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Erschienen in: Management International Review 4/2018

05.07.2018 | Research Article

The Impact of Managers’ Global Orientation on SME Export and Economic Performance

verfasst von: Joan Freixanet, Gemma Renart, Alex Rialp-Criado

Erschienen in: Management International Review | Ausgabe 4/2018

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Abstract

This study investigates the relationship between selected managers’ attitudinal and cognitive aspects, proxied through observable demographic variables, and small and medium-sized enterprises’ export and economic performance. We argue that a manager’s positive attitude, vision, and commitment towards international business reflected in his/her level of global orientation (MGO) will positively influence various dimensions of the firm’s performance. We contend further that this impact is consistent in the long term and differs according to firm size and industry. Based on a sample of 271 manufacturers between 2005 and 2014 (2710 observations), empirical findings provide overall support for our arguments, showing that MGO is positively related to firms’ export intensity, scope and speed. Accordingly, firms whose managers have a higher MGO perform a more rapid first-time foreign market entry, they export to more countries, and they sell a higher percentage of their total turnover abroad. The level of MGO is also associated with some export-marketing outcomes, namely the creation of a network of sales partners and export planning. Finally, a higher MGO is also related to increases in overall profitability, particularly for smaller firms and for the Manufacturing and wholesale industry. The paper concludes with a discussion about managerial and public policy implications.

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Fußnoten
1
ACICSA (Anuari Català d’Indústria, Comerç, Serveis i Administració).
 
2
SABI includes complete information and financial data coming from official sources such as the stock exchange, press, and company registers, and therefore it has a high degree of reliability.
 
3
ICEX (España Exportación e Inversiones) is the main EPO in Spain.
 
5
These analyses are available upon request to the authors.
 
6
The year-by-year results were not reported because of length limitations, but are available on demand.
 
7
The EU implemented different initiatives, specifically relating to language skills, with the implicit goal of enhancing MGO, but without continuity. An example is the ProMES program (Promoting Multilingualism in Exporting SMEs by Communication Auditing), which subsidized an expert who audited the SMEs’ language needs and established subsequent recommendations. Another example was an EU program that allowed a European manager to stay in Japan for one year, to improve his/her knowledge of the Japanese language and culture.
 
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Metadaten
Titel
The Impact of Managers’ Global Orientation on SME Export and Economic Performance
verfasst von
Joan Freixanet
Gemma Renart
Alex Rialp-Criado
Publikationsdatum
05.07.2018
Verlag
Springer Berlin Heidelberg
Erschienen in
Management International Review / Ausgabe 4/2018
Print ISSN: 0938-8249
Elektronische ISSN: 1861-8901
DOI
https://doi.org/10.1007/s11575-018-0358-y

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