4), 279–291.CrossRef
Zurück zum Zitat Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.) Lawrence Erlbaum. Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.) Lawrence Erlbaum.
Zurück zum Zitat Dhar, R., & Simonson, I. (1992). The effect of the focus of comparison on consumer preferences. Journal of Marketing Research, 29(4), 430–440.CrossRef Dhar, R., & Simonson, I. (1992). The effect of the focus of comparison on consumer preferences. Journal of Marketing Research, 29(4), 430–440.CrossRef
Zurück zum Zitat Dhar, R., & Simonson, I. (2003). The effect of forced choice on choice. Journal of Marketing Research, 40(2), 146–160.CrossRef Dhar, R., & Simonson, I. (2003). The effect of forced choice on choice. Journal of Marketing Research, 40(2), 146–160.CrossRef
Zurück zum Zitat Doyle, J. R., O’Connor, D. J., Reynolds, G. M., & Bottomley, P. A. (1999). The robustness of the asymmetrically dominated effect: buying frames, phantom alternatives, and in‐store purchases. Psychology & Marketing, 16(3), 225–243.CrossRef Doyle, J. R., O’Connor, D. J., Reynolds, G. M., & Bottomley, P. A. (1999). The robustness of the asymmetrically dominated effect: buying frames, phantom alternatives, and in‐store purchases. Psychology & Marketing, 16(3), 225–243.CrossRef
Zurück zum Zitat Frederick, S., Lee, L., & Baskin, E. (2014). The limits of attraction. Journal of Marketing Research, 51(4), 487–507.CrossRef Frederick, S., Lee, L., & Baskin, E. (2014). The limits of attraction. Journal of Marketing Research, 51(4), 487–507.CrossRef
Zurück zum Zitat Gijsbrechts, E., & Lourenço, C. J. S. (2013). The impact of national brand introductions on hard-discounter image and share-of-wallet. International Journal of Research in Marketing, 30(4), 368–382.CrossRef Gijsbrechts, E., & Lourenço, C. J. S. (2013). The impact of national brand introductions on hard-discounter image and share-of-wallet. International Journal of Research in Marketing, 30(4), 368–382.CrossRef
Zurück zum Zitat Herne, K. (1999). The effects of decoy gambles on individual choice. Experimental Economics, 2(1), 31–40.CrossRef Herne, K. (1999). The effects of decoy gambles on individual choice. Experimental Economics, 2(1), 31–40.CrossRef
Zurück zum Zitat Huber, J., Payne, J. W., & Puto, C. P. (1982). Adding asymmetrically dominated alternatives: violations of regularity and the similarity hypothesis. Journal of Consumer Research, 9(1), 90–98.CrossRef Huber, J., Payne, J. W., & Puto, C. P. (1982). Adding asymmetrically dominated alternatives: violations of regularity and the similarity hypothesis. Journal of Consumer Research, 9(1), 90–98.CrossRef
Zurück zum Zitat Huber, J., Payne, J. W., & Puto, C. P. (2014). Let’s be honest about the attraction effect. Journal of Marketing Research, 51(4), 520–525.CrossRef Huber, J., Payne, J. W., & Puto, C. P. (2014). Let’s be honest about the attraction effect. Journal of Marketing Research, 51(4), 520–525.CrossRef
Zurück zum Zitat Jang, J. M., Yoon, S. O. (2015). The effect of attribute-based and alternative-based processing on consumer choice in context. Marketing Letters, forthcoming. Jang, J. M., Yoon, S. O. (2015). The effect of attribute-based and alternative-based processing on consumer choice in context. Marketing Letters, forthcoming.
Zurück zum Zitat Jaeger, T. F. (2008). Categorical data analysis: away from ANOVAs (transformation or not) and towards logit mixed models. Journal of Memory and Language, 59(4), 434–446.CrossRef Jaeger, T. F. (2008). Categorical data analysis: away from ANOVAs (transformation or not) and towards logit mixed models. Journal of Memory and Language, 59(4), 434–446.CrossRef
Zurück zum Zitat Johnson, E. J., Shu, S. B., Dellaert, B. G. C., Fox, C., Goldstein, D. G., Häubl, G., Larrick, R. P., Payne, J. W., Peters, E., Schkade, D., Wansink, B., & Weber, E. U. (2012). Beyond nudges: tools of a choice architecture. Marketing Letters, 23(2), 487–504.CrossRef Johnson, E. J., Shu, S. B., Dellaert, B. G. C., Fox, C., Goldstein, D. G., Häubl, G., Larrick, R. P., Payne, J. W., Peters, E., Schkade, D., Wansink, B., & Weber, E. U. (2012). Beyond nudges: tools of a choice architecture. Marketing Letters, 23(2), 487–504.CrossRef
Zurück zum Zitat Kurtuluş, M., & Toktay, L. B. (2011). Category captainship vs. retailer category management under limited retail shelf space. Production and Operations Management, 20(1), 47–56.CrossRef Kurtuluş, M., & Toktay, L. B. (2011). Category captainship vs. retailer category management under limited retail shelf space. Production and Operations Management, 20(1), 47–56.CrossRef
Zurück zum Zitat Latty, T., & Beekman, M. (2011). Irrational decision-making in an amoeboid organism: transitivity and context-dependent preferences. Proceedings of the Royal Society B: Biological Sciences, 278(1703), 307–312.CrossRef Latty, T., & Beekman, M. (2011). Irrational decision-making in an amoeboid organism: transitivity and context-dependent preferences. Proceedings of the Royal Society B: Biological Sciences, 278(1703), 307–312.CrossRef
Zurück zum Zitat Lichters, M., Brunnlieb, C., Nave, G., Sarstedt, M., & Vogt, B. (2015a). The influence of serotonin deficiency on choice deferral and the compromise effect. Journal of Marketing Research, forthcoming. Lichters, M., Brunnlieb, C., Nave, G., Sarstedt, M., & Vogt, B. (2015a). The influence of serotonin deficiency on choice deferral and the compromise effect. Journal of Marketing Research, forthcoming.
Zurück zum Zitat Lichters, M., Sarstedt, M., & Vogt, B. (2015b). On the practical relevance of the attraction effect: a cautionary note and guidelines for context effect experiments. AMS Review, 5(1-2), 1–19.CrossRef Lichters, M., Sarstedt, M., & Vogt, B. (2015b). On the practical relevance of the attraction effect: a cautionary note and guidelines for context effect experiments. AMS Review, 5(1-2), 1–19.CrossRef
Zurück zum Zitat Malkoc, S. A., Hedgcock, W., & Hoeffler, S. (2013). Between a rock and a hard place: the failure of the attraction effect among unattractive alternatives. Journal of Consumer Psychology, 23(3), 317–329.CrossRef Malkoc, S. A., Hedgcock, W., & Hoeffler, S. (2013). Between a rock and a hard place: the failure of the attraction effect among unattractive alternatives. Journal of Consumer Psychology, 23(3), 317–329.CrossRef
Zurück zum Zitat Mao, W., & Oppewal, H. (2012). The attraction effect is more pronounced for consumers who rely on intuitive reasoning. Marketing Letters, 23(1), 339–351.CrossRef Mao, W., & Oppewal, H. (2012). The attraction effect is more pronounced for consumers who rely on intuitive reasoning. Marketing Letters, 23(1), 339–351.CrossRef
Zurück zum Zitat Milberg, S. J., Silva, M., Celedon, P., & Sinn, F. (2014). Synthesis of attraction effect research: practical market implications? European Journal of Marketing, 48(7/8), 1413–1430.CrossRef Milberg, S. J., Silva, M., Celedon, P., & Sinn, F. (2014). Synthesis of attraction effect research: practical market implications? European Journal of Marketing, 48(7/8), 1413–1430.CrossRef
Zurück zum Zitat Mishra, S., Umesh, U. N., & Stem, D. E. (1993). Antecedents of the attraction effect: an information-processing approach. Journal of Marketing Research, 30(3), 331–349.CrossRef Mishra, S., Umesh, U. N., & Stem, D. E. (1993). Antecedents of the attraction effect: an information-processing approach. Journal of Marketing Research, 30(3), 331–349.CrossRef
Zurück zum Zitat Mochon, D. (2013). Single-option aversion. Journal of Consumer Research, 40(3), 555–566.CrossRef Mochon, D. (2013). Single-option aversion. Journal of Consumer Research, 40(3), 555–566.CrossRef
Zurück zum Zitat Mourali, M., Böckenholt, U., & Laroche, M. (2007). Compromise and attraction effects under prevention and promotion motivations. Journal of Consumer Research, 34(2), 234–247.CrossRef Mourali, M., Böckenholt, U., & Laroche, M. (2007). Compromise and attraction effects under prevention and promotion motivations. Journal of Consumer Research, 34(2), 234–247.CrossRef
Zurück zum Zitat Müller, H., Kroll, E. B., & Vogt, B. (2010). Fact or artifact? Empirical evidence on the robustness of compromise effects in binding and non-binding choice contexts. Journal of Retailing and Consumer Services, 17(5), 441–448.CrossRef Müller, H., Kroll, E. B., & Vogt, B. (2010). Fact or artifact? Empirical evidence on the robustness of compromise effects in binding and non-binding choice contexts. Journal of Retailing and Consumer Services, 17(5), 441–448.CrossRef
Zurück zum Zitat Müller, H., Kroll, E. B., & Vogt, B. (2012a). Do real payments really matter? A re-examination of the compromise effect in hypothetical and binding choice settings. Marketing Letters, 23(1), 73–92.CrossRef Müller, H., Kroll, E. B., & Vogt, B. (2012a). Do real payments really matter? A re-examination of the compromise effect in hypothetical and binding choice settings. Marketing Letters, 23(1), 73–92.CrossRef
Zurück zum Zitat Müller, H., Vogt, B., & Kroll, E. B. (2012b). To be or not to be price conscious: a segment-based analysis of compromise effects in market-like framings. Psychology & Marketing, 29(2), 107–116.CrossRef Müller, H., Vogt, B., & Kroll, E. B. (2012b). To be or not to be price conscious: a segment-based analysis of compromise effects in market-like framings. Psychology & Marketing, 29(2), 107–116.CrossRef
Zurück zum Zitat Munro, A., & Popov, D. (2013). A portmanteau experiment on the relevance of individual decision anomalies for households. Experimental Economics, 16(3), 1–14. Munro, A., & Popov, D. (2013). A portmanteau experiment on the relevance of individual decision anomalies for households. Experimental Economics, 16(3), 1–14.
Zurück zum Zitat Murphy, J. J., Allen, P. G., Stevens, T. H., & Weatherhead, D. (2005). A meta-analysis of hypothetical bias in stated preference valuation. Environmental and Resource Economics, 30(3), 313–325.CrossRef Murphy, J. J., Allen, P. G., Stevens, T. H., & Weatherhead, D. (2005). A meta-analysis of hypothetical bias in stated preference valuation. Environmental and Resource Economics, 30(3), 313–325.CrossRef
Zurück zum Zitat Palmeira, M. M. (2011). The zero-comparison effect. Journal of Consumer Research, 38(1), 16–26.CrossRef Palmeira, M. M. (2011). The zero-comparison effect. Journal of Consumer Research, 38(1), 16–26.CrossRef
Zurück zum Zitat Pan, Y., O’Curry, S., & Pitts, R. (1995). The attraction effect and political choice in two elections. Journal of Consumer Psychology, 4(1), 85–101.CrossRef Pan, Y., O’Curry, S., & Pitts, R. (1995). The attraction effect and political choice in two elections. Journal of Consumer Psychology, 4(1), 85–101.CrossRef
Zurück zum Zitat Pettibone, J. C., & Wedell, D. H. (2007). Testing alternative explanations of phantom decoy effects. Journal of Behavioral Decision Making, 20(3), 323–341.CrossRef Pettibone, J. C., & Wedell, D. H. (2007). Testing alternative explanations of phantom decoy effects. Journal of Behavioral Decision Making, 20(3), 323–341.CrossRef
Zurück zum Zitat Pettibone, J. C. (2012). Testing the effect of time pressure on asymmetric dominance and compromise decoys in choice. Judgment and Decision Making, 7(4), 513–523. Pettibone, J. C. (2012). Testing the effect of time pressure on asymmetric dominance and compromise decoys in choice. Judgment and Decision Making, 7(4), 513–523.
Zurück zum Zitat Ryu, G., Suk, K., Yoon, S., & Park, J. (2014). The underlying mechanism of self-regulatory focus impact on compromise choice. Journal of Business Research, 67(10), 2056–2063.CrossRef Ryu, G., Suk, K., Yoon, S., & Park, J. (2014). The underlying mechanism of self-regulatory focus impact on compromise choice. Journal of Business Research, 67(10), 2056–2063.CrossRef
Zurück zum Zitat Schuck-Paim, C., Pompilio, L., & Kacelnik, A. (2004). State-dependent decisions cause apparent violations of rationality in animal choice. PLoS biology, 2(12), e402.CrossRef Schuck-Paim, C., Pompilio, L., & Kacelnik, A. (2004). State-dependent decisions cause apparent violations of rationality in animal choice. PLoS biology, 2(12), e402.CrossRef
Zurück zum Zitat Simonson, I. (1989). Choice based on reasons: the case of attraction and compromise effects. Journal of Consumer Research, 16(2), 158–174.CrossRef Simonson, I. (1989). Choice based on reasons: the case of attraction and compromise effects. Journal of Consumer Research, 16(2), 158–174.CrossRef
Zurück zum Zitat Simonson, I., & Tversky, A. (1992). Choice in context: tradeoff contrast and extremeness aversion. Journal of Marketing Research, 29(3), 281–295.CrossRef Simonson, I., & Tversky, A. (1992). Choice in context: tradeoff contrast and extremeness aversion. Journal of Marketing Research, 29(3), 281–295.CrossRef
Zurück zum Zitat Simonson, I. (2014). Vices and virtues of misguided replications: the case of asymmetric dominance. Journal of Marketing Research, 51(4), 514–519.CrossRef Simonson, I. (2014). Vices and virtues of misguided replications: the case of asymmetric dominance. Journal of Marketing Research, 51(4), 514–519.CrossRef
Zurück zum Zitat Simonson, I. (2015). Mission (largely) accomplished: what’s next for consumer BDT-JDM researchers? Journal of Marketing Behavior, 1(1), 9–35.CrossRef Simonson, I. (2015). Mission (largely) accomplished: what’s next for consumer BDT-JDM researchers? Journal of Marketing Behavior, 1(1), 9–35.CrossRef
Zurück zum Zitat Sinn, F., Milberg, S. J., Epstein, L. D., & Goodstein, R. C. (2007). Compromising the compromise effect: brands matter. Marketing Letters, 18(4), 223–236.CrossRef Sinn, F., Milberg, S. J., Epstein, L. D., & Goodstein, R. C. (2007). Compromising the compromise effect: brands matter. Marketing Letters, 18(4), 223–236.CrossRef
Zurück zum Zitat Thaler, R. H., & Johnson, E. J. (1990). Gambling with the house money and trying to break even: the effects of prior outcomes on risky choice. Management Science, 36(6), 643–660.CrossRef Thaler, R. H., & Johnson, E. J. (1990). Gambling with the house money and trying to break even: the effects of prior outcomes on risky choice. Management Science, 36(6), 643–660.CrossRef
Zurück zum Zitat Trueblood, J. S., Brown, S. D., Heathcote, A., & Busemeyer, J. R. (2013). Not just for consumers: context effects are fundamental to decision making. Psychological Science, 24(6), 901–908.CrossRef Trueblood, J. S., Brown, S. D., Heathcote, A., & Busemeyer, J. R. (2013). Not just for consumers: context effects are fundamental to decision making. Psychological Science, 24(6), 901–908.CrossRef
Zurück zum Zitat Yang, S., & Lynn, M. (2014). More evidence challenging the robustness and usefulness of the attraction effect. Journal of Marketing Research, 51(4), 508–513.CrossRef Yang, S., & Lynn, M. (2014). More evidence challenging the robustness and usefulness of the attraction effect. Journal of Marketing Research, 51(4), 508–513.CrossRef
Metadaten
Titel
What really matters in attraction effect research: when choices have economic consequences
verfasst von
Marcel Lichters
Paul Bengart
Marko Sarstedt
Bodo Vogt
Publikationsdatum
09.10.2015
Verlag
Springer US
Erschienen in
Marketing Letters / Ausgabe 1/2017
Print ISSN: 0923-0645
Elektronische ISSN: 1573-059X
DOI
https://doi.org/10.1007/s11002-015-9394-6

Weitere Artikel der Ausgabe 1/2017

Marketing Letters 1/2017 Zur Ausgabe